Djgodlike Posted
I only got mine up to 20.5 mph, it seems to govern out there. No owners manual, but had directions to put it together. Assembly in under 1 hour and packed nicely, shipped on time. Valve stem on rear tire came out. Jammed it back in and it is holding air somehow. Went to electric.com and have to put in my serial number to get assistance. Other than what I stated I love the bike, comfortable to ride and fast enough. Recommend this bike, would of been 5 stars if I didnt have the valve stem problem. Was expecting more out of a $2000.00 bike. Thanks
Posted
Hey there! Thanks for the thoughtful review and feedback! We're glad to hear you’re enjoying the ride and found assembly smooth. All of our user manuals are available online for easy access anytime, and providing your serial number when reaching out helps properly document your bike in your account should it ever be needed in the future. We appreciate your support and hope you keep enjoying every mile! <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Kevin Posted
Super quiet motor, awesome front suspension, plenty of range and good customer service with the Lectric company
Posted
Thank you for reviewing us Kevin. We’re glad you’re enjoying the quiet motor, smooth suspension, and plenty of range- and we appreciate the shoutout to our team. Enjoy the rides! <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
NelsonV Posted
I bought the Lectric XPEAK 2.0 Long Range. I wasn't familiar with ebikes, but buying from Best Buy was important in my decision because they always provide quality products and service. I recommend this eBike brand.
Posted
Hi Nelson. Thank you for your review! We’re glad you’re enjoying your XPeak2 and that Best Buy made your decision easier. We appreciate your recommendation and hope you have many great rides ahead! <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RalphM Posted
Very good and sturdy bike, easy to ride and good motor response when needed.
Posted
Hey Ralph. We're happy the XPeak2 has been a great ride for you. Thank you for the awesome feedback and keep enjoying the ride. <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MarinM Posted
In my opinion it’s good product and strong so you can use for anything you want to use it
Posted
Hey Marin! Thank you for the 5-star review! We’re glad you’re happy with the product and appreciate your support. <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
OMbiker Posted
The bike was damaged when the box was opened so badly it could not be assembled. It was very frustrating and the only directions were online. The handle bar assembly was assembled incorrectly at the factory and made assembly impossible without disassembling everything on the handle bars.
Posted
We’re really sorry to hear about your experience this is not how your bike should arrive. We understand how frustrating this must have been.
Please give our support team a call at 602-715-0907, Monday–Friday between 9:00 AM and 4:00 PM (AZ time), so we can help make this right for you as quickly as possible. You can also email us at contact@lectricebikes.com
We appreciate you bringing this to our attention and look forward to resolving this for you.
<img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
TimothyK Posted
This bike is an upgrade to my old vivi mountain bike every thing works great the assembly was simple the instructions were ok need a bit of improvement i use this bike to get to and from work and so far i love it i dont feel the potholes the renagade shocks absorb it nicely my only complaint would be the headlight during a light rain shower at night it went out and doesn't work anymore
Posted
Hey Timothy. Thanks for the 5 star review! We’re glad to hear your bike is making your commute smoother and more enjoyable. We appreciate the feedback on the instructions and headlight, and we’ll pass it along to help improve future bikes. <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Elias Posted
It's reliable and works very well. I like that it has both the pedal assist and lever mode. It also looks absolutely great and I get a lot of compliments. However, it is quite big and heavy. If I install a basket in the back as I was looking to do, it will be even more difficult for me to get on the saddle. The middle bar is quite high so getting on the saddle is tricky. If I were to do it again, I would choose a slightly smaller bike with slightly thinner wheels.
Posted
Hi Elias. Thank you for your thoughtful review! We’re glad to hear you’re enjoying the pedal assist, lever mode, and all the compliments your bike is getting. We appreciate your feedback as it helps others make the right choice for their needs. <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
1155 Posted
The rear rack mounts are going to 'rip' your pants or cut your legs. The battery will go to sleep, and you cannot power the bike on without dropping the battery out with a key to jig the battery with a wakeup button. This is also going to clear any 'P' settings you have made, so you have to program the bike each time too. THE PEDAL CLEARANCE IS TERRIBLE. YOU WILL SCRAPE THE GROUND A LOT. I wouldn't buy this, and I am hoping to get a refund. I have clocked a little under 300 miles on the bike so far.
