Customer Ratings & Reviews

I picked up this HP 14” Laptop (Model 14‑DQ6011DX) in Augusta, GA, and it has been a fantastic value for the price. For a budget-friendly device, it delivers exactly what I need for everyday tasks. It’s lightweight, easy to carry around, and the silver finish looks clean and modern. The Intel N150 processor handles web browsing, schoolwork, streaming, and basic multitasking smoothly. The 4GB memory and 128GB UFS storage are enough for essential apps, and it boots up quickly. The display is clear and bright, and the battery life has been surprisingly good — I can get through hours of work without needing to plug in. What I appreciate most is how reliable it’s been. It’s perfect for students, casual users, or anyone who needs an affordable laptop that just gets the job done. For the price I paid, I honestly couldn’t ask for more. Definitely worth recommending.

The N150 is amazing ,I have absolutely no complaints. My old laptop of four years suddenly died on me, so I searched the web for the best and most affordable option for a college student. The N150HP popped up, and since it was on sale, I bought it right away. Shipping took about 3–5 days, setup was quick and easy, and the laptop itself is sleek, lightweight, and runs smoothly. The battery life is great too. Overall a solid 10/10!

I’ve been very impressed with this laptop’s performance and sleek design. It starts up quickly, runs multiple programs without lag, and the display is bright with vibrant colors—perfect for both work and entertainment. The keyboard is comfortable for long typing sessions, and the lightweight build makes it easy to carry around. Battery life easily lasts through a full workday, which is a huge plus. Great value for the price!

I’ve been using this HP 14” laptop for a few days and it’s been great for everyday use. It is lightweight, easy to carry and the Willow Green color looks really nice. Performance is smooth for browsing, videos, and basic work, and it boots up quickly. The screen is clear, battery life is decent and the keyboard is comfortable. Overall, a solid and reliable laptop for the price.

The HP Laptop 14-dq6xxx (Intel N150, 4GB RAM, 128GB SSD) is a budget-friendly, lightweight laptop designed for basic everyday tasks. Its rose gold design is stylish and portable, making it a good option for students. Performance is suitable for web browsing, office work, streaming, and online classes, but the 4GB of RAM is a major limitation, especially for multitasking. The 128GB SSD is fast but offers limited storage space. The 14" HD display is decent but not very sharp, and overall build quality matches its entry-level price. A good choice for simple use on a tight budget, but not ideal for demanding tasks or long-term performance.

I’ve been using this laptop for a few weeks, and it’s been a really solid experience. The design is lightweight and easy to carry around, which makes it great for school or travel. The screen is bright and clear, and colors look accurate whether I’m watching videos or working on projects. Performance-wise, it handles everyday tasks quickly—web browsing, streaming, and homework apps all run smoothly. It even manages light gaming without getting too hot. The battery life is surprisingly strong, lasting most of the day on a single charge. The keyboard feels comfortable, and the trackpad is responsive. My only small complaint is that the fans can get a bit loud when doing heavier tasks, but it's not a major issue. Overall, this laptop offers great value for the price, with good performance, long battery life, and a clean design. Perfect for students or anyone who needs a reliable device.

Exactly what I was looking for! Worth the money. It's not giant, but not tiny and I LOVE THE COLOR!! It had everything I needed in a laptop: An HDMI port, a webcam, good storage, and long battery life.

Was Just Browsing Online… and Now I’m Basically a Cyborg I was casually browsing Best Buy’s website, sipping coffee, minding my business… when THIS laptop appeared on my screen like a majestic digital unicorn. My cursor trembled. My heart raced. Next thing I knew, it was in my cart, and destiny was in motion. When it arrived, I opened the box and swear I heard the Hallelujah Chorus. This laptop doesn’t “start up” it ascends. Web pages appear so fast it feels like it reads my mind. I click “search,” and the results show up before I finish typing. The display? Sharper than my grandma’s opinions. The keyboard? Feels like massaging marshmallows that can somehow type 120 words per minute. The battery? I’ve streamed movies, shopped online, and deep-cleaned my email inbox without ever seeing that dreaded low-battery warning. This isn’t just a laptop — it’s a life upgrade disguised as tech. I came to Best Buy’s website just to browse… and ended up browsing better, faster, and in style. If this laptop ever goes missing, check my neighbor’s house because they’re probably jealous. Verified Browsing Legend

