Customer Ratings & Reviews

This was a Christmas gift for my wife who had suffered far too long with a small underpowered notebook. This is a great machine with enough memory, storage, speed and features generally found on much more expensive laptops: touchscreen, folds to a tablet, has incredible Bang & Olufson speakers, etc. More than adequate for home use, streaming, and the social media stuff but would also perform well for light home office needs. Very happy with this purchase.

This laptop has done wonders for me! Originally, I purchased in for school and it’s gone above and beyond what I’ve needed. It’s the perfect size and I love the touchscreen option. The processor is quick and with 8gb of memory it stores everything i need. The battery life is excellent. The keyboard works well and the mouse pad is large. I highly recommend this PC to anyone looking for something simple and sleek.

Works great for what I bought it for: work & school! Fits right in my work bag! Perfect size, lightweight, easy customization, and great storage. Missing a star because I have had to reset my network setting multiple times as it will be connected to a network that has a secure, stable connection without the computer having internet access. I also really wish it came with a pen! Otherwise, a fantastic machine.

The best laptop I've ever purchased. It is quick and easy and the size is ideal for carrying around. Kudos to GB! I'm a business accounting major, and this was incredibly simple to use! The only thing I didn't like was that the volume was not loud enough.

The laptop was heavier than expected. You can use touch screen both when the laptop is folded over or not. Howrver, I noticed no enter button is on the keyboard when using touch screen. I like the finger print login option that I finally figured out how to do. When setting up for finger print use the flat box next to the mouse not the mouse. I dont like that you only get a free trial for Microsoft software then you must pay $99 for a yearly subscription after the trial is over. The sound is good when playing music or videos. The price was good because of the sale. But its just what i was looking for and got a great deal for this. I will write more reviews as I learn more about it. The battery could last longer once its unplugged. When I went to charge it up from 0% it took sometime to reach 100% which was a drawback for me.

I bought this for my daughter for college. She simply loves the lightweight laptop and the speed along with the storage.

This laptop is the definition of alright. It’s got good graphics, speed and frame rate. But after some time using it, it gets hot and slows down a lot and it causes the fan the sound like I’m inside of a helicopter. Also the speakers are very quiet and most of the time I’m better off using subtitles or headphones.

The Best Laptop! 2 in 1 is a Plus ! I use it for Editing music and Djing! Fast Laptop and the screen is Crystal clear! Recommend!!

I bought my first laptop ever at 60 years old, yes, you read that right. After years and years of having my employer-issued laptop for work. I purchased this stylish and capable HP after using a Dell for over 15 years. My decision was based on performance, size, appearance, aesthetically pleasing backlit keypad. And got a hot deal on it during Christmas week. I’m still adjusting to it but I’m pleased after actually purchasing a Dell Inspiron first and not liking how big/heavy it was (ordered online without seeing it first). I’ll use my HP 360 for home email, surfing the web, creating documents (resumes) and eventually sync family pics from my iPhone to the laptop (grandkids!). Only having trouble with TEAM for home - I can’t get to the regular version it keeps dumping me to the school or organization version. I had a TEAM interview recently that couldn’t be done after 30 minutes of trying and calling so we had to resort to FaceTime. I’ve done everything possible to download TEAM for home but got nothing. I’ll have to get technical help from The Geek Squad. Pic shown is my trusty work Dell Inspiron next to my new HP 360. I returned the Dell Latitude that I ordered with no issues. I’m a lifelong Best Buy shopper, they treat their customers right in the highly competitive market of online shopping.

Overall it’s okay, I like it due to its design but the speaker is very low and the battery runs down too quickly. It does not even last for 3 hours. I am a bit disappointed because I pay too much money to be disappointed. It’s pretty expensive. I wish I had bought another laptop :(

Great product. Bought this laptop in thanksgiving best offer. Really worth it. No issues with performance. Working smoothly. Touch screen is added advantage using it as tab.

This laptop has surprised me with its power and speed. I wanted a light laptop for travel and portability, but it also has to perform. I've been very pleased with this HP Pavilion. Great purchase!

This laptop is really nice and fast. Just what I needed for college. I love the fingerprint feature that allows you to sign on into the laptop. I love the backlit keyboard. There are other amazing features on this laptop. Although there was a little hiccup two weeks after I bought it, the laptop wouldn't turn on like no power on the power button and the battery was definitely full. I was scared but I held on to the power button for 30 seconds (I was just trying anything) and my laptop powered back on. Hopefully it doesn't happen to me again.

Great notebook. Fast and easy to use. Touch screen works so good.

It's while I am back to State buying new Window Laptop. With 14'' Screen, and slim in shape, the laptop is conveniently carried to any where I go to. Additional advantage is it runs with Processor of Intel i5, and storage up to 512 GB hard disk driver that really help me to boost up productivity. So in next purchase of Window PC, the HP- brand PC will be my first choice.

What a workhorse! I purchased this awesome laptop last semester and used it for online courses. The battery life is great and lasts all day without needing to recharge. It's also compact and lightweight for easy travel to my favorite coffee shops. The display resolution is top-notch for streaming video lectures or binging my favorite shows on the weekends. This laptop is great for college students.

I got this laptop for $500 on sale, so for the price it was a no brainer. It was an uphill battle in the beginning. The computer was blue screening during attempts to run updates about 2 weeks after I got it. I didnt have the Best Buy Plus membership at the tume because the sales associate only pitched it as an extended warranty and not that any work on it would be covered should it need to be fixed. So my frustration was with the store, not the laptop. Management finally made an exception and allowed me to add the plus membership on afterwards. The laptop was fixed and has been working well ever since

preety good laptop but dont know why its battery go down automaticsally while either turned off or stand-by mode. everything running smooth so far.

The battery life of the laptop renders it not worth the purchase even if I did get it for about $300-$350 cheaper on Cyber Monday. I did a test to see how long it would last and about 4hours was the max! The display is WAY to dark to play the “darken the screen to make the battery last” game. Audio quality is great, but it isn’t very loud. — Again, I love the laptop tho bc it has everything I’m looking for in a laptop thesedays. Oh yeah, it does get hot, but that doesn’t bother me as much as I use a “bed desk” thing so it’s never in my lap during use.

Totally worth it. I purchased this laptop for my personal use as I'm a student. It totally worth. I also recommend one of my colleague.