Posted
Hi 1155. We’re sorry to hear about the issues you’ve experienced with your XPeak2. We’re happy to assist with any troubleshooting or answer any questions you have about the bike’s performance and setup. For refunds, since the purchase was made through Best Buy, we recommend reaching out to their team directly as their return policy differs from ours.
We appreciate your feedback and hope we can help make your riding experience better.
<img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MCSEY2K1 Posted
I recently became interested in eBikes as I get older and want to stay active without getting on a treadmill or walking, which would be easier on my joints. So I started researching, was quickly overwhelmed with the information, and watched countless videos. In short, my research led me to Lectric, most of it based on their 5 stars on their website, and the common consensus was that they had the best customer service. Next, now that I knew I wanted a ebike from Lectric, I was focused on the important things, which were that it had to have a torque motor, it had to have 26-inch tires, 3 or 4 inches, Hydraulic brakes, 750 what motor, over 65 miles ranges and a large and bright display. My price point was $1500. I didn’t want a smaller eBike (the one with 20-inch tires) because it reminded me of the bikes I used to ride when I was young; I didn’t want to feel like a teenager. I wanted the step-thru model but got a high-step model in the end (more on that later). It came down to two models: the Lectric XPress 750 and the XPeak 2.0. Ultimately, the XPeak 2.0 long range won purely because of its aesthetics and 4-inch tires. I'm never mountain biking, just local town riding, and I want to get a nice workout while enjoying the fresh air. The fact that this model came with the rack, fenders, comfort seat pole, and the Elite light was a plus. However, I would have traded all those items for a more comfortable seat. After knowing which one I wanted, I went to one of my local Best Buy stores and picked it up, as they had one in stock. You may be wondering why I didn’t get it directly from Lectric; there are two reasons. I had around $500 in reward certificates, and because I am a total member, my eBike is covered for 24 months. This brings me to why I went with the XPeak 2.0 High-Step model. Best Buy doesn’t carry the XPeak 2.0 step-thru model, so I had no choice but to get the high-step model. To be sincere, I like the high-step better, I am 5’9 and 55 years young, so getting on/off isn’t bad as I feared. Assembly: It took me less than an hour, from unboxing to assembly, by myself. The scariest part was torque; not over or under tighten the screws. The instructions were straightforward. The Ride/Comforted: The look was the best part; that ride is simply effortless and smooth, regardless of elevation level. Small bumps are a non-issue; the adjustable folk isn't a gimmick; it works, which was another must-have I forgot to mention. The gear changing was so smooth. The PAS levels worked like a charm; I try to keep it between PAS 1 and 2 for a great workout and 3-4 when climbing steep hills. Overall, the bike's operations and feel are great. The display is bright and easy to read without my reading glasses. The bike feels very sturdy; I don’t know if it is because of the high-step model. FYI: I haven’t ridden a bike in 30 years. I haven’t used the throttle much, but it works fine. The only con is the seat. While the seat pole has springs, the seat itself is not comfortable for anything longer than 4-5 miles. I was constantly shifting and readjusting as I approached mile 4. (FYI: I am a male.) So I ordered a C9 seat the next day. Overall, with 17 miles on the bike within two days, this bike is a winner, and with my $500 certificates, this purchase was a no-brainer from Best Buy. I am glad I went with the Lectric brand; it is a good value with all the features, functionality, and quality you get. I didn’t view or read one bad review about this model, and Lectric's 540 plus reviews were all 5 stars. I know it is too early to give a wholehearted experience, and I will change my review as time passes, especially if my experience becomes negative. But as of now, it is one of the best purchases I have made in a while, and I'm glad my local Best Buy had it in stock. A quick note: When I started my eBike research journey, I set out to get a folding bike because the thought of throwing it in my car and going to a local park seemed appealing. It still does, but the tall bike with a 26-inch wheel was more appealing, and they don’t come in a folding style. I am pleased with the Lectric XPeak 2.0 Long Range model, my first e-bike. I hope this review helps someone!!!
Posted
Hey there! Wow, thank you so much for the detailed and thoughtful review! It means the world to us that your eBike journey led you to Lectric, and we’re thrilled the XPeak 2.0 Long Range is living up to your expectations. It sounds like you really did your homework, and we’re honored that Lectric came out on top after all your research. We totally get wanting something that’s joint-friendly but still lets you enjoy the outdoors and get in a good workout - sounds like you found the perfect match!
