Customer Ratings & Reviews

I love my Lectric XP4 750 Step-over. The pictures on the Best Buy website and on the Lectric website do not do this e-bike justice. It looks amazing, and I've gotten a number of compliments from other people about my XP4. Forget the cosmetics though, this e-bike is an excellent performer. Not the fat-tire monster that I wanted to get, but the XP4 does have 3” wide tires; with the outer portion of the tires that help when running on soft/wet ground, and/or dirt. Most of the time, I don’t need a fat-tire e-bike; so the tires on the XP4 are great just the way they are. Unless you’re planning on running wet trails up and down the mountains, you won’t need a fat-tire e-bike either. The XP4 was not my first choice of models, a contributing factor in me getting the XP4 was cost-effectiveness; some of the other e-bikes I wanted — I couldn’t afford. That said, I have no regrets; not a single one — in the decision to get the XP4 750. The XP4 750 has excellent range (at the least, above average), compared to other e-bikes at the XP4’s price-point. Further, unlike some of the major websites that sell a bunch of e-bikes from fly-by-night Chinese companies; you can actually get warranty support and spare parts from Lectric. That’s actually worth paying a premium for. Just ask someone who bought a no-name e-bike from some obscure flight-by-night company with no warranty support or spare-parts ordering. I have been reading some of the reviews from people who have. I didn’t want to make that mistake too. Lectric is the largest e-bike manufacturer in the U.S.A. Go ahead, I dare you; buy an $800 e-bike from a company no one can pronounce, find, call, or contact. Lectric has an excellent website for ordering spare-parts and add-on accessories. I’m saving up to buy an extra battery and spare break-pads right now. I don’t need the extra break-pads atm, but I would like some on-hand; when the time comes. Top speed is 28mph while helping to pedal, so far the fastest I’ve gone is 25mph. Normally, I cruise around in ECO mode at 8 to 12mph. ECO mode is my favorite, I help pedal more; but it doesn’t use as much energy — giving me more range. I don’t need to do the top speed, I wanted this bike for the freedom and joy; not for speed. I have no regrets with this bike, I love it; and enjoy riding it especially in the public parks where I can cruise about with my Reggae music full blast on my JBL Bluetooth speaker. hehe In the specifications on the best buy website for this model (XP4 750 step-over), it says it has 5 speeds; that’s talking about the different ‘pedal-assist’ modes — not the bike gearing. The XP4 750 has 8 speed gearing; so if you’re riding like a regular bike (which works just fine btw), or in pedal-assist mode, you can select the gearing up or down. For the different pedal assist modes, there’s 5. ECO — using only a limited amount of the electric motor. TOUR — pumps a little more juice into your pedaling. SPORT — at this point, the electric motor is getting used more, and the display will show you how much it’s pumping energy to help you pedal. SPORT+ — increases the amount of energy spent helping you pedal, this is the next to last highest setting. TURBO — this setting uses mostly the electric motor to maintain speed and/or accelerate, while you’re helping to pedal. If you’re running in electric only mode, using the throttle on the handle-bar; the different modes of pedal assist seem to only impact acceleration and top speed. EG: If you’re in ECO mode, and NOT pedaling; the bike will slowly accelerate — minimizing the energy needed to get moving. Alternately, TURBO mode will accelerate faster. More than the majority of the time, I’m helping to pedal; I only use electric only to give myself a break from pedaling for a minute. It’s nice the bike can fold, though awkward trying to get it into the back seat of a car; it’ll fit. I’m not talking about a Lincoln town-car lol. I’m talking about a Nissan Versa, an Audi A4, and a Ford Fusion. Yes, I have successfully gotten the bike into the back seat in the 3 cars listed above. What would I change? I would like to see one or two additional settings for brightness on the bike’s display. Especially at night, I would like to dim the display more — to help save energy. I LOVE my XP4 750 Step-over! It may not have been my first choice of e-bikes, but I am SO happy I got it. It’s so much fun, versatile, and fast enough. PS: It's worth it getting the seat extending rod with the mini-shock absorber in it. It helps.

Love this e-bike. It cruises awesome. Smooth riding and it does have power. I would recommend to everyone. My son in law bought one for my daughter

Love this bike. No major complaints at all and very fun too use. There are plenty of hearts and assist levels so you can dial in the perfect ride.

Box was alittle beat up but came just as said fast quick delivery always recommend bestbuy

So much fun. Cant get enough. Ride every great battery life.

We've been researching eBikes and always came back to this particular model and make. We've been very happy with it's performance and ease of use. It was easy to set up, easy to fold, and came with the upgrades, as expected.

Fantastic quality, the range definitely is not 85 miles, but it could be if you live in a flat state. After assistance level 4 out of 5, my 20 mile a day commute ends the bike at 40%, but that’s also going up hills too. So it’s really a good battery. It’s pretty silent, very portable. It’s heavy, but it’s a big battery with a motor and a solid frame, so it’s gonna be heavy. I would definitely recommend.

Bike was easy to set up and use, straight forward out of the box. We go on rides, easy to use.

Bike was easy to set up and use, straight forward out of the box. We go on rides, easy to use.

This is an excellent bike by a great company. I truly love it. Buying it through BestBuy with zero percent financing allowed me to purchase the bike and enjoy it now. The bike is very easy to assemble and handles extremely well. Great buy with BestBuy.

It was great!! Handled with care! I love it!! I would buy from Best Buy’s again!!!

VERY NICE E-BIKE WILL BUIT AND ESY TO ASSEMBLE I LIKED IT SOMUCH I PURCHASED ON FOR MY WIFE.

I had a wonderful experience with customer service when ordering and picking up my e-bike .Everyone was so helpful with purchase and was very courteous.

Pretty sure I got a bad bike that had been sitting for a while because once I hit 100 miles on the bike I lost 50% power and speed. I did troubleshooting with Lectric and still nothing works as it should. The front brakes don't let go once applied and the bike randomly shuts off while riding it. I can't return this piece of shhiitt so now I'm stuck paying off a $1400 bike I can't use. There's a reason Best Buy doesn't offer an insurance plan for something like this.

This is not a review about BestBuy, because the item was shipped directly from the seller (Lectric) - the packaging was so bad, the bike already had multiple large body scratches right out of the box, and one of the clips for the reflective light on the front wheel was already missing (rendering that light uselessly hanging). Very, very disappointed.