This is a great laptop for basic uses such as Zoom, internet browsing etc. The UFS storage is relatively fast compared to eMMC drives. For those that are comfortable opening the machine up, you can easily swap the 4GB module for an 8GB or 16 GB module. This will make the machine better, especially with more open tabs or programs like Zoom. It's easy to use an SD card for additional storage with the builtin slot. The machine does work with Linux with some caveats. The UFS drive isn't recognised by all installations so you may have to use a Live image like Ubuntu or Debian Live. Also, the Mediatek WiFi works but the power saving settings in currently available kernels freezes on suspend. Solution, disable suspend, and it'll work fine. I get good battery life and performance from this machine.

Good computer Pretty color Esthetic wise it was dinged on many ports of the computer Didn’t come with a charger Had to purchase my own universal charger But everything works great on my computer have no issues with the computer

I love how sleek in the design it is how quickly I can just go from home to work and do what I have to do on it. The speed is very fast.

It's a cute laptop in the color willow green and it gets the job done. It feels like a high-end laptop for low price. It's lightweight and small enough to fit in my bag.

This laptop exceeded my expectations. Setup was quick, performance is smooth, and it doesn’t lag even with multiple programs open. The build feels solid, and the screen quality is excellent. Battery life lasts me most of the day, which is a huge plus. I would definitely recommend this to anyone looking for a dependable laptop

Dear Best Buy Customer Service, I am writing to formally report a concern regarding my recent experience at one of your Best Buy locations. I would like to clarify that the product I purchased is excellent and fully meets my needs. It was purchased for an elderly man, and he is very satisfied with it. I have no concerns at all about the quality or performance of the product. However, I was very disappointed by the behavior of one of your employees during this purchase. The employee was rude and unprofessional, and repeatedly stated that the product was “trash.” He questioned why I was buying it and made negative comments about my decision, even though he does not know my personal reasons or situation. I found this behavior inappropriate and disrespectful. As a customer, I believe I have the right to decide how to spend my money without being judged or spoken to rudely. The employee’s comments made me uncomfortable and discouraged me from wanting to shop at Best Buy again. I am submitting this complaint not because of the product, but because of the employee’s conduct. I hope this issue can be addressed so that future customers are treated with respect and professionalism. Thank you for taking the time to review my concern.

I am a current Nursing student on the go , and as much as I love my Lenovo desktop which I also purchased from Best Buy. This laptop saved my life at school, and clinicals, as I no longer have to borrow a school computer or wait to complete my assignments. Its a perfect color and size. I am a happy customer !

Overall, a good basic laptop. I bought it as a backup for travel. Good for basic browsing and video streaming. Not a lot of memory, but I don't use it to store anything important. Good battery life and I like that it's small and lightweight. The biggest con is that it (at least mine) has some sort of critical memory error. It crashes on me at least twice a week. I have noticed that if I move too much, like picking it up or shifting it, I'll get a blue screen of death. But, restarting only takes a couple minutes. Since this is just a backup, I put up with it. I definitely wouldn't want this as my only computer though.

I love the color and it works great! Its fast and has all the things on it that I need!

Easy to set up. Love the color. Its lightweight. Its a very basic laptop but meets my needs which is to pay bills, shop and search for stuff online. Its not as speedy as my old laptop but it was the right price and if I need storage i just use my external hard drive. It also has an SD card slot. Very happy with my purchase so far.

It work great for school work, I personally won’t recommend it for gaming. The battery life is great. The display quality is excellent. The color works great.

Overall i have a good experience with the HP 14" laptop i bought from best buy it was $100 off and it does everything i need! Battery life is good graphics are amazing and for being a cheaper laptop i didn't expect how great all audio and display settings are very easy to change to your liking.