Level - Touch Edition Smart Lock Bluetooth Replacement Deadbolt with App/Key/Voice Assistant Access - Satin Nickel

Name: Level - Touch Edition Smart Lock Bluetooth Replacement Deadbolt with App/Key/Voice Assistant Access - Satin Nickel
Brand: Level
SKU: 6464682
Rating: 3.9 (199 reviews)

Model: C-L12U

SKU: 6464682

This item is no longer available in new condition. See similar items below

Key Specs
- Color Finish: Satin nickel
- Lock Type: Deadbolt
- Lock/Unlock Mechanism: App, Key, Voice assistant (There are several technologies used by smart locks to manage access, such as biometrics, Bluetooth, or NFC. Some locks allow codes to be entered via a keypad or touchscreen; digital keys can often be sent to multiple authorized devices or temporarily shared with guests.)
- Power Source: Battery-powered
- Installation Type: Replacement
- Wireless Connectivity: Bluetooth, NFC (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
General
- Brand: Level
- Model Number: C-L12U
- Product Name: Touch Edition Smart Lock Bluetooth Replacement Deadbolt with App/Key/Voice Assistant Access
- Color: Satin Nickel
- Color Finish: Satin nickel
Features
- Lock Type: Deadbolt
- Lock/Unlock Mechanism: App, Key, Voice assistant (There are several technologies used by smart locks to manage access, such as biometrics, Bluetooth, or NFC. Some locks allow codes to be entered via a keypad or touchscreen; digital keys can often be sent to multiple authorized devices or temporarily shared with guests.)
- Auto Unlock: true (Locks with this feature automatically unlock when certain conditions are met, such as coming within range of a home wireless network or when activated via a mobile app.)
- Unlock Notifications: true
- Shareable Keys: true (This feature allows a single key to be shared with multiple users or authorized devices.)
- Remote Monitoring Capabilities: true (Monitor)
Power
- Power Source: Battery-powered
- Rechargeable Battery: false
- Battery Size: CR2 (The battery size required for operation.)
- Number of Batteries Required: 1
- Batteries Included: true (Indicates whether the product comes with the required batteries for its operation.)
- Low-Battery Indicator: true
Compatibility
- Installation Type: Replacement
- App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
- Wireless Connectivity: Bluetooth, NFC (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- Operating System Compatibility: Apple iOS, Android
- Works With: Apple Home (Compatible with or able to be connected to other smart devices or applications.)
- Voice Assistant Built-in: No, No (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
Warranty
- Warranty - Parts: 2 years
- Warranty - Labor: 2 years
Other
- UPC: 850009337061

Meet Level Lock - Touch Edition, the world's smallest, most capable smart lock ever. In the footprint of a traditional lock, you can add effortless new ways for everyone to access your home.

Impossibly small: By hiding technology on the inside of the door, Level Lock - Touch Edition is the smallest smart lock ever made.
Effortless access: All it takes is a simple touch to lock or unlock your door. You can also use a Level Key Card (NFC) when you don’t want to use your phone.
Created to keep life moving: With the Level App you can invite friends and family in with ease, see who’s come and gone, create guest passes for events, and more.
Everyday convenience: Unlock your door automatically upon approach with Auto-Unlock. Never forget to lock with Auto-Lock. Plus, hear audio confirmations when someone comes and goes.
Works with Apple HomeKit: Add to HomeKit so you can remotely access Level Lock - Touch Edition from anywhere, lock/unlock with Siri, run automations, and get notifications. A HomeKit hub is required for certain features.
Elegant and durable finishes: Available in Satin Nickel, Satin Chrome, Polished Brass, and Matte Black.
Trusted security: Certified BHMA AAA. Meets highest residential industry standards for security, durability, and finish.
Simple installation: Features an innovative and compact wire-free design, making it easy to install with just a screwdriver. The adjustable backset fits both 2 ⅜" and 2 ¾" profiles and replaces an American standard deadbolt.
Power efficient: Powered by one CR-2 battery (included).
Smartphone compatibility: Connect to iOS and Android devices: Requires iOS 12 or later, or Android 6 or later. App 4.0 or later.
Works with Level Keypad : Give key code access to visitors or use for your own phone-free outings. Installs anywhere within 30 feet of your lock. This item is sold separately.

Whats Included

Level Touch
Strike plate
CR2 battery
6 Screws
2 Keys
2 Key cards

Product Manuals

Q: My only concern is does it unlock when anyone taps the top of it like that? How does it know who's tapping it?

A: It creates a geofence around your home that is like 1-2 blocks wide. Then it tracks your phone’s location relative to the geofence. The touch to unlock feature is only active when your phone leaves and then re-enters the geofence. It’s also only active for a maximum of 5 minutes(can be set for less) once you re-enter the geofence. So inside of that 5 minutes, anyone can touch to unlock it. But once it has been done once, it can’t be done again until you leave the geofence again and start the cycle over so someone can’t follow in right behind you. If you leave your home and don’t go beyond the geofence, then touch to unlock won’t work at all. Touch to lock the door will always work for anyone.

Q: What protocol of NFC does this lock use?

