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HP - ENVY 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB SSD - Natural Silver

Model: 3C311UA#ABA 13-AQ1013DX
SKU: 6406859
$999.99
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Specifications
  • Screen Size
    13.3 inches
    Screen Resolution
    3840 x 2160 (4K)
    Touch Screen
    Yes
    Processor Model
    Intel 10th Generation Core i7
    CPU Base Clock Frequency
    1.6 gigahertz
    Storage Type
    SSD
  • Key Specs
    • Screen Size: 13.3 inches (Size of the screen, measured diagonally from corner to corner.)
    • Screen Resolution: 3840 x 2160 (4K) (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
    • Touch Screen: true (Touch-screen devices make navigating more intuitive. Using a touch-screen display, you can do things such as tap to select, hold and drag to move items, swipe to scroll, and pinch to zoom.)
    • Processor Model: Intel 10th Generation Core i7 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
    • CPU Base Clock Frequency: 1.6 gigahertz (Actual central processing unit (CPU) speed may vary by device configuration and design. The average rate at which the processor is able to execute tasks under normal operating conditions as asserted by the manufacturer.)
    • Storage Type: SSD
    • Total Storage Capacity: 512 gigabytes
    • System Memory (RAM): 8 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
    • Graphics: Intel Iris Plus Graphics (Often referred to as a "graphics processing unit" (GPU), this device is responsible for displaying image content and decoding/encoding video content in programs and games.)
    • Display Connector(s): No external display connection (The number and type of connectors used to connect to an external display.)
    • Battery Life (up to): 11.5 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Chemistry: Lithium-polymer
    • Backlit Keyboard: true (Integrated lights allow for visibility of the keys in low-light conditions.)
  • General
    • Product Name: ENVY 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB SSD
    • Brand: HP
    • Model Number: 3C311UA#ABA 13-AQ1013DX
    • Year of Release: 2020
    • Color: Natural Silver
  • Display
    • Display Type: LED
    • Screen Size: 13.3 inches (Size of the screen, measured diagonally from corner to corner.)
    • Screen Resolution: 3840 x 2160 (4K) (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
    • Touch Screen: true (Touch-screen devices make navigating more intuitive. Using a touch-screen display, you can do things such as tap to select, hold and drag to move items, swipe to scroll, and pinch to zoom.)
  • Processor
    • Processor Brand: Intel
    • Processor Model: Intel 10th Generation Core i7 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
    • Processor Model Number: 1065G7
    • CPU Base Clock Frequency: 1.6 gigahertz (Actual central processing unit (CPU) speed may vary by device configuration and design. The average rate at which the processor is able to execute tasks under normal operating conditions as asserted by the manufacturer.)
  • Storage
    • Storage Type: SSD
    • Total Storage Capacity: 512 gigabytes
    • Solid State Drive Capacity: 512 gigabytes (The amount of data that can be stored on the device's solid state drive (SSD). SSD is a flash-based storage with faster speeds than a hard disk drive (HDD).)
    • Solid State Drive Interface: PCIe (Connects the solid state drive to the host system. PCI and SATA interfaces are the most common; PCI interfaces are typically faster, but SATA interfaces are compatible with a wider range of systems.)
  • Memory
    • System Memory (RAM): 8 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
    • Type of Memory (RAM): DDR4 SDRAM (Each type of RAM delivers a different level of speed, bandwidth, energy efficiency and performance.)
    • System Memory RAM Speed: 3200 megahertz (How fast the information-storing hardware operates. The faster the RAM, the faster memory can be transferred to other system components. Ultimately, faster RAM improves operational efficiency.)
  • Graphics
    • Graphics Type: Integrated (Dedicated graphics uses a separate graphics card for processing video images. Because it does not use memory from the system's RAM, there is no extra burden on the CPU and graphics are processed more efficiently. Integrated graphics shares system RAM to process video images.)
