See more imagesInsignia™ - All-in-One Travel Adapter and Converter with 2 USB Ports - Black
- Model:
- NS-MUTC2U
- SKU:
- 6350841
Highly rated by customers for:
See more imagesHighly rated by customers for:
Ginger Posted
Like many reviewers have said, don't buy this adapter / converter. I recently purchased the Insignia All-in-One Travel Adapter and Converter with 2 USB ports for a cruise to Iceland on NCL cruise line, and it was a complete disappointment. While the USB ports worked perfectly, the Converter with the standard US plug failed miserably. It blew its internal fuse the first time I plugged in my laptop, which has a universal power supply. This rendered the converter useless for the rest of the trip. To make matters worse, the cruise ship had standard US plugs built into the room, so I ended up just plugging my laptop directly into the ship's wall plug. This made the converter entirely unnecessary. For future travelers, I strongly recommend just buying the various travel plug adapters instead of purchasing a converter. You don't need it, and this Insignia All-in-One Travel Adapter and Converter doesn't even work. Plus, it's really large and inconvenient to carry around. Save your money and avoid this product.
Posted
We’re sorry to hear about your experience with the Insignia All-in-One Travel Adapter and Converter. It’s frustrating when a product doesn’t meet expectations, especially during important trips.
Your feedback is invaluable, and we appreciate you taking the time to share your experience. We will use your input to help improve our products and ensure that they perform as expected. For assistance with returns or replacements, please reach out to our customer support team.
Thank you for your review, and we hope your future travels go more smoothly. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
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wordcreatr Posted
Got to the U.K. and it sucks. The power indicator shows it's getting power but it won't charge my laptop. When I try to charge my Android phone, I get a notification that it's charging slowly. And I get the message every 2 seconds with an annoying sound for my phone. I think it's using more energy to alert me than it is charging. The only thing that seems to work is the USB for charging my Fitbit. I had to go out and buy a simple plug adapter for about 10 bucks that works like a charm. This has been a complete waste of money.
Posted
Thank you for your detailed feedback. We’re very sorry to hear about the issues you’ve experienced with our product while in the U.K. It’s disappointing to learn that it didn’t charge your laptop or phone effectively and caused such frustration. We’re glad to hear that the USB port worked for your Fitbit, but we understand that this is not enough. Your comments are valuable to us, and we’ll use them to improve our products. Please reach out to our customer support team so we can assist you further. Keith | Insignia Support <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
LeeDisappointed Posted
Buyers aware a potential fire hazard. I purchased this travel converter for an oversea trip. Within the first 5 minutes of use, I noticed a strong plastic odor coming from the device. To make matters worse, the converter started getting really hot to the touch while using it to charge 2 iphones. It is well within the wattage and amage and that shouldn't be overloaded the device. Unfortunately, I can't recommend this product due to safety concerns. If you're looking for something that's going to last and not emit a burning smell or overheat, I suggest you keep looking.
Posted
Thank you for sharing your experience. We’re very sorry to hear about the overheating and odor issues you encountered with the travel converter. Safety is extremely important, and we understand how concerning this situation must have been. Your feedback is valuable and will be shared with our team to help address potential safety concerns and improve product reliability moving forward.
Keith | Insignia Support
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MichaelR Posted
I was staying at a hotel in Scotland which was built in the 1600s. When i plugged my phone charger into it, the charger melted and the room was filled with an electrical smell (the Scottish History Society would not have been impressed). The fuse in the converter did not prevent overheating. This item should be removed from the shelf immediately.
Posted
Thank you for taking the time to share your experience with the Insignia™ All-in-One Travel Adapter and Converter. We value your feedback and understand how important it is for travel accessories to perform safely and reliably. Your insights will be helpful as we prioritize product quality and safety. We appreciate your input and your commitment to ensuring safe travels! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841 <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Bobtv Posted
The adapter/converter would work better for Australia if it also had the third prong for the ground to help stabilize it. The weight of the adapter/converter causes it to sag while plugged in creating a possible hazard.
Posted
Thank you for sharing your feedback on the Insignia All-in-One Travel Adapter and Converter. We apologize that it did not meet your expectations, particularly with regards to its design and safety features. We understand that the lack of a third prong for grounding may cause the adapter to sag and create a potential hazard. We take the safety of our customers very seriously, and we will consider your feedback as we continue to improve our products. We appreciate your suggestion and will look into adding this feature to future designs. In the meantime, we recommend that customers use the adapter on a flat surface or secure it with a non-slip mat to minimize the risk of accidental falls. We value your input and appreciate your honesty. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841 <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Birgit Posted
This is a good product, I’m in Germany now and I got my extension cord on it, that way if you need to do your hair you got lots of room to move around with , plus I’m charging my devises at the same time.
