Customer Ratings & Reviews

This was a birthday gift for my husband, and I'll admit I went back and forth a lot before buying it since it's not a small purchase. Before ordering, I emailed customer service with quite a few questions, and the agent Summer got back to me within about 10 minutes, even offering her direct number so I could talk it through with her. She really knew the chair well, all the features and how everything worked, which made the decision a lot easier. In about one week, the chair was there. Honestly I wasn't sure how my hubby would react since he's not the type to get excited over gifts, but he sat down to try it out and was asleep within about 10 minutes, snoring and everything. I couldn't help but laugh. Since then it's become part of his routine, he goes straight to the chair when he gets home from work, and I've noticed he's stopped complaining about his neck and back the way he used to. I am glad I bought this as a gift for him.

I'm 250lbs and 5ft10in and have no problem fitting into this chair. This chair feels amazing. Love how it goes and the way down my back even to my butt to message me. Love the heating areas in this chair. I had a air bag that didn't blow up. I called the manufacturer told them about it. I'm telling you the customer support and gow fast they sent someone ro fux my chair was amazing! It was a pinched air line that was the problem. They even sent me a eye massager for my troubles. The eye massager blows my mind away. I'm telling you this is the chair to get! For the price it has all the options that the high dollar ones have. Plus this chair actually fit though my bedroom door. I've being using chair for over a month now and couldn't be happier!

It's a good-looking piece massage chair! Getting it into the house was way easier than I expected, we unpackaged it right at the front door, wheeled it up over the ledge, and rolled it straight into place. Didn't need any extra help. Ton of settings to play around with, and the heat function on lower back, calf, and front checst is a nice touch I didn't think I'd use as much as I do. I had a bad hip, to the point where walking was getting difficult and I figured surgery might be in my future. About two weeks of sitting in this chair regularly, and my hip is probably 90% better. Best purchase I've made in years, hands down.

Bought this for me and my wife a few weeks ago and we love it. The chair feels really well made, like you can just tell the quality after taking out the box. No assembly needed which was a huge plus for us, just got it in and started using it right away. There’s many different massage settings which is great because me and my wife like pretty different things and we’ve both found settings we love. We’ve been fighting over it lol. The seller was also super nice to deal with. They actually upgraded us from curbside delivery to inside delivery for free which was awesome because this thing is not light. Although the inside delivery doesn’t include moving to second stair and unboxing, but it’s much better than just leaving a $1500 thing outside my house. And at one point I missed the carriers call to schedule the delivery, and the seller reached out on the same day to us and give us a heads up so we wouldnt miss it. Little things like that really make a difference you know? Very happy with everything, the chair and the whole buying experience. Will buy from them again.​​​​

Overall, I am very satisfied with this massage chair. The performance, comfort, and overall massage experience have been excellent. However, one issue has negatively affected my experience. The control panel shows icons for lumbar and hip airbags, which suggests these functions are available. After noticing that this area never activates, I contacted customer support and was informed that this model does not actually include those airbags, and the panel is shared with other models. While I appreciate the clarification, this is confusing and somewhat concerning. For a product at this price point, I would expect the interface to accurately reflect the chair’s actual features. This mismatch leaves me with an ongoing feeling that something may be wrong with my unit, even though I was told it is functioning as intended. In summary, the chair itself is very good, but the lack of clarity regarding features impacts my overall satisfaction.

So far so good, I've has the chair for a month now and works great. It has a lot of options too choose from. Great buy for the value!

I brought this product for my mom and we’re so happy with it. We all ended up using it. She’s very bad neck and back pain and this means the world to her that she can just come home after work and sit in the chair as long as she needs and getting a full body zero gravity massage.. on top of that the customer service was amazing from the beginning with communicating. They immediately tried to upgrade the delivery times and service was top-notch.

My husband absolutely loves this chair and I couldn’t have made a better choice in massage chairs.

My good new experience of this product , and good service.

good and satisfactory. I find no fault in it. Is working so good