    • GPU Brand: Intel
    • Graphics: Intel Iris Plus Graphics (Often referred to as a "graphics processing unit" (GPU), this device is responsible for displaying image content and decoding/encoding video content in programs and games.)
  • Compatibility
    • Operating System: Windows 10 Home (The operating system manages all software and hardware, including files, memory and connected devices. Most importantly, it lets you interact with your device and your programs in a visual way; otherwise, you'd be typing computer code to get anything done.)
    • Operating System Architecture: 64-bit (An operating system (OS) manages computer hardware, software resources, and programs in conjunction with the system's processor. 64-bit operating systems can handle more data at once than 32-bit systems, resulting in faster speeds, more effiency, and overall improved performance.)
  • Connectivity
    • Display Connector(s): No external display connection (The number and type of connectors used to connect to an external display.)
    • USB Ports: 2 x USB-A 3.0, 2 x USB-A 3.1, 1 x USB-C 3.1 (The number and type of USB ports the product has.)
    • Number of USB Ports (Total): 3
    • Headphone Jack: true (The device features an interface that allows for the connection of headphones.)
    • Wireless Connectivity: Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • Wireless Standard: AC (The wireless networking protocol used by the device. Each iteration of the protocol is based on the 802.11 standard developed by the Institute of Electrical and Electronics Engineers (IEEE) Standards Association. Denoted by letters following 802.11 (802.11a, 802.11ac, etc.), each version, published in alphabetical order, encompasses all previous versions.)
  • Cooling
    • CPU Cooling System: Air
  • Power
    • Battery Life (up to): 11.5 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Cells: 4-cell
    • Battery Chemistry: Lithium-polymer
  • Camera
    • Front-Facing Camera: true
    • Front Facing Camera Megapixels: 8.84 megapixels (The more megapixels, the more detail that the camera facing the user can capture.)
    • Front Facing Camera Video Resolution: 2160p (4K) (Refers to the number of pixels, both horizontally and vertically, used by the camera facing the user to capture video. The higher the resolution the finer the video detail that can be seen.)
  • Features
    • Backlit Keyboard: true (Integrated lights allow for visibility of the keys in low-light conditions.)
    • Touchpad Type: Precision
    • Media Card Reader: true (A hardware device that allows for access to data on a memory card and enables the transfer of its files to a computer. These devices may have one or multiple slots for various types of memory cards, and may be integrated into the computer or available as an external device.)
    • Audio Technology: Bang & Olufsen Audio, HP Audio Boost 2.0
    • Speaker Type: Four speakers
  • Dimensions
    • Product Height: 0.6 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 12.1 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 8.3 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Product Weight: 2.82 pounds (The out of box weight of the item.)
  • Certifications Listings & Approvals
    • ENERGY STAR Certified: true (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
    • EPEAT Qualified: true (The Electronic Product Environmental Assessment Tool (EPEAT) was designed to provide an environmental assessment tool for purchasers. In order to qualify for EPEAT, a product must meet all 23 required criteria.)
    • EPEAT Level: Silver (The Electronic Product Environmental Assessment Tool (EPEAT) was designed to provide an environmental assessment tool for purchasers. In order to qualify for EPEAT, a product must meet all 23 required criteria. Products are rated Bronze, Silver or Gold based on how many of 28 optional criteria they meet (below 50%, 50%, 75%).)
  • Included
    • Included Software: Microsoft Office 365 (30 days trial), McAfee LiveSafe and Dropbox
    • Optical Drive Type: None (An optical disk drive (ODD) uses a laser light to read data from or write data to an optical disc. These discs include CDs, DVDs, and Blu-ray Discs. This allows you to play music or watch movies using prerecorded discs.)
  • Warranty
    • Warranty - Parts: 1 year
    • Warranty - Labor: 1 year
  • Other
    • UPC: 194850628702

