Customer Ratings & Reviews

[Employee of bestbuy] Building the Boutique Hotel and the Tudor Corner was an amazing time. The detail put into these sets makes them a must build, and they look great on display.

Best Buy shipped the set without an external box so the box was VERY beat up. We were prepared for that as this typical practice for them. I can get past that. The bad part was that it had certainly had been opened up and re-taped. When we opened our set, my daughter and I noticed SEVEN BAGS were MISSING. Yes, we scoured the box and area to make sure that none had fallen out on the floor, etc.We did take pictures of the bags that were in the box. A=Big Bag, B=Small Bag. Bags Accounted for: 1, 2A, 2B, 5, 7A, 7B, 9A, 11A, 11B, 12, 13A, 13B, 14A, 14B, Baseplate Bags Missing that we know of: 3, 4, 6, 8A, 8B, 9B, 10 We love Best Buy and have never seen anything like this before.

Love the build. Beatiful set and not overly difficult

Amazing piece of work by Lego, grateful Best Buy sells them. My first purchase had no upc but the new one does.

Nice mix of building techniques and unique look as it is a corner building.

The LEGO Icons Boutique Hotel 10297 is a must-have for LEGO aficionados and architecture enthusiasts alike. Its intricate design, elegant styling, and delightful details make it a standout set that will enrich any LEGO collection.

Very happy with the overall experience from being in stock on line to recieving it in a timely manner. Will definitely continue to use to purchase more

[Employee of bestbuy] No problem with my shipping box. Very intricate lego set and challeneging to build.

Great set that I was able to get through Best Buy for a great price.

Great set, excellent value. If you’re into Modulars, this won’t disappoint.

Wonderful set and a wonderful experience ordering.

My son has all the creator sets. Glad i am able to buy

The Best Buy box it was sent in looked pristine.,. When i open it to see the lego box instead .. the box looked like is beaten n sat on for over a year. I was so angry as this was a set i wanted for so long to then finally get it and they send the one no one wanted to buy.

This review is only for product shipping. I have ordered lego sets from Best Buy 3 times and all the time I received opened beaten up boxes to terrible disappointments from a collector like me. I will not purchase LEGO online on BB again.