Customer Ratings & Reviews
See more imagesKeystone - 18,000 BTU 1000 Sq. Ft. 230V Window/Wall Air Conditioner with Follow Me LCD Remote Control - White
- Model:
- KSTAW18C
- SKU:
- 6354691
Highly rated by customers for:
Customer reviews
Top Mentions
would recommend to a friend
- Rated 4 out of 5 stars
Keystone air conditioner
Keystone Posted
Nice price for the quality. It's a nice unit. It was packaged well.
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your positive feedback. We are pleased to hear that it met your expectations.
- Rated 3 out of 5 stars
Gift g
Eddied Posted
Slow on delivery but if you give me a gift card I'll.buy again eddemmel.lets see if only good remarks get a gift card
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your feedback - we apologize for the inconvenience.
- Rated 1 out of 5 stars
Piece of junk, don't waste your time.
Drew Posted
Our Frigidaire 18,000 BTU went out after 5 years and we needed a replacement. Ordered this one thinking it would be a serviceable replacement but we were dead wrong. Thing ran for about 3 days before struggling to turn on. We thought we iced it over but fan won't turn on either. Controls work but nothing happens. Never heard of Keystone and I can see why. Should of stuck with my gut and went namebrand, will be exchanging for a whirlpool.
No, I would not recommend this to a friendBrand response from Product Expert
Posted
Thank you for your feedback - we apologize for the inconvenience.
- Rated 4 out of 5 stars
Screws Mess Up
MACSM Posted
Yes it's okay just has issues with the so called 3/8"s screws and the fitting of it. Other than this it can freeze you out!
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your feedback, we appreciate the wonderful review!
- Rated 5 out of 5 stars
Exceeded all expectations!
Lindah Posted
After researching and reading several reviews I was hopeful this air conditioner would be a good replacement for one that lasted 17 years. This air conditioner has exceeded my expectations. It cools a very large area quickly but more importantly quietly. Delivery took longer than expected and needed to be scheduled by a delivery company. Easy to install and works great! And the price was fantastic!
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your positive feedback. We are pleased to hear that it met your expectations.
- Rated 5 out of 5 stars
Air conditioning
YeismartynP Posted
The best air someone can buy is this, everything that you need for your house or room!
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your positive feedback. We are pleased to hear that it met your expectations.
- Rated 2 out of 5 stars
Terrible product
Oluwaseyi Posted
Terrible product it stopped working after a year . Do not buy.
No, I would not recommend this to a friendBrand response from Product Expert
Posted
Hello, please reach out to our customer service team at keystonecs@keystone-products.com with a copy of your order and they can assist you.
- Rated 5 out of 5 stars
great value
EJewell Posted
We purchased 2 of these units for our individual offices at work. The offices are located in very hot environments. The units are performing very well so far. The price and delivery time was excellent.
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your feedback, we appreciate the wonderful review!
- Rated 5 out of 5 stars
My Living room AC
JoseG Posted
Works greats cools off over 500 square feet.very economical
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your positive feedback. We are pleased to hear that it met your expectations.
- Rated 5 out of 5 stars
Great value
Numberonemom Posted
This air conditioner is the best thing I brought all summer
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your positive feedback. We are pleased to hear that it met your expectations.
- Rated 2 out of 5 stars
Downtown
mikabrown Posted
Didnt know that i needed to get a 220v. Now im stuck with the unit until I'm able to afford an electrician.
No, I would not recommend this to a friendBrand response from Product Expert
Posted
Thank you for your feedback - we apologize for the inconvenience.
- Rated 3 out of 5 stars
Just not enough coldness
Chris1354 Posted
It simply did not perform for a 900 SF space, decided to go with central air instead.
No, I would not recommend this to a friendBrand response from Product Expert
Posted
Thank you for your feedback - we apologize for the inconvenience.
- Rated 5 out of 5 stars
air conditioner
mytv Posted
nice air conditioner, keeps house cool all the time
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your positive feedback. We are pleased to hear that it met your expectations.
- Rated 5 out of 5 stars
Grea5 product
Sunshine Posted
Works well, would i buy again yes. Attractive to look at.
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your positive feedback. We are pleased to hear that it met your expectations.
- Rated 1 out of 5 stars
Disappointed customer
EvelynM Posted
Not worth the money are waiting for delivery Possibly damaged during shipping..
No, I would not recommend this to a friendBrand response from Product Expert
Posted
Hello!
As Best Buy provides their own shipping methods, please contact them directly for all shipping inquiries. If you need any assistance once delivered, please reach out and our team will be more than happy to help!!
Thank you,
Keystone Home Comfort - Rated 1 out of 5 stars
Don’t Waist the money!
Motherof2 Posted
Missing parts, did not work as expected, for that size unit, the air flow was number slow and loud.
No, I would not recommend this to a friendBrand response from Product Expert
Posted
Thank you for your feedback - we apologize for the inconvenience.
- Rated 1 out of 5 stars
baad
Rosha Posted
I suppose to receive it Sep 2nd but till today Sep 25th nothing and it is too hot in texas
No, I would not recommend this to a friendBrand response from Product Expert
Posted
Thank you for your feedback - we apologize for the inconvenience.