A: Level Lock - Touch Edition uses type a/b NFC. At this time it is only compatible with our own Key Cards and Key Card Minis. Two programmable NFC Key Cards come in the box. If you’d like to purchase additional Key Cards or Key Card Minis, visit level.co/shop

Q: Can this lock be unlocked with an apple watch or iPhone using apple wallet?

A: Not on my Apple Watch. The app isn’t available to sync to my watch. Not sure about wallet. There is an app that runs on the iPhone. You can use the app or, you can turn on the touch feature so you do not have to pull out the phone, with location services turned on, you can just touch the lock to lock/unlock

Q: Can the touch to unlock/lock work for 3 different people who all have iphones? What if I leave and come back but the other people stay home? Would I still be able to touch to unlock/lock?

A: Yes, touch to unlock is a user specific feature that functions independent of other users being in or out of the Home boundary. Touch to lock is an event based feature that functions independent of the user’s mobile device proximity all-together. Please note, all users will need to have their own Level app accounts. For additional questions, or to learn more about touch to unlock/lock, please visit level.co/support.

Q: Does this lock support Thread?

A: At this time, Level locks support HomeKit and Ring (via Amazon Sidewalk). We are continuing to build out our home platforms integrations, so stay connected with us on our level.co newsletter for updates.

Q: What is the ANSI security rating of this lock?

A: Level locks meet ANSI Grade 1/A (American National Standards Institute’s specification for the strongest, most secure deadbolt lock).

Q: Is the lock waterproof? When the door is open it can be rained on both sides. Will this lock work in that case.

A: Level Lock - Touch Edition is designed to exceed ANSI (American National Standards Institute) standards for residential exterior doors, and has a IPX4 water resistance rating. The lock is tested to meet the highest industry standards for durability and weather conditions. We have had customers successfully install Touch Edition outdoors, however the exposed exterior housing will be an integral part of durability.

Q: What kind of battery is used in the level touch

A: C2 ..comes with 1

Customers are saying

Customers recognize the Touch Edition Smart Lock's ease of use and smooth installation process as significant advantages. Positive feedback also highlights its appealing design and seamless integration with smart home apps. However, some users experienced issues with battery life, occasional unreliability, and challenges with the lock's functionality. The price point was also noted as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 5 out of 5 stars
best smart lock out there
Before I came across Level, I wasn’t keen on smart locks mainly because I’m a renter and the installation process typically requires too much alteration for my landlord’s comfort. Also, I’m not a fan of the extra equipment that smart home gadgets require like a Wi-Fi bridge. But Level Locks caught my eye because of their unique and simple design. It looks like a standard lock so it blends in well with my current lock and door. I currently have a brass plate on my door (picture below) and I was impressed with how well it matched. I live in an old apartment building so my front door is very old and parts of the doorframe are rotting. Initially, I was worried I’d run into major roadblocks but the installation went off without a hitch. The lock has been working great – even as a HomeKit user, I actually find myself using the Level app more than the Home app. I’ve noticed the HomeKit app is slow and not as reliable. When my friends from out of town visited, I was able to remotely let them in through the Level app. In addition to the app, there are a lot of ways you can lock/unlock your door (key card, touch, phone, and regular key). When I leave my apartment, I lock the door just by touching it and when I come home, I just touch to unlock it; it’s drop-dead simple. I still have yet to use the key cards but that’s strictly a personal preference, though I’m glad I have the option. As someone who loses their keys very often, I’m very pleased with my Level Lock - Touch Edition and would definitely recommend it to anyone looking for a smart lock, especially if you don’t want to interfere with your current setup.
This review is from Level - Touch Edition Smart Lock Bluetooth Replacement Deadbolt with App/Key/Voice Assistant Access - Polished Brass
Posted 4 years ago by jackie
Rated 5 out of 5 stars
Lifesaver
I ordered Level Lock Touch Edition specifically for our back door — It’s situated at the top of a steep and dark staircase with no landing (see photos), which made fumbling with regular keys to get in each time a really treacherous situation. We installed our Level Lock a couple weekends ago, and now my husband and I are both so relieved that we can more easily and safely come and go through that door (especially since we usually have a baby and/or dog in tow). We usually either use the app or finger touch to unlock, and it’s been great. I also appreciate the little chime sound it makes upon locking/unlocking — It helps me know that my husband locks the door on his way to work every day, so I no longer have to get up from my office and check each time. The installation went pretty smoothly. There was one hiccup but after enlarging the borehole slightly with a tool my husband had on hand (and we don’t have many), we were smooth sailing. All in it took about 40 minutes from opening the box to fully installed and functioning; totally worth it. The accompanying key cards are convenient too — We’ve given one to my brother-in-law who lives nearby to treat as his “spare key.” He hasn’t had to use it yet, but we’re glad he has that access. Even though we got it for that specific backdoor situation, I’m considering buying one for the front door now too - Makes coming and going so much easier.
Posted 4 years ago by Natalie
Rated 5 out of 5 stars
Awesome quality, a bit too pricey at MSRP though
Excellent lock, price was a bit pricey though. High quality, but should definitely wait on a sale to get it. bluetooth. Changing battery was quick and easy, screws right off from the deadbolt on the side after install.
Posted 2 years ago by SirKoala