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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 5 out of 5 stars

  Comfortable fit, excellent sound

  • Tech Insider Network Member
  • Top 100 Contributor

  I’m a big fan of open style earbuds because I find having things in my ears uncomfortable, even for short periods of time, and I like that I can stay aware of my surroundings. The Epic Open Sport is a perfect fit for me since the sound conducts through the air and nothing is inserted in my ear canals. These have flexible over-the-ear hooks that loop comfortably behind my ears without feeling hard against the skin. This places the 14.2mm high-fidelity dynamic drivers right at the opening of my ear canal while touching it very lightly with hardly any pressure. Each earbud has a touch-button (the logo on the outside) and a physical click button at the backside. Both can carryout playback controls like play/pause, track skipping, volume control, and AI voice assistant activation with 1 to 3 short presses or a long press. They are lightweight despite having over 7 hours of play time per charge and come with a clamshell charging case that provides an additional 19 hours of listening time. The case itself charges via the included USB-C cable or on a compatible Qi wireless charging pad. The earbuds power on and off automatically when removed and placed into the case and are magnetically held in place inside. I like that they announce the battery life right after powering on and the battery levels for each earpiece and the case can be viewed in the app. Note that the case’s cover doesn’t open past 80° and won’t stay open when you let go of it; it snaps back shut under its own weight. It’s also a bit hard to open one-handed due to the magnet that holds it shut, and you need to pay attention when putting the earbuds back in, as sometimes they don’t align 100%, and won’t charge if not fully seated. Android users have the option to use Google Fast Pair when connecting to the headphones, which automatically syncs the earbuds to your Google account, so any device you’re logged into will automatically pair with them too. With Bluetooth 5.4 Multipoint, the earbuds can be connected to multiple devices at once, so you can seamless swap between devices allowing you to take calls on your phone while listening to music on your laptop or tablet, for example. There are two mics on each ear piece that help isolate your voice and cancel out noise during calls, making them great for carrying on conversations, even in noisy environments, and I found call quality and clarity to be quite good. While not required for use, you can download and install the Jlab mobile app which gives you additional features like EQ customization over 10 bands, changing or disabling the controls, switching between music and movie modes, and adjusting safe hearing volumes. You can also update the firmware, and one feature in the app that I thought was really cool is the ambient sounds mixer which lets you combine up to 9 soothing, infinite-loop tracks of white noise from ethereal music to birds, waves, and rain. It’s very calming and great for relaxing or meditating. Safe Hearing can be set to 85 dB (8 hour limit), 95 dB (1 hour limit), or Default which has no limit and lets you turn the volume up higher, which can be dangerous and cause hearing loss over the long term. Generally, I found the 95dB limit to be adequate for creating a sense of isolation and immersion, while 85 dB was a more comfortable level that allowed me to hear my surroundings better. At higher volumes, the sound can get a bit muddier and bleed a bit, so folks nearby may be able to hear what you’re listening to. I like that when there is no audio, the earbuds are completely silent without any buzz, hiss, or white noise. When watching video content, audio and video is perfectly synced with no perceptible lag or delay, thanks to the low-latency BT protocol. Since these are marketed for sports use, they carry an IP55 rating and are able to resist sweat, dust, and splashes, but are not completely waterproof and should not be submerged. Overall, I found the sound to be very clean and balanced with clear, though not super deep bass support, well-rounded mids, and bright trebles. Without Safe Hearing enabled, I found the max volume way too loud which is impressive considering that these are open ear. They are very comfortable to wear over long sessions and provide a clean listening experience that lets me hear sounds in my environment as well. While there’s no way to customize the fit, you can slightly adjust the position of the drivers by rotating the ear hooks, as moving them even a little bit can noticeably change how these sound. It also supports LDAC hi-res audio for higher bitrates with less loss.

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  Posted 5 months ago by ReviewedByPhil

• Rated 5 out of 5 stars

  Comfortable open ear with great sound and volume

  • Tech Insider Network Member
  • Top 250 Contributor

  Open ear headphones don't cover your ears or block your ear canal. They let your ears breath and allow you to hear the world around you, while still enjoying music or talking on your phone. You can hold natural conversations in person without having to constantly adjust them or take them off. They are also great for working out, because they feel less sweaty and sticky. If you couldn't already tell... I love open ear headphones and own a few of them in different styles (including ear cuff/clip-on and bone conduction). After using the JLAB Open Sport Epic's for the past several days I think I have found a new favorite pair. I use them daily for indoor cycling and they are way better than the weak built-in speakers on my bike. They stay secure during strength training and high intensity workouts. I also wear them often at the office for calls, leaving them on most of the day with no impact to in person conversations. The most notable thing about them is the loud volume and satisfying sound quality. The larger drivers on these really do deliver big sound, which is often a challenge for open ear type headphones. They can get loud and do not distort. The sound stage is neutral (you never feel to close or far away). Highs and mids are clear, but you do miss a bit of low end (not surprising and not terrible). The JLAB app even has an equalizer with a few preset and a custom options (I really don't mind the JLAB signature setting for music and the balanced setting works well for calls). Call quality is also solid, people I spoke with said I was loud and clear. The noise cancelling also really helps keep background noise down (it is not always gone completely, but much better). The multi-device pairing worked well for me, I could listen to my cycling class on my bike and still receive notifications/calls on my paired phone at the same time. I really like the overall design. They fit comfortably on my ear, while the behind the ear hook keeps them secure enough to workout with. The soft/rubberized coating is easy to wipe down and doesn't irritate your skin. They are IP55 rated, so they should handle sweat, light rain, and dust with no problem. They have a physical button (yes) and touch control for each ear, which can be set with multiple actions (e.g. volume up/down, play/pause, next/previous track, assistant) using the JLAB app. The battery life is good. I was able to get 3-4 hours of continuous use or a full work day of light use without having to take them off. I was able to recharge the ear phones in the charging case multiple times without having to charge the case. This matches up well to JLAB's spec of up to 7hrs for the ear phones and an additional 23hrs in the case. You can also see the ear phone and case charge level in the JLAB app. Although a nicely braided 21 inch USB-C cable is included, you have to find your own USB-C charger and there is no place to store the cable with the case. The good news is you only have to charge the case every few days and the case supports inductive charging, which has been working great for me.

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  Posted 5 months ago by MGoose

• Rated 5 out of 5 stars

  Earbuds

  • Incentivized
  • Verified Purchaser
  • Owned for 3 weeks

  I love this JLAB earbuds because it has good sounds and doesn’t sleep when I wear them

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  Posted 2 months ago by Lidia