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JamesS Posted
This was a refurb unit. Arrived with "serious virus" that I finally got rid of. Still would not function correctly, The windows on this was basically bootleg according to activation. Service is incredibly slow to respond
SaraW Posted
My refurbished laptop arrived with 25 different viruses on it!! Be cautious when buying a refurbished product from Best Buy!
Benn Posted
Also received full of malware. Has a miner preinstalled! Incorrect ram size. And to top it off bestbuy support who wont do anything. Was delayed 3 days due to "packaging" so I need it now. So installing windows myself and having to buy more ram myself. Awesome
LucasM Posted
There are a few issues: 1) Computer shows there are two batteries. One that is the actual laptop battery, and another one that doesn't exist. This brings two annoying situations: it shows a maximum of 50% battery life, and it keeps prompting a "battery not found" error 2) Sometimes, the computer will stay in a black screen if I don't log into it quickly enough after start up. I had to restart the computer multiple times
JamesW Posted
False title. Received the laptop and it only has 8GB of RAM. And I decided on this laptop versus other similar brands because of the 16GB of RAM
BrendanC Posted
Works great. Was worried about buying refurbished but had to suck it up because money is tight. Ended up saving a lot of money. Its not a super beefy pc or anything but it works and its cheap
Posted
Hi, BrendanC. Thank you for choosing Lenovo! We are very pleased to hear that your ThinkPad is working out great for you, and we appreciate you taking the time to share your experience. <img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />