Customer Ratings & Reviews

I couldn't find anywhere other than the reviews saying that this freezer has wi-fi, including the instructions and the salesman. I did find some older instructions (2016) with the same part number where you held lock/ then lock & -/ then + until the display showed AP which I tried several times. Mine never showed "AP" on the display but after trying that I found Insignia-xxxxx (SSID) in my wifi on my phone then connect, then connected thru the insignia connect app. Not sure if it the wifi was already active or you have to go thru those steps. Everything went straight thru... I can change the temp with the app, and by default it contains push notifications with the app. I then added the skill it to my alexa and homekit and also found the "bestbuy developer" webpage. It appears that all of the insignia devices have a wide open API. I'm not sure why they removed the WIFI aspect out of the instructions / advertising of this freezer/ fridge. I'm guessing due to the negative reviews of people not able to figure out how to connect the wi-fi due to the several steps. I also have had no issues with this freezer switching modes from freezer/fridge.

Is all enough to fit in a laundry room yet large enough to hold 4 weeks of frozen foods. Price was good also

perfect size for the area i put it, quiet running - WiFi enabled - i'm using it for a freezer - Works great

Well laid out, making the most of the room for filling. Very bright light. Not noisy as some complained. Wish the temp constantly showed but there is an alarm if temp falls. Moves a little when opening on our linoleum floor, especially if you have to open soon again for something else. Gets that vapor lock which is nice for the seal! Can be converted to a fridge but I will always use for long term storage.

Purchased as a fermenter for home brewing beer. I can easily fit up to 4 carboys at once and keep a very steady temperature. This is my second one, I converted the first into a kegerator which can hold up to 6 corny kegs along with CO2 bottle.

Plenty of room and storage for all your frozen needs. Great for all you fishing people and hunters.

For a long while my wife had been complaining that she wanted more freezer space. Over time I was able to surreptitiously ask questions to devine if she ever had an extra freezer, what type she would want (upright), what approximate size she would want (something between 10 to 15 cubic feet), and where it should be located (a specific area in our garage). So I measured the prospective space, did my research, and found this unit that had not only a great efficiency rating, but the right amount of storage space and the necessary dimensions to fit where I needed it to go. In addition, it came with a fancy LCD display on the front (which I thought looked cool), a Wi-Fi enabled door left ajar and low-temp warning system, and also fell within my budget. So one day out of the blue, my wife was surprised to find some BB delivery folks pull up to the house and drop off this freezer, something that she had been wanting to have for years. She was tickled pink! Had some problems with the BB delivery folks though (they failed to attach to bottom decorative cover plate to the unit before leaving, failed to leave the attachment screws for said decorative cover plate, and failed to leave the product manual with the unit), but a quick trip to the Internet for the manual, and a quick trip to the hardware store for some screws, quickly remedied those problems. The manual was needed for its instructions on how to setup the Wi-Fi connection for the unit (I never would have figured out how to do it otherwise). Aside from the delivery problems, this has been a great little freezer for the misses so far. It has pleanty of capacity for her, and will likely service us well for years to come. If it breaks, or the door is left open, I'll get an automatic warning to the Insignia Connect app on my phone, which is a fantastic feature for a garage freezer where problems like that might otherwise go undiscovered for a LONG time. Every once in a while I like being able to check the LCD display on the front of the unit, or the Insignia App to verify that the unit is working as expected. Overall very pleased so far, and would purchase this unit again in a heartbeat.

I have been wanting an upright freezer. I saw this one at $195 off retail price and ordered it. I did not know it could be a freezer or refrigerator so that is an added plus should I ever need a refrigerator and have to go back to using my chest freezer. This freezer has five shelves in the door and four shelves and a basket in the main portion. It is perfect for my needs.

We needed another freezer after our old one finally stopped working. We were looking for a chest freezer when the salesman showed up this on the floor. I noticed that a chest freezer would be harder for reach into and this one was actually cheaper and the same size upright. It has digital locks so that kids can’t open it and leave it open. It’s spacious and quiet

I really like our new freezer/refrigerator. We’ve had it for a little over a month and it is really nice to have frost free. Our old freezer died a couple of months ago and while it was supposed to be frost free, it would still manage to create some anyway. The shelves are so much better than on our previous freezer. I like the way this model creates a suction sound when the door is closed. It’s get in the garage, so by the time I take my 10 steps to the house, I am assured it is sealed. I just noticed on the booklet it can be linked to a cellphone. (My husband purchased it, and it’s not something he mentioned.) I also love the fact that if for some reason I need it to be a refrigerator, that’s possible.

Have had the freezer for about a month and have used it as a fridge for a week before switching it over to freezer mode. Had worked well in both settings. It's the perfect size for our space and has plenty of room for food. This model has been discontinued but I recommend buying the newer version.

