Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
Happy & Cool
Speedy Posted
This was the perfect solution for our needs. It fit in our casement window, easy to install, landlord friendly, reasonably priced, and the sleep feature is great during daytime to keep our pets cool & not gave it on all day. I love it!
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your positive feedback. We are pleased to hear that it met your expectations.
- Rated 5 out of 5 stars
Keystone casement 8000btu
SantosC Posted
Works great easy install, looks great on casement window. really cools the room on hot summer days
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your positive feedback. We are pleased to hear that it met your expectations.
- Rated 5 out of 5 stars
Window a/c unit
AbelJ Posted
Best A/c unit i ever owned very powerful i really recommend this
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your positive feedback. We are pleased to hear that it met your expectations.
- Rated 2 out of 5 stars
installation is complex, instructions confusing
RandallK Posted
installation requires a good bit of handiness and power tools. instruction book requires a fair bit of knowledge that, unless you work regularly with windows, aren't terribly likely to be in the average person's wheelhouse. past my return window or this thing would be going back.
No, I would not recommend this to a friendBrand response from Product Expert
Posted
We are very sorry for the inconvenience. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
- Rated 1 out of 5 stars
Not worth it/delivered broken.
user907736 Posted
Best buy delivered the product broken. Because it also weighs at *least* 70lbs-not the 30lbs it says in the specifications-I could not install it myself and had to wait until I had help I was a day past the return date when I realized this. It made my house smell like nail polish remover and they won't exchange it. I'll have to go through the manufacturer to see what can be done. While I blame none of the help line agents I talked to at all, the fact that upper management has hamstringed their workers into not being able to give decent customer service is shameful.
No, I would not recommend this to a friendBrand response from Product Expert
Posted
Hello, please send our customer service team an email at [email protected] with a copy of your proof of purchase and let them know about the issues you are having with your unit.
- Rated 5 out of 5 stars
Great ac
GaryJ Posted
Great AC. Works great. Was delivered earlier than promised
I would recommend this to a friendBrand response from Product Expert
Posted
Thank you for your positive feedback. We are pleased to hear that it met your expectations.