HarryT Posted
The only reason for one star is because you can’t leave zero stars. Bought two of these for our trip to Italy and first time using them with my apple chargers they smoked and as I disconnected them they were extremely hot. I am going to try and return them but since I tree out the boxes that were bulky so I could fit them in my luggage, I don’t know if they will take them back. Would never recommend these!!!
SKLh Posted
It got heat up so quickly and doesn’t charge the phone. I took this adapter overseas and wanted use that as voltage converter didn’t work at all. Now I am too late to return the product.
Posted
Hi SKLh,
Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black. I understand you found it uncomfortable to use since it does not charge your phone and it gets hot quickly and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
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Cesar Posted
Flexible device — can shift from converter to adapter; USB or regular plug.
PeterDisappointed Posted
Took it to Paris in September and it worked great. Took it to London in November and it won’t maintain a constant current. Tried several plugs and then bought a different adapter in London and that worked fine. Of course it’s past the return date. Thanks Best Buy!
Posted
Hi there!
Thank you for writing a review about our Insignia™ - All-in-One Travel Converter! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Irene
www.insigniaproducts.com/support.
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SkillDog Posted
these are very bulky, and do notinclude a usb c connection; therefore somewhat useless today. unfortunately did not realize until I was in Europe. Can't return which sucks.
Posted
Thank you for sharing your experience with the Insignia™ All-in-One Travel Adapter and Converter. We appreciate your feedback and are sorry to hear about the inconvenience you faced. Your input is valuable to us, and we will take it into consideration as we strive to improve our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841 <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RobertC Posted
Love this little conversion plug, comes in very handy!
JOJO Posted
This buyer was a necessity, I am traveling to Europe and I need a international converter.
Just1jen Posted
Doesn’t plug into wall. Had to hold it or it falls
LPR2020 Posted
I needed an adapter for Ireland and thought this would give me flexibility for other trips. It worked most of the time but the problem with the wide cube that it sometimes covered the switches next to each outlet that are common in the hotels I stayed. So I would turn the outlet on, plug it in cube which then turned off the outlet. This wasn't true at all hotels and when I had an outlet that was larger, it worked very well. I liked also having the usb port for charging multiple devices at same time. It's larger than a plain adapter so that takes up more room. The adapter does allow you to connect in multiple continents not just UK/Ireland. It wasn't that expensive.
Michael Posted
It worked for the most part, it definitely gets very hot, even when it wasn’t outputting any power, I would not trust it to be plugged in overnight while connected to a charger. I feel like it needs a fan just to manage the heat it produces, the fact that it doesn’t is concerning. That said, it did the job, it was better to have it than not have it when I traveled. The size is a huge plus, very compact and portable for what it can deliver.
LeaS Posted
Took this to London and Paris. In London used it once for my flat iron for my hair and it destroyed it. It DOES NOT work for hair appliances. In Paris it kept falling out of the outlets because its too heavy. Luckily every place we stayed had usb ports to charge our phones other than that id not recommend this device.
Posted
Thank you for sharing your experience with our All-in-One Travel Adapter and Converter. We apologize for the inconvenience and frustration it caused during your travels. We're sorry to hear that it damaged your hair appliance in London and that it didn't work as intended. We're also disappointed to hear that the adapter's weight caused it to fall out of outlets in Paris. While it's great to hear that the USB ports were still useful for charging your phones, we understand that this was not enough to make up for the issues. We appreciate your feedback and will take it into consideration as we continue to improve our products. Thank you for choosing Insignia. Jeth | Insignia Support.https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841 <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
LoriM Posted
Could not get plug to work; USBs worked great; exchanged after returning from Europe.
SherryM Posted
I’m using it in Europe now. The device is very warm after using it all night. I don’t know if the very warm converter is a defect. I only rated it 3 stars due to the warmth after use. It cools very quickly after it is unplugged. I’m concerned about a potential fire due to the warmth factor.
Unik Posted
First of all, the adapter mode doesnt work, i tried plugging in my ps5 to it and my ps5 did not turn on. Then i tried converter mode, It worked? I searched online if i should use adapter or converter mode for a ps5. They all said adapter but mine didnt work. And also when i was playing on my ps5 the adapter heated up so fast, i unplugged it and to my surprise it smelt like melted plastic. Do not buy this bro, i hope they let me return it
Posted
Thank you for your detailed review, Unik. We’re sorry the travel adapter didn’t perform as expected and caused concern during use. Your safety and satisfaction are important to us, and we appreciate you sharing your experience. Tine | Insignia Support <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />