
Rating 4.6 out of 5 stars with 735 reviews
4.6- Touch screen (91)
- Fast (82)
- Lightweight (58)
- Price (27)
- Solid state drive (17)
- Battery life (16)
- Storage (13)
- Fan noise (10)
- Memory (2)
- Overheating (2)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Not much better for the price
I was debating between the purchase of the HP Envy x360 (15M-BP012DX), the Lenovo Yoga 720 (81C3000LUS) and this laptop. I passed on the Envy, due to the old style HDD. The Lenovo is 13.3" compared to this 14", has 256gb SSD, and same processor and RAM, but $100 costlier. I'm not worried about storage, as I have an external HD and a desktop for long term storage. The first unit I purchased had a bit of light bleed in the top left edge. I brought it back, checked out the floor model and it had it in the same spot. The one I'm using now does not have it. I'd suggest checking your screen against a black background to be sure. This laptop is fast, screen is beautiful and the touch screen works perfectly. I haven't had it long enough to do much with it, but I'm only using it for browsing and word processing. For the price, I think this is the laptop you want. I feel quite comfortable typing with the keyboard and the touchpad seems precise. Props to Best Buy for the easy exchange. One touch brightness/volume/keyboard light adjustment, loud clear speakers, everything about this is fast. 14" is a perfect size for me. Go see this at your local store and it should be worth your consideration.
Posted by Mike
- Rated 5 out of 5 stars
Great laptop for college student
I have had this laptop for almost 2.5 years now and I love it. TOUCH SCREEN! Screen flips around to be used as a tablet too! The only thing I can say that is negative is that the battery does not last long. And if you have it running on high performance, forget it. I am obsessed with the look of the laptop. The gold color is gorgeous and different. Much better than silver, or ugly grey and black. The keyboard of the laptop is silver though. I have the matching wireless gold HP mouse which I also love. Oh, it doesn’t have a CD drive, which really stinks!
Posted by mnlthunder
- Rated 3 out of 5 stars
Value - Performance and cost
No issues with the laptop, other than odd issue with google Chrome not working, uninstall, reinstall still no go. I have other windows 10 devices, no issues, not sure what the variable is. Boots fast, does generate more heat than I am used to (out the vents on left side. Have issues with casting to miracast TV's. (I am an IT tech for years) really haven't had time to troubleshoot further. (last thing I want to do after all day doing the same at work). Unit seems sturdy, hope so!
Posted by tech
- Rated 1 out of 5 stars
Major issue with this laptop
After a previous fan noise issue, the 'power button' now does not work. It is undependable. I paid $750 for 2 years ago and now after many attempts to turn the computer on, it finally powers on, but I have to keep it plugged in and turned on in order to use it. Otherwise I risk of not getting it to power on again when I need it. I spent much time with Best Buy and now HP trying to get it resolved and have been told by HP that I would need to pay up to $374 to have it fixed. My solid state lightweight laptop is now a stationary desktop computer. I will have to buy a new laptop, one I can take with me.
Posted by unhappywithHP
- Rated 4 out of 5 stars
Good quality for the price
This computer feels a lot more solidly built than some of the other ones I looked at. I love silver color. Having the option for touch screen is also really nice in a laptop. I probably would have given this computer 5 stars but the touchpad is not very easy to use. I usually use a mouse anyways, so it doesn't bother me much, but if I don't have my mouse I usually end up using the touch screen more than the touchpad. I like the face recognition feature as well. Another downside is that it does not have a CD drive, although I don't know how often I would use it. All around a good computer so far.
Posted by Rebekah