Customer Ratings & Reviews

I am very satisfied with my 17.3-inch HP laptop. The large screen is the standout feature—it provides plenty of space for multitasking, watching videos, working on documents, and browsing the web comfortably without feeling cramped. The display is clear and bright, making it easy on the eyes for long periods of use. Performance has been smooth and reliable for everyday tasks such as streaming, email, office work, and light multitasking. The laptop boots up quickly and runs quietly, which is a plus. The keyboard is spacious and comfortable to type on, and the touchpad responds accurately. I also appreciate the solid build quality and the fact that it feels sturdy while still being easy to use at home or on a desk. Battery life is decent for a laptop of this size, and the ports provided make it convenient to connect external devices. Overall, the 17.3-inch HP laptop offers great value for the price. It is an excellent choice for users who want a large screen, dependable performance, and a comfortable computing experience.

I'm pretty satisfied with this purchase so far. I've had it 12 days and it seems to be running pretty smoothly for the $558 price for an open box 17.3" 1 TB SSD 16GB intel i7 processor computer. The pros: plenty of storage, reasonably smooth processor. Good for running multiple business applications. Similar experience to the last laptop I had with the same specs. Cons: short battery life. If I squeeze, I can get 4 hrs of use out of it. Nowhere near 10 hrs! The camera is grainy and dim in virtual meeting applications. It's made of pretty cheap materials. The outside of the case isn't has a lot of give and isn't very hard to you'll need to be EXTREMELY careful with it, the text is already starting to wear off of the keys. I wish it had 2 USB C type ports, but there's only one which makes it harder to complete fast drive to drive video transfer. Other than that it's not bad. The last open box I bought from Best Buy I had to bring back and send back to ASUS for repair. Keeping my fingers crossed for this HP.

So far so good, computer is working great. We love the large screen and the wife loves the key board. The only thing we miss is there is no SD card slot.

Great, compact and high speed laptop. I had an older version and was in love with it so we needed an extra laptop and decided to get the exact same one. Instead we got this newer version which I simply couldn´t be more happy with. I am convinced HP takes improvements seriously.

This replaced my 2021 HP laptop that has a pink screen(which would have been to expensive to diagnose/repair. So far so good. I use it for emails, having multiples tabs and browsers open. The screen is nice as the one I had was only 720p. The newer processor, ram, and ssd was a huge boost.

I loved it because it was a gift for my father, and the girl who helped me was the best; she treated me well and was very helpful. I had bought things there before, but now I can say it's one of my favorite stores.

I had some Best Buy gift cards to burn and came across this Christmas deal. Great laptop, clear 17.3" display, 1TB of drive space and solid build, not a plastic casing. Very happy with the purchase.

Great computer dose everything and more fast and the screen is nice

Perfect product, no issues and it’s been 3 months and it’s been used every day at least 5 hours a day. Thank you for the suggestion.

I shopped around a lot and felt like this was the best value for everything I wanted. Best Buy was a no hassle shopping experience and I'm happy with my purchase.

Replaced 7 year old laptop from ASUS. Upgraded everything so yes it's better. Great value for the memory and processor.

Is very nice laptop oh the best full recommended the produc

I enjoy my new laptop. Glad I got it. Easy to start

So easy to setup and very user friendly. Love the graphics and speed of the laptop as well.

This is a great laptop! I purchased this so i can play my games on it! No complaints!

Just what I had been researching for! Right size; right specs. I use it multiple times daily.

I love how big it is and how fast it runs. The screen is easy to see

We needed to replace a tabletop computer. This laptop has made the transfer from Publisher to other programs quite easy.

Great laptop for working from home with a VM, but after only two months, the writing on the keyboard keys faded.

I purchased this product on 9/18/2025. 5 weeks later (10/23/25) the most used keys "A,S,E,F,T,I,etc" are unreadable. Yesterday I stopped at the Best Buy it was purchased at and was told to contact HP. Today I contacted HP and they told me Best Buy is responsible. I made a 68 mile trip back to the store and they said "sorry, but we can't help you. this is HP's responsibility". I now have a $900 5 week old laptop that needs to have stickers put on the keyboard to make it usable. Needless to say but this is my last purchase of an HP product and I will be very leery of buying anything expensive at Best Buy. I have attached a photo of the keyboard if anyone from HP or Best Buy wants to see the problem.