Touch screen
HP ENVY Laptop: Complete urgent work projects on the go with this 13.3-inch HP Envy laptop. The Intel Core i7 and 8GB of RAM deliver fast, responsive performance, while the 512GB SSD provides ample storage space and rapid start-up times. This HP Envy laptop has an Intel Iris Plus graphics processor that renders vivid, detailed images, and the Wi-Fi connectivity lets you stream content wirelessly.

Laptop Buying Guide

  • Windows 10 operating system: Windows 10 brings back the Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you markup Web pages on your screen. Learn more ›
  • 13.3" touch screen: BrightView glossy screen maintains the vivid colors in your photos and videos. 3840 x 2160 native resolution. IPS technology. WLED backlight.
  • 10th Gen Intel® Core™ i7-1065G7 Processor: Ultra-low-voltage platform. Quad-core, eight-way processing provides maximum high-efficiency power to go. Intel Turbo Boost Technology delivers dynamic extra power when you need it.
  • 8GB system memory for advanced multitasking: Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.
  • 512 GB Solid State Drive (PCI-e): Save files fast and store more data. With massive amounts of storage and advanced communication power, PCI-e SSDs are great for major gaming applications, multiple servers, daily backups, and more.
  • Intel® Iris® Plus Graphics: Offers stunning graphics like never before on an ultra-light laptop. Delight in brilliant color and rich detail on 4K HDR video. Tackle creative projects or popular games with ease.
  • Weighs 2.58 lbs. and measures 0.6" thin: Ultrathin and ultralight for maximum portability, featuring a smaller screen size and omitting the DVD/CD drive to achieve the compact form factor. 4-cell lithium-polymer battery.
  • Built-in media reader for simple photo transfer: Supports microSD memory card formats.
  • Wireless/Wired connectivity (WiFi 6 - 802.11 ax): Flexible, dual-band connectivity w/ greater reliability thanks to two data streams and antennas. Connect to a Wi-Fi router to experience GB Wi-Fi speeds nearly 3X faster vs. standard Wi-Fi 5 w/ improved responsiveness for even more devices.
  • Built-in HD webcam with dual array microphone: Makes it easy to video chat with family and friends or teleconference with colleagues over Skype or other popular applications.
  • Full-size island-style backlit keyboard: Allows you to enjoy comfortable and accurate typing, even in dim lighting.
  • Basic software package included: 30-days trial of Microsoft Office 365.
  • Additional port: Headphone/microphone combo jack.
  • Windows 10 operating system: Windows 10 brings back the Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you markup Web pages on your screen. Learn more ›
  • 13.3" touch screen: BrightView glossy screen maintains the vivid colors in your photos and videos. 3840 x 2160 native resolution. IPS technology. WLED backlight.
  • 10th Gen Intel® Core™ i7-1065G7 Processor: Ultra-low-voltage platform. Quad-core, eight-way processing provides maximum high-efficiency power to go. Intel Turbo Boost Technology delivers dynamic extra power when you need it.
  • 8GB system memory for advanced multitasking: Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.
  • 512 GB Solid State Drive (PCI-e): Save files fast and store more data. With massive amounts of storage and advanced communication power, PCI-e SSDs are great for major gaming applications, multiple servers, daily backups, and more.
  • Intel® Iris® Plus Graphics: Offers stunning graphics like never before on an ultra-light laptop. Delight in brilliant color and rich detail on 4K HDR video. Tackle creative projects or popular games with ease.
  • Weighs 2.58 lbs. and measures 0.6" thin: Ultrathin and ultralight for maximum portability, featuring a smaller screen size and omitting the DVD/CD drive to achieve the compact form factor. 4-cell lithium-polymer battery.
  • Built-in media reader for simple photo transfer: Supports microSD memory card formats.
  • Wireless/Wired connectivity (WiFi 6 - 802.11 ax): Flexible, dual-band connectivity w/ greater reliability thanks to two data streams and antennas. Connect to a Wi-Fi router to experience GB Wi-Fi speeds nearly 3X faster vs. standard Wi-Fi 5 w/ improved responsiveness for even more devices.
  • Built-in HD webcam with dual array microphone: Makes it easy to video chat with family and friends or teleconference with colleagues over Skype or other popular applications.
  • Full-size island-style backlit keyboard: Allows you to enjoy comfortable and accurate typing, even in dim lighting.
  • Basic software package included: 30-days trial of Microsoft Office 365.
  • Additional port: Headphone/microphone combo jack.
Whats Included
  • HP ENVY 13-aq1013dx
  • 4-cell battery
  • Power adapter
  • HP ENVY 13-aq1013dx
  • 4-cell battery
  • Power adapter

Q: Is it possible to upgrade the RAM to 16GB?

