Customer Ratings & Reviews

I bought the Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator for extra storage, and it has given me so much more than I expected. The size is incredible. I didn’t realize how much space I was getting until I started loading it up. Everything fits comfortably, and I still have room left over. It has made storing groceries so much easier, especially for a growing family. The stainless steel finish looks beautiful in my kitchen and gives it a clean, modern look. The inside is just as impressive. The layout is practical and easy to organize, and the lighting makes it simple to find what I need. The bottom freezer glides smoothly and holds way more than I imagined. Frozen foods stay perfectly cold and easy to access. Another thing I appreciate is how quiet and energy-efficient it is. I barely notice it running, and knowing it meets ENERGY STAR standards gives me peace of mind. This refrigerator has honestly exceeded my expectations in every way. It gives me the space I needed plus a lot more, and the quality feels like something from a higher-end brand. I’m really happy with this purchase and highly recommend it to anyone needing extra storage.

Pros- -spacious and functional -cools effectively and maintains consistent temperatures -well-organized shelving, adjustable racks, and generous door storage for bottles and condiments Cons- -fingerprints/smudges on the stainless finish -freezer top drawer track broke under normal use Summary- I’ve been happy overall with this refrigerator, but I did run into one durability issue worth mentioning. The top freezer drawer track broke after regular use. It seems to be a known weak point in the design, as the plastic track isn’t as robust as it could be. That said, the issue was mechanical rather than electrical, and I was able to design and 3D-print a temp fix. Since installing the printed part, the drawer has been working smoothly. If you’re handy or have access to a 3D printer, this is a very minor problem. However, if you expect all components to be heavy-duty out of the box, this is something to be aware of.

Enjoying our Insignia 18 cf bottom freezer refrigerator. Quiet, no more bending over looking in the refrigerator for items. Wonderful price at for tax delivery and installation $704.00!! So cheap compared to other bottom freezers. You won’t go wrong with this one. The fridge is cold and the freezer is frozen. Hope this helps on your thoughts of purchasing.

I recently purchased this fridge because it was a close match in size to my old broken fridge and had pull our bottom freezer. Ill be honest and say i didnt expect much because of the low price and im not personally familiar with insignia products. I have been extremely impressed with its performance so far. Its practically cavernous with effective modular storage on shelves, interior of the door and even 2 drawers in the freezer. Its a simple design without touchscreens water and ice dispenser etc. It does have the settings for the veggie drawers and the expected temperature settings.

Only had it for a few weeks but so far so good, it has zero damage to it and surprisingly roomy on inside , we love the freezer for the fact it has a drawer to separate products.

Excellent Refrigerator!!! My wife and I were in the market for a new refrigerator because our Maytag refrigerator was on its way out (freezer to warm and refrigerator too cold). I looked at a lot of 18 cubic ft. refrigerators that were of the top freezer configuration and they either looked cheap or had bad storage solutions. I started looking at refrigerator over freezer units and narrowed it down to this Insignia and a Samsung which was $300 more. The Samsung had a lot of great features, but way more than what I required. The two biggest items I required were separate temperature control for freezer versus refrigerator and a decent storage system and this unit checked both boxes. So we’ve had this unit for three weeks now it is super cold in the freezer and the proper temperature in the refrigerator. It’s very quiet except for when you first get it and turn it on. Other people have commented that it makes gurgling sounds in the walls of the refrigerator, but that is only during your very first start up and goes away once it gets cold and have never heard it again. In summary my wife and I love the ways this refrigerator works as well as it looks, great product, Best Buy and Insignia!

My old fridge went out on me at night so I didn't have much time to purchase a new one before food went bad. I looked around Best Buy until I asked an employee if they had any in stock with the dimensions I needed for it to fit. Lucky for me they had this very well priced fridge for me to take home. The refrigerator has a nice slick modern look to it with freezer pull out bottom. The top and bottom had plenty of space which made it easy to organize all the groceries. The biggest surprise was finding out my wife loved it even more than me. I had a great experience and very satisfied with the purchase.

Its a great refrigerator, never has given me issues and for the price its really big and probably better than other expensive ones!! I really recommend it

Overall, I am satisfied with my purchase. The refrigerator is not excessively noisy, which is a significant advantage. Notably, it comes equipped with an icemaker. However, I do not have a waterline for the icemaker, so I initially requested a countertop icemaker. Initially, I was informed that I could obtain an icemaker without a waterline, but during my first visit, they installed the waterline icemaker. When I contacted customer support, I was met with great support and they promptly replaced my refrigerator and gave me a countertop icemaker to replace the waterline icebox. Upon reviewing some comments and I checking my refrigerator for any damage, I appreciate the company’s willingness to allow me to unbox my own refrigerator. The process is straightforward: simply remove the box, and I will take care of the remaining components. Also, I like that it is a bottom freezer refrigerator because most of the time I’m only looking into the cold part to grab a cool drink or something quick so it fit in my lifestyle perfectly.

