Customer Ratings & Reviews

I really love my new Omnibook. I needed a new laptop for my business. I love the large touchscreen and the ease of set up. The large keyboard also helps me type quickly. So far, I am happy with my choice and recommend this computer to others.

With the Best Buy Geek Squad, the transition from my older, dead computer to this one was almost seemless, and easy. Colors, graphics, and ease of use are good points. I did go I to a17 inch screen which gave me the numbers board on the keyboard.

The new laptop works great. The only issue I've had is trying to figure out how to change the lock screen settings. Aside from that the machine works perfectly.

I would recommend this touchscreen laptop to anyone who is looking for a new one, it’s a fantastic size, super fast, it has everything you need and more

The process to buy this laptop went smoothly. My previous laptop was HP so I was familiar with the features & operations. There was, however, a ‘hiccup’ in the next phase where my data was to be transferred to the new laptop. I was supposed to get a call within 3 days when it was done. On day 5, when still no call came, I looked on my paperwork for the order & contact number, I found a different name was on my paperwork. At this point I was extremely concerned that my data had been compromised & my new laptop may have gone to someone else. After calling the customer service number I was given a number for the actual store where I bought the laptop. That location confirmed the transfer was done & I could get the laptop. When I got there, it was determined the store personnel had not removed the name of her previous customer from the computer before beginning my service ticket. This evidently caused great concern on their part as this was a substantial breach of company policy & compliance with security of customer information. It all got straightened out in the end, but I was disappointed that Best Buy hasn’t reached out to me personally about the ‘almost’ data breach. We continue to renew our service plan (and are astonished at how much the cost has increased) but have some concerns about the fairly lackluster way we were handled.

I went from a budget laptop to the OmniBook X 17.3". What a great laptop!! It's fast, has great features, plenty of RAM and storage. Built in AI features. I primarily use it for work and more than gets the job done. While it does have a touchscreen, I do not use it much, but it is a great feature to have. If you are looking for a laptop that will last, need a laptop with great battery life - this is for you.

So far so good, I love the large screen. I am able to do all that I need which makes me happy!

It works great…………..,………..,… Clear, easy to use, glad it was in stock

I love the design of this computer from the larger screen to the keyboard for typing. This is a must have for those for spend hours on their computers.

Excellent for home and office. I often work from home and it has a very good screen size, excellent internal memory capacity, and speed. It's a bit heavy, but that's fine if you don't plan on moving it around much.

I was looking to upgrade from my 13" HP Spectre x360 when this beast walked into my life and I fell for it, heavy baggage and all — emphasis on the heavy. This laptop has features for days and is genuinely user-friendly, but let's talk about the elephant in the room: I cannot lift this thing with one hand like some kind of casual laptop-hoisting athlete. Hauling it from home to office to client meetings has become its own cardio routine. I was really hoping for a 17" flip version, since that's what I was used to with my Spectre, but apparently the laptop gods said "you can have the size OR the bells and whistles, pick one." So here we are. Complaints aside, this thing is sleek, blazing fast, and shrugs off my chaotic multitasking like it's nothing — I could probably open 47 tabs and a spreadsheet and it wouldn't even blink. I'm still training my fingers and eyeballs to adjust to the bigger keyboard and screen, but that's a me problem, not a laptop problem. Overall: fantastic purchase. Did it cost me an arm and a leg? Yes. Do I regret it? Also no.

Highly recommend this laptop. Set up instructions were very easy. Keys are larger than normal which is a very nice feature. Screen and quality display are also nice.

We needed a second computer that covers the basics without a lot of stuff that would never be used. This computer fits the bill perfectly. Easy to set up.

Absolutely love this laptop. It does everything I need for work and more. So many unexpected features and the graphics are top of the line.

Does what I need it to. I hsve always had good luck with the HP laptops. I like a bigger screen.

Beautiful colors. Easy to use. Size is perfect. Touch screen makes it easy the manage screens.

This is a great, roomy workstation for multitasking and everyday computing and gaming.

Love this laptop. Surprised how long battery lasts. Its fast and the display is clear and awesome.

It has taken some exploring but I am beginning to understand it.

First new laptop in 5 years, very happy w purchase the 17 inch screen is amazing to watch Netflix on