Install - Washer

I am very satisfied with the exceptional service provided during the installation of my Samsung 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer. From start to finish, the installation process was handled with utmost professionalism, efficiency, and respect for our home. The installation team consisted of clean, professional workers who arrived promptly and well-prepared for the task at hand. They were courteous and respectful throughout the entire process, ensuring that our home and belongings were treated with care and consideration. Not only were they efficient, but they also completed the installation in a remarkably fast manner without compromising the quality of their work. It was impressive to witness their expertise and attention to detail as they seamlessly integrated the washer into our laundry room setup. What stood out the most was their commitment to cleanliness. They took extra measures to ensure that any debris or packaging materials were promptly removed, leaving our home in pristine condition. This attention to detail and respect for our space further exemplified their dedication to providing excellent service. Overall, I cannot speak highly enough about the installation service for my Samsung washer. The clean, professional workers who handled the installation were respectful of our house, completing the process efficiently and with utmost care. Their attention to detail and commitment to cleanliness left a lasting impression. I would confidently recommend their services to anyone in need of appliance installation, as they have truly set the bar high in terms of service excellence.

Installation was great and quick. When I got home, I wanted to see the gap between new washing machine on pedestal with a flashlight. There was a scratch and dent on side. Went to Best Buy for something else, inquired about the Process to Notify of scratch and dent, was given a card, told to call number on card...Tried 3x no response.. If you are going to deliver, then be Damage Free...if you are gonna give out a card with ohone number on it, show professiinalism by answering ghe phone

I purchased a Samsung washer and dryer set that works like a charm for my new place. I opted for the washer install package with parts. The first delivery did not go too well because it was determined that 2 of the numbers in my address were flipped so the first crew told me that could not deliver and I had to reschedule the install. The second crew that came a week later was great. The crew notified me 30 minutes prior to arriving, they were respectful of my property and they brought in and set up the units in about 15 minutes. The guys did a test run of the washer and dryer and let me know little things such as what I might hear & smell because units were brand new and this is the first cycle. The delivery guy also told me who I could call and what to do in any situation that items don’t work properly. They then provided me with the user manuals and the process was done. I’ve been using the units for the past 2 weeks now and I can’t complain. My clothes are clean, the units are sleek, and they don’t make a lot of noice while running with is nice because I work from home and have opted to wash a load or two mid day. All in all I would give the washer and dryer unit and the install service a 10 out of 10!!!

Had a weird thing happen when I washed my white sheets and towels. There were streaks of dark gray-black grease on most of the items. I reported and prepared for an exchange without any issue. I tried a washing machine cleaner and that took care of the problem, so I canceled the replacement. So far the machine works great.

The men who delivered my washer were extremely polite and knowledgeable. They set up my washer in about 5 mins. One of the men tested it out in front of me after the test was done I did two loads. Worth every penny.