Customer Ratings & Reviews
See more imagesInsignia™ - Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators - White
- Model:
- NS-ICEF2W2
- SKU:
- 6465053
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Ice Maker
MCA254 Posted
Easy to install, Works great, makes plenty of ice.
I would recommend this to a friend - Rated 4 out of 5 stars
Insignia Ice Maker
neljtorrespr Posted
Brought this Insignia Ice Maker with a new stainless steel refrigerator from our Best Buy in Bayamon, Puerto Rico At first it was not working correctly. Was not making any ice cubes for the first 24 hours only spilling water on the ice cube tray . But the second day it started working properly. Still checking it out if it stops working .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for sharing your experience. We are glad to hear that your Insignia Ice Maker is now working properly after an initial hiccup. Your feedback is important to us, and we appreciate your patience as you continue to monitor its performance. We are committed to ensuring our products meet your expectations and provide reliable service.
Keith | Insignia Support <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great Ice Maker Addiction
Swade Posted
Bought this ice maker withe the bottom freezer fridge from Insignia and it’s a great addition instead of use a counter top ice maker. Easier for the children to get ice for their drinks and making cocktails when friends are over.
I would recommend this to a friend - Rated 5 out of 5 stars
Great Ice Maker
MikeP Posted
I like the ice cubes instead of half moon shaped ice,it works great
I would recommend this to a friend - Rated 1 out of 5 stars
DO NOT BUY
Wrilei Posted
I have had to have this ice maker replaced 3 times since I bought it last June because of water leakage. This fourth icemaker is also leaking water so the ice freezes in a pool of water. I stir the ice every morning before leaving the house, but sometimes it has already leaked and the cubes can’t be broken apart even or I’m in a rush and cant stir it. So, I have to have it replaced again.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
perfect
SergiohV Posted
the ice maker working perfec. and employee due very good job .congratulention for working in my home
I would recommend this to a friend - Rated 5 out of 5 stars
Ice maker
It was easy to install. Very satisfied.would definitely recommend this item..
I would recommend this to a friend - Rated 1 out of 5 stars
Junk and Poor Customer Service
MichaelK Posted
It worked just fine for a year and just as my warranty ran out, the tray warped, flooding my freezer. I was told by Insignia customer service that there was nothing they could do since it went bad half a month after the warranty ended. Buy at your own peril.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for sharing your experience with the Insignia™ Ice Maker Kit, MichaelK. We appreciate your feedback and are always looking for ways to enhance our products and services. Your insights are valuable to us as we strive to improve. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-ice-maker-kit-for-select-insignia-18-cu-ft-refrigerators-white/6465053.p?skuId=6465053 <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Could be better
Couchpotato Posted
Very loud when the ice is dropping into the bucket. Ice in the bucket seems to melt and clump all together.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Hi there!
Thank you for writing a review about our Insignia™ - Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators - White. We know how concerning it is that it is very loud when the ice is dropping into the bucket. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST,Monday-Saturday.
Insignia Support
Irene
www.insigniaproducts.com/support <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Does what it’s intended for and easy install
JDFB Posted
This ice maker is for specific brand/models. Do your research as i found an error on the BB website. Otherwise, this installs relatively easy (if you have basic mechanicL skills) and works as it is intended. It can be a little loud but thats an ok trade off with consistent ice making. Would recommend.
I would recommend this to a friend - Rated 4 out of 5 stars
Works good
HumanInterface Posted
Easy to install, works good , don’t expect an abundance of ice quickly. However the cubs are uniform and solid so the last longer than ones with air bubbles . You will need to purchase a connection kit from water line in you’re house to the water pump for ice maker
I would recommend this to a friend - Rated 4 out of 5 stars
Keeping our cool
Dudell Posted
The icemaker is nice. But getting it and installing it... UGH. Getting it: If you're like us and want to add the icemaker after you've had the refrigerator delivered, you'll find that it costs $100 to have it delivered (plus the $99 for the product). I tried to have it delivered to the store to save the hundy, but they couldn't do that - so I called and was told that I needed to go into the store and they could zero out the delivery fee - and that the person on the phone could not offer that. That's way too many hoops to jump through, but hey, we wanted ice. So I drove to the store to order the icemaker for delivery to my home. Rediculous, right? Installation: The instructions and included hardware were pretty confusing and missing screws. What should be 20 minutes turned into an hour of decrypting and roulette choices. They give you two sets of three screws and three pairs of holes - meaning you have mismatched screws. It all worked out, but drilling holes into your new freezer is pretty stressful.
I would recommend this to a friend - Rated 3 out of 5 stars
Loud AF, but makes ice!
Squeaver Posted
This product is VERY LOUD. It sounds like a tiny construction crew is running drills and dumping buckets in my kitchen . It does what it says, however, it makes ice.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for sharing your feedback! It’s good to know that the product delivers on its promise of making ice. However, I understand that the noise level can be quite disruptive. If you have any other questions or need assistance, feel free to reach out. We’re here to help! - Carl | Insignia Products <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
Just ok
Hilodude Posted
Kinda slow at making ice. It is very noisy. The ice cubes themselves are good size.
I would recommend this to a friend - Rated 4 out of 5 stars
Slow but functional ice maker.
Kudzu Posted
This is a fine ice maker for the cost. The instructions are a bit confusing, and some of the parts that came in our box were for the top-freezer model. Do make sure you get the right model, as one has parts to mount for top freezers and the other is for bottom freezer mounts. It took me about an hour to install. It has been running flawlessly since then (45 days). It doesn’t make ice quickly: it took more than 48 hours to fill the ice tray. It is very quiet in operation.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for your feedback! We’re glad to hear that you find the ice maker to be a good value for the cost. We apologize for any confusion caused by the instructions and the inclusion of parts for the top-freezer model. It’s important to ensure you have the correct model for your freezer type. We’re pleased that the installation took about an hour and that the ice maker has been running flawlessly for 45 days. While it may take some time to fill the ice tray, we’re happy to know that it operates very quietly. Your detailed feedback is valuable, and we appreciate you sharing your experience with us!
Keith | Insignia Support <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Mounting problems
StevenC Posted
The ice maker screw holes didnt lune up with the hole on the freezer. But got it installed and seems to work fine.
I would recommend this to a friend - Rated 5 out of 5 stars
Good purchase
Buyer Posted
Works perfectly for my new refrigerator. Easy install
I would recommend this to a friend - Rated 2 out of 5 stars
Periodically works
EJAW Posted
Ice make worked off and on. It would need to be turned off then back on to reset it. When it worked it worked fine. It would frreze up and we would have to defroast it. We purchased a different brand fridge with installed ice maker
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Hello Insignia customer! Thank you for sharing your experience with the Insignia Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators. I’m very sorry to hear that the ice maker only worked off and on, needed frequent resets, and eventually froze up to the point where you had to defrost it. That kind of inconsistency is understandably frustrating, especially when you expect a simple add‑on to work reliably. This is not the experience we want our customers to have, and we truly appreciate you taking the time to let us know what happened. Thank you again for bringing this to our attention. Sudeep | Insignia <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Love ice maker!
Steph Posted
Very clearly instructions to have installed myself and great product
I would recommend this to a friend - Rated 4 out of 5 stars
Does the job, very complicated installation
JennaR Posted
I haven't had any issues with the ice maker making ice. I'm kind of upset that if you order a freezer on top refrigerator, you basically have to order the ice maker separately, which was over $100.00, and then it cost me $125.00 to pay a handyman to install it (and this was after an argument that he wanted $225). I had tried to do it myself, but I was surprised how complicated and difficult it was to install.
I would recommend this to a friend