The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 1 out of 5 stars
Review of Best Buy purchase experience
I don't understand what the concept of Purchasing a New Computer is to Best Buy. Twice tried to give me an obviously, previously purchased product. Open box, scuff marks on laptop, trying to tell me it was new. Never tried the product but the experience was terrible.
Posted by Mike
Rated 4 out of 5 stars
Was it used?
I love Lenovo and Thinkbooks, but this one had 9 months left of a year warranty. I decided to keep so hopefully it doesn't get me in the end.