This fridge/bottom freezer has been a perfect fit so far. My kitchen cabinets had a small gap for the fridge, and this fit nicely. It is quiet, roomy and attractively sleek.

Everyone telling me samung & LG, Well i had em for years. I wanted to try different brand this time. Insiginia is a pretty good design and very huge inside. Price is very very reasonable, strong.

I absolutely love it. For the price I paid i thought it's not going to last especially after reading the reviews. It's not loud very quiet nothing was damaged. I love the feature that lets you know the door is left opened. I was surprised about the size perfect for my apartmen and quite spacious on the inside.

The unit runs well and isn't loud. I like having the freezer on the bottom - it makes things more convenient. As a single person I find that refrigerator to be a good fit. The surface those shows every little fingerprint and there's really no way to avoid them because there's no handle per see - your left to grab the edge. The top shelf in the freezer does like to go off its track but is easily just lifted back on. Overall I'm happy with my purchase for the price.

Absolutely love my new fridge. So much space inside. Huge bottom freezer. Over twice as much room as the old fridge's freezer. Outstanding unit for the price. I would highly recommend this refrigerator.

We love the frig on top, freezer on the bottom design. So much easier on the back. Our space mandates a smaller refrigerator and this handleless frig is beautiful and sleek. The item was in stock and we got a pretty fast delivery, unfortunately that refrigerator was damaged (see photo) and we received a replacement 3 days later. The replacement has worked well for the first several weeks. The refrigerator at first was very quiet, however in the last week it has started making strange crazy loud slurping/gurgling sounds when either the top or freezer is first closed. I've checked the Troubleshooting section, but this type of noice is not mentioned. We will be calling support to come out and inspect it. For that reason alone, I would not recommend this refrigerator at this time. I will update this review after a technician has come out to evaluate.

The most important aspect is being able to keep food cold and fresh or frozen. This fridge handles that even when it is hot in the house. Currently on the medium setting. I prefer the freezer on the bottom as it makes accessing the fridge shelves. The fridge itself is roomy in the door. Though one more pair of shelve brackets in the middle of the fridge would be great. The Freezer has plenty of room and a plastic tray to hold ice, and smaller goodies. Everything is frozen no matter which area you place items. I found out after the fact that the fridge has a door alarm! This is a big win for me. Its the little things right? While I did state some things I would like, it is still an excellent fridge for he price.

So really happy with it The delivery was great The fridge is awesome if it's perfectly it's a little bit narrower than my last fridge but as you'll see in the photos I've made very good use of that space and I'm very happy with it The key thing to do is is note that the warranty is really what you're after Best buy takes excellent care of its customers other warranties from other businesses have mixed reviews. So when this needed to get done and I needed to make it worth my money I went with Best buy look up the reviews on the warranties this stuff is the same everywhere they're all selling the same fridges The warranty and the care for the customers is what you're buying with Best buy.

Since my refrigerator died while I was out of town, I needed a replacement, fast. Jet lagged, sick and only four days til Christmas, the only one I could find to fit my small space (29-3/4”) was Best Buy’s Insignia brand. Here are the pros and cons: Pros: It’s the right size. The interior is spacious. The door storage is super spacious. The freezer drawers are solid vs wire. It is inexpensive. It was delivered in 5 days. Cons: Nothing to indicate temperature, just 3 pre-set temperatures represented by three stars, one for each temp. There is no separate butter compartment or ice maker (neither a deal breaker for me). Produce drawers seem flimsy and don’t glide smoothly. And the biggest con, quality is substandard. First refrigerator arrived with a crushed top corner and both side ledges one of the shelves sat on were broken and unusable. Plus a small dent in the front. Replacement was ok and is working after one month of use. I appreciate the usable interior space…much better than my last famous brand fridge. I’m just keeping my fingers crossed nothing breaks n

This a basic refrigerator. Freezer on the bottom. No ice maker or water dispenser, which is fine. Size is good for small family or a couple. Store staff was helpful and loaded it for us. We self transported and installed. It takes two healthy people to move it safely. Easy install, plugged it in and waited for it to cool down. Only issue: no paperwork/instructions included. When I contacted Best Buy tech support, they said had no record of this model and couldn't assist us. So we just guessed at the different settings. Also it would be nice to reverse the direction the door opens. Without directions we are worried we might break something trying to do that.

I’m really happy with this refrigerator so far. The stainless steel finish looks sleek and modern in my kitchen, and it doesn’t show fingerprints as much as I expected. The bottom freezer is super convenient—no more bending over to reach things in the fridge! There’s plenty of space inside for a family, and the layout makes it easy to organize everything. It’s also really quiet and energy efficient, which was important to me. For $6xx, I feel like I got a great deal, especially compared to other brands with similar features. I highly recommend this if you're looking for a quality fridge at a reasonable price!