Yes, it COULD be a refrigerator full of beer if you choose a higher temperature setting, but I'm using it strictly as a freezer. It got cold very quickly and I love the light inside. It's very quiet and the shelves are amply spaced. Love that the bottom is a 'basket' so it's easy to access those items. Unlike other reviewers, I didn't feel the need to sync this appliance to my phone / WiFi.... I couldn't figure out when I would ever need it, being retired and staying close to home most of the time. My only negative is that the door seal suction is so great, that the whole freezer sometimes slides on my tile floor when we are opening the door. If it were in a garage, this wouldn't be an issue, so am staying with the full 5 star rating.

I am very happy with this freezer. The bonus is if we ever want to change it to use as a refrigerator I can do that too obviously not at the same time. It is the perfect size for us. I keep it in the garage. It’s not too bulky. And it keeps everything frozen. Highly recommend this unit

My wife and I decided that the chest freezer just wasn't cutting it anymore. We knew that we wanted an upright but wasn't sure where to start. I researched various freezers and we went to Lowe's, Home Depot, and Best Buy to look at freezers. Our local BB did NOT have this particular freezer on display but we had an idea as to what size and options to look for. This freezer has everything that we want and need. We are truly impressed that this being a private label (BB brand), the high quality and features it offers. In addition to the adjustable shelves, the bright interior light, the bottom wire container, frost-free, and open door alert, this freezer also has a wifi feature. We downloaded the Insignia Connect to our iPhones and am now able to adjust the temperature and monitor our freezer. The freezer will even alert you via this app when the door has been left ajar or the temperature is out of range. Can't say enough good things about this freezer. For the price, quality, and features, it truly is a "Best Buy." (OK, that sounded corny, but comparing this freezer, feature for feature to other freezers, this one wins, hands down)

The Mrs. needed extra storage for either refrigerated or frozen items and this fits the bill!. This unit can convert to either making it adaptable to your needs. Very quiet and being that it is WiFi compatible, you can see and control temps on the fly, even when you are not home. Also this is at a good price!!

We’re using this as an upright freezer even though it could be used as a refrigerator. We needed more freezer space and this helps. It’s the perfect size for us. I always wanted an upright and I’m satisfied with this Insignia 13.8 cu. ft frost free upright.

This is a nice size freezer and with adjustable shelving makes it very convenient. We had a freezer about this size before but you could not level it and the shelves were in fixed positions. This freezer has feet that can be adjusted so the unit is level. We have a solid concrete slab that this sits on which is not level so being able to adjust the feet so it is is a great benefit because it allows the door to close properly and therefore creates a good seal. Being able to move the shelves makes this a lot more convenient to use. The ability to get notices when the door is left open or the temperature goes to high is a great advantage as well.

I am an avid gardener that scales up my home garden each year. During 2020 I had my largest harvest ever and struggled to find canning jars or freezers. I was lucky to find one of these and had it delivered. The delivery crew was awesome! Setup was easy! The freezer has been running non stop for a year and save a lot of my produce from going to waste. I went with a vertical frost free freezer to enable better visibility of product and to make it easier to retrieve food. The freezer gets used just about every other day to retrieve food. I don't use any of the wireless network features but the concept is pretty interesting. IoT appliances have an ever growing potential.

I have owned many freezers, this upright is by far the best so far. Does exactly what it should, keeps your food frozen. Wi Fi app to see if it is cold enough or door is open or just that temperature is to high. Plus if you do not need a freezer in the future it can be a refrigerator with the push of a button gores from either freezer or fridge. Just an awesome product..

We have owned this freezer for 1 week. We put frozen food in it the first afternoon (after it had chilled to 0 degrees F, according to the door temperature gauge and the wifi app). The freezer was in FREEZE mode. The next day we went to get something from the freezer in the evening, and it had changed from freezer to refrigerator mode, and the internal temperature was 46 degrees F! Everything had thawed. After much finger pointing (who changed the mode!?!) We reset it and put it in Freezer mode again, set it to 0 degrees F, and waited. The next morning: back in refrigerator mode, 46 degrees F. We pointed a security camera at the front of the freezer. Nobody changed the setting. It did it all by itself. I have reset the freezer using the control panel, unplugged it and plugged it in, and tried everything I can think of to get it to work. It simply DOES NOT STAY IN FREEZER MODE. I cannot trust an appliance like this with hundreds of dollars of food. The app is worthless - you can adjust the temperature and see what mode the unit is in, but you cannot change the mode. The freezer does that spontaneously and the only way to change it back is from the control panel on the front of the door. It also does not notify you if the mode changes between fridge and freezer. I'd think that would be an important thing to notify you about since it could ruin hundreds of dollars of food if it changes mode spontaneously as mine has done 5 times in the first week of ownership! We will be returning this and purchasing a different brand unit with a mechanical (dial) temperature control.