
Rating 4.3 out of 5 stars with 478 reviews
4.3- Keyboard Quality (84)
- Speed (74)
- Battery Life (47)
- Ease of use (40)
- Price (13)
- Hinge (10)
- Fan Noise (4)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Solid Purchase
I like this Chromebook Plus a lot. This is my first Chromebook, so I can't compare how well the Chromebook Plus performs vs Chromebooks. Pros: It boots up quickly and has nice features. The keys are backlit and feel good when typing on them. I appreciate the touchscreen and ability to turn it into a tablet when needed. The laptop is easy to set up and use. So far I have been able to use the laptop heavily for maybe 4 to 5 hours until needing to charge it. Cons: When opening the laptop the bottom of the screen bumps against the table. I've seen other laptops do this too. The Lenovo 7i laptops and newer are much smoother and don't do this. Another point is that sometimes the touchpad goes awry and seems like it's lagging. I like to browse with many tabs open, so I usually restart and make sure I don't have too many things (especially more demanding websites) open to resolve this.
Posted by AlwaysResearching
- Rated 5 out of 5 stars
High quality Chromebook, almost like a Macbook!
High-quality Chromebook that is closer to a Macbook than you would think. Given chrome is so light weight that the increased memory and processing power is amplified. It is very fast, the display is sharp and bright, and to be honest the keyboard has better feel than our Macbook. Plus a year of Gemini and online storage for free to boot. Buy it, this thing punches above its weight. It is a little heavy, but quality can come with a weight penalty.
Posted by DavidM
- Rated 5 out of 5 stars
Perfect Chromebook for School
I purchased two Lenovo Flex 5i Chromebooks for my sons for school, and I’m extremely happy with the decision. The 14” 2K touch display is bright and clear, the performance is fast and smooth, and the battery lasts through the entire school day. The build quality feels solid, and the keyboard is very comfortable for typing. Both kids use them daily for homework, Zoom classes, and browsing, and everything runs flawlessly. Great value for the price. Highly recommend!
Posted by IrinaN
- Rated 4 out of 5 stars
Great Laptop with Minor WiFi Connectivity Issues
I love this laptop however there are some software/applications not compatible with Chromebook so beware if purchasing and hoping to use with a certain software/application it might not be compatible. Also I have experienced internet connectivity issues which other laptop users have not. Similarly the connectivity to printers using WiFi has been shoddy and I have to restart my computer and the printer using specific steps to connect again. Other than that it's pretty great and user friendly for simple everyday work.
Posted by MeganT
- Rated 1 out of 5 stars
BROKEN HINGES / SCREEN. LENOVO WONT HONOR WARRANTY
I was buying a laptop to replace my previous laptop that had broken hinges after a couple of years of use. I figured I would buy from a solid brand like Lenovo and spend a little more on better specs like an Ultra Chromebook. I was pretty happy with my purchase. It was pretty snappy on programs even playing some games like Roblox. Sound was good from the speakers as well. Then within mere months of use the hinges started for crack and within days the hinges actually came off of the screen damaging it in the process. It’s because of the design of the hinges had tiny metal screws going in to cheap plastic. It’s a terrible design but it’s clear to me that it was designed this way on purpose so that it would break. Let me be clear I had babied the screen too. Rarely opening and closing it. But you can see how poorly designed it is in the picture. Worse yet when I contacted Lenovo they REFUSED TO HONOR THEIR WARRANTY. They said they do not cover physical defects. But this goes against their own warranty policy that states that they cover defects in material and workmanship. Clearly this is a defect in the material if it just crumbles through normal use. When I went to look for my box to find the serial number I had found my old Chromebook that I had to replace with broken hinges. Guess what brand it was? Yeah. And go ahead and Google Lenovo hinge issues and you will see this is a very common issue with them. It’s a known issue dating back years now and they refuse to fix it or honor their warranty. I’m never buying another Lenovo product again.
Posted by TechNinja