Since we moved out my mother’s house we visit her when we can but we do not message much because she is not tech savvy. Our mom did not grow up with smart phones or streaming devices but now we are able to help her out from far by using the Jubilee TV from Caavo, it is the perfect solution for that as well as staying in touch. I first took everything out of the box to check what was inside and it comes complete, with the Jubilee TV Hub, User guide, Jubilee TV Smart Plug, Web Camera, HDMI cables, IR Blaster, and extra accessories. I made the appointment to get the system installed and it was easy, Andrew helped me install it over the phone and it took thirty minutes to do so from scratch. I think my mom could have installed it with Andrews help. Once installed, Jubilee TV is easy to use, the notifications are easy to see and understand, and it shows not only what the notification are but also the options on what to do with it. For example when I send her a message, she can choose to reply or perhaps call and the buttons that appear on the screen have the same color as on the remote. Taking video calls, if my mother wants to call one of us, she can choose who to call and since there are big pictures with whom the person she is trying to call, it makes it easier to do so. And again the buttons are also easy to choose. The application was easy to download and install, and the invitation gets sent via email to do that. The app is user friendly and easy to navigate. Near the top I can choose to make a video call to my mother, auto connect video call and message so I can stay in touch with her and also my other siblings. Next it has manage all photos, I can upload photos and my mother can see them on her TV The next option is something else I like, stay in touch, it shows a calendar and I can choose for the app to remind me to stay in touch, by video calling her, send her a message or a photo, I also like personal reminders, if my mother does have to be reminded of certain things; the app reminds her of that certain thing. Favorites is just that, what are her favorite channels or programs Contacts; here I can see who got the invite and who has activated their account to stay in touch. TV Rm, this is important because my mother does not know how navigate with the streaming device I gave her, so I can control the TV to choose either a movie or any series she can watch without her taking a long time to find it. The last thing on the app is daily check in, if enabled, when she starts watching TV in her routine, she can see a notification with a big plus sign in green to let us know she has checked in, she does not have to individually have to let us know, the app lets us all know. Overall I like the Jubilee TV, it is a great way to stay in touch and also help someone that is not tech savvy like my mother, I like how easy it is for her to contact us and how easy it is for me to help her find something she wants to watch on her TV.

I have older parents and my wife and I have been care takers of them over the years. I really wished that they invented more of these devices back about 15 years ago when my wife's father was still alive. It would have made keeping in touch with him and doing wellness check much easier. Anyway. Let's get back to this device. This device is SUPER easy to setup and install. If you a little how to do TV and wifi setup it is.a snap. I did everything up until I had to call in to register the device and cut out the equipment set-up and all ahead of time. When I got the call from customer.service it took all but 15 mins to walk through and set the set top box up and the Android app all dialed in and I was in. After that setting up and using is super easy. At least to for me. Now with my mother in law that k goodness she knows how to operate a remote so she was willing to learn a new device. Some folks are not so nice when new stuff comes around. They get all grumpy and frustrated. So you need to be patient and all. Some cool features. 1 you can force a wellness check and force camera to turn on. This is a nice feature and all. Also setup via the phone app is nice. You can add contacts and all and do restrictions and all if needed. This is helpful if you have relatives that cause drama or try to manipulate the loved one. You can shut them out if needed. I am impressed with the product. It took all but 45ins for.me to completely install and get up and running. Video calls are nice. Super clear. No lag at least with my Internet connection it was fine.. Also CUSTOMER SUPPORT was SUPER nice and patient. They really are. Great job folks. Only had 1 wish list after talking with customer service. I wish I could be on video call a d.br able to control what is being watched or at least turn on the tve to a streaming show... That might be a future option. You never know. Anyway great product to keep in touch with an older person and all.

I don't know about the Jubilee TV. On one hand, it is super helpful with my dad who is about 80% bed ridden and struggles to even change the channel on his TV. The way the Jubilee is setup is he can program his favorite channels and access them with the touch of one button. He can call family, contacts, see the weather, and go in between different applications (i.e. live TV, webcam, weather) pretty simply. It comes with a corresponding app where I can see what's on the TV and control it remotely from the app. My siblings an also do the same, which is both helpful and a nuisance because I never know when they have come in to help with something my dad needs; its nothing major but if this device is supposed to make things smoother, it would help to have some sort of tracker for changes made. The setup was actually pretty straightforward and the customer service agent was super professional and helpful. I didn't know that I'd be video chatting with someone at setup --- wouldn't like to know that beforehand. Nonetheless, the Jubilee is a decent product that just needs some fine tuning and updating. My biggest complaint is that it comes with a monthly fee, and honestly, while it's a good product, I didn't find it worth the burden of yet another monthly charge.

Wires, wires, wires… I’m unfortunately not excited about the Jubilee because it is an accident waiting to happen, the materials used to create the device are poorly designed. The company didn’t even go as far as printing the buttons on the remote. They are misaligned stickers all over and the actually Jubilee box is covered in ghastly stickers that I would not want to display in my grandmother’s home or mine. I honestly feel like this screams hazard from the wires coming out of every corner to the y plug included to use for the device and the smart plug. All of this feels unnecessary and poorly thought out. If you’re looking to help your loved one get this setup with ease be ready for a headache of having to stop the setup and wait for a appointment to set the system up so you can get a code. I came to find out that unfortunately they could only call me during the hours that I was working which is highly inconvenient. In 2023 most applications have a point of authentication to get set up done but this is one hurdle you cannot avoid. Between the underwhelming design, the poorly placed logos, numbers, letters, and words, and the awkward set up process I can’t in good conscience give this a great rating. I’ll sum it up that if this is a headache for me I couldn’t imagine this being simple for my grandparents or even parents. I do like the camera feature but that wasn’t a deal breaker either when there are other much simpler devices out there that accomplish this and more.

Let me first tell you about my mom and dad. My mom is a fiercely independent woman with a youthful spirit that rivals anyone half her age. The same is true for my dad, he has one very clear mantra (which he repeats unprompted at least once a day): "This is my home and I’m here to stay." I get it. Every wall in that home tells a story. They consider the house their hard-earned sanctuary. And while their determination is admirable, being an only child who stays so far away from them, it's also a source of daily concern for me. I have a constant flurry of texts to my parents each day: "Have you taken your meds?" "Did you get the plumber to check out the clogged toilet?" “Why haven't you shown your chipped dentures to the dentist?” It’s like an unending chain of digital worry beads that I thumb through every day. "We are fine! Stop fussing!" is what they usually say next after telling me that they are not moving. It promised autonomy for parents and peace of mind for us. And, honestly, it’s been kind of dreamy. No more pestering calls to ask if they have taken their pills; the reminder feature handles that. No more waiting to hear from them each morning? Now we all get a text when either my mom or dad presses a button on their remote. The easy video calling lets them connect with each of me, and my son, too. With all the features to support my parents, Jubilee TV inadvertently highlighted a gap in our coordination. While it’s great that my son loves his grandparents and can often jump in and help, there have been times when our efforts overlapped, causing slight confusion. We’d love a feature within the app that lets us communicate or at least view actions taken by others. A simple log or chat feature would save us from doubling up on tasks or reminders. Jubilee TV is a great solution for anyone trying to navigate the delicate balance between an elderly parent’s need for independence and an adult child’s inherent need to care. It’s allowed me to support my parents in their journey without being overbearing. While no solution is perfect, and there’s always room to grow, Jubilee TV has been a godsend for my family dynamics, and I look forward to seeing how it evolves further.