A: It doesn't look like it: https://www.crucial.com/compatible-upgrade-for/hp---compaq/envy-13-%28models-13-aq1xxx%29

Q: How many external screens can I use with the laptop? Can I use 2 or more external screens plus the laptop screen at the same time (in extend mode)?

A: If you want to add 2 additional monitors to this laptop, so you have a total of 3 screens that includes your laptop. You would want to use a Universal USB C docking station that has the ports that match the ones on the monitors. Once they are connected, then you can use them in extend mode.

Q: i bought this and my battery life is horrible, is it supposed to last 3 hours and if so can i upgrade the battery manually

A: The battery is rated at up to 11 hours, so if you're only getting 3, there's some issue. Your best bet would be to contact the HP support team, so they can determine if the problem is a configuration issue or a defective battery.

Q: Can you easily add more RAM and how much more

A: Unfortunately, it's not upgradeable. The RAM is soldered directly to the motherboard

Q: can this envy 13 memory to be upgraded to 16G or even 32G?

A: No the memory is embedded on the systemboard.

Q: Does this model have a pen with it?

A: No pen, but yes your finger. Super, light, computer -- I like it as well as my Surface Pro (which I always use attached to the keyboard anyway.)

Q: Does this model have a webcam shut off switch and a microphone shut off switch?

A: There is a webcam kill switch on the right side by the microSD slot, but there is not a microphone shut off switch as far as I know.

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Pros for HP - ENVY 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB SSD - Natural Silver
Fast, Portable, Screen, Light weight, PerformanceBattery Life, OLED Display, Build Quality, Processor Speed, WeightBattery Life, Overall Performance, Speed, Screen Size, Ease of UseThere were no pros for this product
Cons for HP - ENVY 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB SSD - Natural Silver
Battery life, Overheating, Ram, Camera issue, Fan placementUSB Ports, Heat Dissipation, ConnectivityWeightThere were no cons for this product

Specs

Reviews

Customers are saying

Customers are pleased with the ENVY 13.3" laptop's fast performance, portability, and high-quality screen. Many users commented on how lightweight the laptop is, and a few mentioned that it is stylish and well-looking. The only notable complaint is about the battery life.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    An Amazing and Light Laptop!

    This HP 13.3'' laptop is honestly the best laptop that I have ever owned. I got this on sale for $799.99, so it was one of the best deals that I have come across at Best Buy. First of all, the Envy is extremely light, 2.82 pounds per the specs on Best Buy's website. I can easily take it on the go to the library or when traveling. Another great feature are the Intel Iris Plus Graphics, which make photos and videos pop on the 4K display. The brightness is also 400 nits, so pretty bright, and I didn't need to change any settings to get the best colors. The backlit keyboard is also nice, and you can change the brightness to high, low, or off by pressing the F5 key. There is also a webcam kill switch on the right side, which I have tested by opening the camera app. It really works and prevents potential spying. I really like the fingerprint reader as well, which is located below the directional keys towards the bottom right. You can teach Windows Hello to learn different fingers to easily sign in. Next, the Wi-fi 6 adapter is amazing, and I wouldn't go back. I have seamlessly streamed 4K videos on YouTube and Netflix. Some downsides include not having an HDMI port, but I overcame this by buying a cheap USB-C to HDMI adapter on Amazon, and I haven't had any issues with connectivity to my monitor. I am not sure if the USB-C port is Thunderbolt 3 or not because HP's website doesn't mention it, but there is a lightning bolt icon next to the port on the left side. Lastly, this Ultrabook only has 8 GB of RAM which is soldered on the motherboard. But I rarely game on PC, so 8 GB is enough for me. Overall, I highly recommend this laptop. It has similar specs to the high-end HP Spectre series, but it is much more affordable.

    Posted by Russell

  • Rated 4 out of 5 stars

    Excellent Laptop with great specs

    Is a great laptop with a small and light body. The only reason im not giving 5 stars is that so far the HP SPen01 has not worked, still trying to figure out if it is a compability issue or a software problem as the touchscreen works fine with finger.

    Posted by WilferG

  • Rated 5 out of 5 stars

    Fast and light weight

    Fast and compact, i would recommend this computer for students

    Posted by Good

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