We're also glad to hear the high-step worked out better than expected (we love a happy surprise), and that your first ride in 30 years felt smooth, sturdy, and fun. And hey, shoutout to Best Buy reward points, that’s a serious win! We're taking note on the seat comfort feedback too - always appreciate hearing what could make the ride even better.
Thanks again for choosing Lectric and for sharing such a helpful, sincere review. Here’s to many more miles and smiles ahead!
<img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Samy Posted
Good Bike, Awesome Front Suspension, Long range is better. Extra accessories are a good addon for value. Super stable but heavy not for the weak.
Posted
Thanks for the great review! We’re glad you’re enjoying the bike’s stability, suspension, and range. We appreciate your feedback on the weight and are happy to have you riding with us! <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
HubertoG Posted
Dont buy this bike!!!!!!! Believe the reviews im sure theres many more but dont want to write a review.... I bought the long range that was suppose to have 20ah battery but got a 15ah and spent $1700 wich is the price for long ran range... Called lectric 3 weeks later got a 20ah battery but made me send back the 15ah the bike doesnt turn on ,,,,The front light went out the 3rd day the 28mph only works if you push the up and down buttons and go to 8 setting everytime you start the bike another headaches save your money buy an $800 from amazon way better and goes faster then only 20mph this one max is 20mph thats easily a $500 value bike ripping people off
Posted
Hi Huberto. We’re so sorry for the inconvenience you’ve experienced. We understand how frustrating this must be, and we’re happy to share that our team is actively working with you to get this resolved. We truly appreciate your patience and look forward to getting you back on the road and turning your experience around <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
TJL1996 Posted
Very good bike, can take a beating, and can go 55 miles range if on pedal assist 3 no throttle used the whole time Im broke now maybe go with a different brand that includes tracking and an alarm and locking back tire for around same price tho, didnt do research first, dont regret it just wish i had more features if it was an option at that price point
Posted
Hello there. Thanks for the review! We’re glad you’re enjoying your bike and getting great range out of it. We appreciate your feedback on features and will keep it in mind for the future! <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Andy Posted
Bike preforms nicely. Able to maneuver off road trails. Handles nice on asphalt. Pedal assist is great when going up hill.
Posted
Hi Andy! Thanks so much for the great review! We’re glad to hear your bike is handling the trails and hills with ease. Enjoy the ride! <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
DavidR Posted
Best bike in the game hands down! Highly recommend to anyone that loves to ride or needs reliable local transportation
Posted
Thank you for the hype and review, David. We're so happy the XPeak2 has been the right ride for you. Keep on having fun! <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
DarrellP Posted
Loving this bike. I ride to work and I work nights so the lights work great for me. I just figured out the cruise control and that is amazing. First bike with the rugged tires. There is a spot on the way to work that a mix of open field and some gravel. I run right through it. I have the option to just cruise or use the assist and get a little bit of a work out in.
Posted
Hey Darrell. Love hearing this. We’re so glad the lights are working well for your night rides and that you discovered cruise control. It’s great to hear the rugged tires are handling the gravel with no problem, too.
Thanks for sharing your experience!
<img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
ALLENH Posted
Fun to ride. Great Power. Long range. I wish they included a manual in the box. Several interface pages that you have to look up on line to understand.
Posted
We appreciate your feedback and are happy to pass this along to our team for you! Enjoy your new ride! <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
GeorgioM Posted
Best purchase I’ve ever did, great performance, highly recommended!
Posted
Hi Georgio! So thrilled to hear that you're loving your XPeak2. Happy riding! <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MiguelP Posted
Very disappointed Front light only worked for a day and then never turned on and pedal assisted stopper working. I regret buying this
Posted
Hey there, Miguel.
We're so sorry to hear about this inconvenience! Our team is ready to help you get back up and running. Just a friendly reminder that your bike comes with a one-year warranty, and we're here to support you in getting back on the road. If you need assistance, don't hesitate to email us at contact@lectriebikes.com.
<img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JOVANYC Posted
The best ebike that i have. I love it lectric ebike xpeak 2
Posted
Music to our ears. Thank you for the love and support! <img src="https://s3.amazonaws.com/stratos-logos/logos/LectriceBikes.png" alt="LectriceBikes" title="LectriceBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
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