Customer Ratings & Reviews

The MFP 3101fdw has quickly become the go-to printer in the office, and it's easy to see why, from the long list of features and pros, versus very few cons. Pros: *Speed*: This thing churns out multi-page documents quicker than the time to walk over to pick them up. We're talking 2 pages a second here. When your 20 year old workhorse (also an HP) gives you 2 pages in 15 seconds, it's a no brainer when time matters. Even printing 2 sided is a breeze - both in simplicity and in speed. *Quality*: Precise, tight text and image printing - it's what you'd expect - it's what you get! I'm not going to be printing B/W photos from it... but something tells me I probably could get some photo paper and do so with nice results. *Connectivity*: Here's the biggest deal for our workplace. No longer is the printer required to be wired to the router. no longer is the user tethered to a desktop or laptop. Mobile printing is a game changer. AirPrint or Mopria are standouts for our iOS and Android users. While HP Smart needs coaxing at times to prevent the printer from showing an invalid file error, it will still work as well on both.. Further, taking a USB stick with documents was easy to print from; equally easy was scanning a doc to create a file on that same USB *All-in-one*: moving from taking pictures of scanned documents for email (especially multi-page), where lighting and movement create sub-par results has been a huge time savings for us. Copies are easier and high quality, with resizing up to 4x, and faxes are... well, still unnecessary, but now at least we do have an option if absolutely necessary! Cons: Error statuses: When a printer error does happen as part of the job, the alert (green bar at top with red right icon) disappears so fast you have to be looking right at it (which typically one doesn't do when sending the print job). I'll assume more persistent error (paper jams) would have persistent messages, but this one case is annoying and doesn't provide any details. That's really it on cons. One unknown is how long this laser 138A cartridge will last. If the ~1,500 pages is true, this could be a bit high of an expense, though there is a bulk cartridge 138X which promises ~4,000 pages for about 2x the cost. All said, we're very pleased with this new addition, which has made work easier and has improved imaging needs substantially. Looking forward to this being our next 20 year workhorse!

My previous printer fell off the edge of the table and that was the end of it, I tried to repurchase the same model but apparently it was no longer been produced. I started searching for a new printer then I came across this printer, believe you me, this printer surpasses all expectations, very fast, easy to use and very durable.

I have obtained this printer after trying three other inkjet printers.Finally I made the right decision. This is fast when printing and scanning, cost less and portable, compared to many other medium size for home printers. I would recommend anyone who want printers for home or for small size office to considers buying this product. I like it.

I've used HP, Brother, Samsung, among other brands for home/office printers. I recently even switched my business printers to the HP enterprise models. For a home/small office printer, this is quite wonderful. The print speed for one is satisfactory, even when printing double-sided documents. The printer itself was slightly larger than I expected but it's still a great size. I currently have it on the floor until I create a cabinet for it but it's not too heavy. It's not so large that it's a one-and-done, never moving again, kind of dimension. Print quality-wise, you really can't go wrong with LaserJet printers. I feel that's the way to go. HP does a great job at keeping the toner quality nice and crisp. I have yet to find any flaws in the prints. The one downside to this printer, it could honestly be just a one-time defect, my touch display will experience intermittent banding. One day it'll be nice and bright, the next day the screen will be flickering with thin bands going across the screen. I've tried keeping the monitor in the housing slot/flat, I've tried keeping it raised, I've power cycled, ran software updates, with no success. If it was something I purchased at full price, I'd definitely follow up on it, but it's a minor issue for me. Nothing detrimental. Overall, 4.5/5 for the class of printer, print speed, quality, and brand.

The machine itself works great. But there seems to be intermittent problems with connection. Originally I used wifi with occasional problems connecting. So I opted to use a line connection. But even with the line connection there are times I can't connect. Perhaps it has something to with updates that my computer receives or the drivers that HP installs. It would be a five stars, if not for the connection problem.

It's great to have a printer that works so effortlessly. It was a breeze to set up. I'm very pleased with the way it works . Definitely a good purchase. The sales person was very helpful and worked to help me get some discounts to lower the cost, too.

*Weighs oh so much less than my last (well loved) HP LaserJet- easy to move and navigate * Surprisingly fast and easy set up with Wi-Fi connection- just pushed the button on the router and voila- we were up and running. Home screen interface is easy to use and read, set up truly was surprisingly easy *set up to default on computer was easy as well *love the auto duplex setting and the speed and ease with which it prints * clean and precise Black and White prints, quickly done *copy function is solid and easy to use *easy to print from my phone **So far so good with every feature we have tried (of note we have not yet used fax or scan to email) - working well in our small office with no complaints and ease of printing files and documents from my phone using the app - as easy as printing directly from the computer! very happy with this B& W printer and copier

Its been a good printer hooked up directly to a desktop however when trying to use the wifi to print something from a phone has been frustrating at times. Somedays it prints fine and other days as soon as you are about to print it goes into sleep mode and then you have to reconnect.

Disappointed in this printer for my small business. First it does not copy front to back, has a small tray to hold paper, after the first ream or 2 of paper it started making an annoying squeaking noise. It was simple to set up and copy quality is good. Maybe I just over-estimated its ability but after 3 months I bought a more advanced copier, took this one home for minimal use, it just could not keep up and we were only printing less than 1000 pages a month. Not to Mention you had to have a "key" to change out the toner - huge pain in the backside.

Excellent printer for home office. It is easy to set up and It is fast and reliable. The quality of the print is at par with the more expensive printers. Scanning and copying is a breeze. I certainly recommend this printer.

Rapid Copy time and ease of transmission.Ink and toner quality good.

Amazing printer. Fast, quiet, and clear printing. Have not had any issues !

This HP printer is the 5th or 6th HP laser printer i owned. It is perform very well. My problem is with Best Buy. I bought it online before Christmas. The pickup date was Dec 27, which is fine with me. But it was not available until Jan 11th. When I pick up this unit, the Best Buy worker was VERY, VERY, VERY COLD. They just tossed the unit in my shopping cart and said NOTHING.

Easy set up, small foootprint, very clear printing, easy to use all the functions and reasonably priced.

this printer is perfect for a small office or even a home office. It works very fast air print is instant. It is very quiet. I feel like HP really improved their products and definitely worth the price.

This replaces a HP printer that used ink cartridges and was very slow compared to this Laser Printer. It is nice to be able to do double sided documents and it is much faster than my old printer. It was easy to set up and I have already had an opportunity to use the Fax. Everything is working and the print quality is very good.

Great printer, it does everything I need it to do.

Great printer where power, price and functionality all cross

Easy to set up - and relatively compact footprint for a full featured printer! Lucky to get it on sale at excellent price!

It is great. Only issue is it DOES NOT scan in Duplex mode so if you have something on two sides you have to flip it. It does print Duples