Customer Ratings & Reviews

These are very user friendly. I had no problem getting started and they fit perfectly. My hearing is not perfect, of course, but my hearing is for sure much improved.

The Lexie B1 hearing aids by Bose are incredibly easy to use and lightweight! I suffer from hearing loss that is especially bad if there are a lot of other ambient voices, the Lexie Hearing app allows you to focus in either in front of you or all around. The app also allows for either preset or customized hearing profiles for different settings and environments. The box contains everything you need to get started and you are immediately welcomed by the Bose quality materials one would expect from a product made by Bose. It contains the hearing aids inside the very nice, compact carrying case that in no way screams "these are hearing aids." The box also contains the quick start guide to get you started with fitting and using the Lexie Hearing app, along with different size ear tips and wires. The fit is very comfortable and easy to adjust to your preference and the aids themselves are incredibly lightweight! You will barely know they're there, which can be an issue if they call out... a good fit is especially important to prevent this! The carrying case has no electronics but offers a very protective environment for your hearing aids while you're not using them. There is no power switch, instead you open the battery door to turn them off for long periods... a simple but odd solution. The battery is incredibly long lasting, even if you forget to open the battery door, the battery will survive well into the next few days. I have only had to replace the batteries once in the month I have been using these (I mostly wear them in the afternoon when out or during in-person work meetings, 3-4 hours a day). Overall, I would absolutely recommend these to anyone who is suffering from hearing loss and is looking for an off the shelf solution to help make your life better! I would even recommend these over the B2, as the common hearing aid battery in this device promotes life beyond the lithium battery in the B2 and easily replaceable when travelling in places that may not offer USB power options.

The Lexie B1 OTC hearing aids right out of the box look great, of good quality all round. In the box there are the aids, manual, brush, extra domes, batteries, measuring tool and finally the carrying case. The aids are intended for mild to moderate hearing impairment and they amplify sound. These are over the counter yet of high quality but not for everyone. With that said, with the Bose logo on them, I have gotten asked about them since Bose makes great sound products. Setup, after getting everything out of the box there are options on how to set them up. First you can use the manual that is included and It shows everything you need, from safety, setup, how to wear, app controls care and maintenance as well. There is also support on their website and it includes videos, unfortunately the video on how to measure your ear is not fully shown since it stops before ending. So look for the video that shows how to measure your ear to determine to correct size receiver wire Lexie B1and B2, this other video is complete. Lastly if you download the app, it walks you step by step on how to set them up. It has a few things that are convenient such as it comes with different dome sizes and each ear might have a different size so keep that in mind and measure each side. Also the color coded sides, blue is left and red is right so I do not have problems putting them on. As for the volume, It is easy to increase and decrease world volume from the aid. Furthermore in the Lexie application this can be done as well as increasing the treble and bass. Also directionality is great because it can amplify everything or just the front; this last one is for better focus to have a better conversation when surrounded by noise. Also in the app volume can be adjusted on each ear since one ear might need more volume than the other. Comfort, they are comfortable to wear all day, it just takes time to adjust and get used to them, I really like how well designed these are because these are smaller, thinner and just well-hidden around my ears. The aids come with batteries and they are easy to change and best of all, the aid will let you know “low Battery” so time to exchange, if you do not want to change batteries then consider the Lexie B2 since the set is rechargeable. The very nice case that these aids come with looks great and there is plenty of space for them. I would like for them to have an off switch even if it’s from the app, to turn them on, I would press volume up. I would prefer that instead of opening the battery compartment every night. Overall, I like that they are easy to use even if I didn’t use my smart phone a lot. I also like that if I need help, Lexie Experts are available to assist. Lastly they are FSA/ HAS and HRA eligible.

Likes: Decent sound. The most important thing is sound quality. Overall these are good. Definitely have to adjust them to get the best sound. Can be extremely sensitive. It took me a while to find that perfect sound. Clearly your surrounding environment makes a huge difference. The App makes adjustments pretty easy. I like the carry case. Well made and designed. It is packaged well and neatly. Dislikes: To me this is not properly advertised. These are NOT Bluetooth in the way that most think. The Lexie App is the ONLY thing that works via Bluetooth. You CANNOT stream music, radio, and more importantly, hearing Apps. I have several hearing Apps that were recommended by my audiologist. I cannot use any of them because these hearing aids will not connect to your phone. I have serious tinnitus and require masking Apps to combat the noise. Using these I cannot use any of them. The other thing I do not like is there is no on/off switch. The only way to turn them off is by opening the battery compartment. For people with poor fine motor skills or large fingers, that does not make it easy to power them on and off. At this price point, that makes no sense to me. A simple power button is needed. So if you take them out and forget to open the battery compartments, they will stay on and kill the batteries. Lastly, these are NOT for very large ears. I’m 6’2” and these are a very tight fit. These are not adjustable at all in terms of size. Instead of sitting behind my ears and being near invisible, these pull down on my ears and can be easily seen. If I pull them behind my ear to be near invisible, they pop out of my ear canals. Bottom Line: If you need hearing aids, do your homework. For basic hearing needs, these are fine. But at this price point, I think rechargeable batteries, a power button, and Bluetooth Streaming Capability should be present. I feel like I’m paying for the BOSE name more than anything. In the end, I just can’t recommend these. I really wanted to love these. I was mostly disappointed.

I have been anxious to try these over-the-counter (OTC) hearing aids ever since Bose first announced they were working on them a couple years ago. I have used hearing aids fitted by an audiologist for eleven years now, and my experience with them (two different brands) have been somewhat less than what I had hoped for. Bose decided to sell their technology rather than bring to market the hearing aids themselves, hence the “Lexie B1, Powered by Bose”. I find it interesting that the body of the hearing aids and the carrying case all are branded “Bose” rather than “Lexie”. They are marketed for users with “mild to moderate” hearing loss, and my hearing loss is defined as moderate, but is probably toward the end of the moderate scale away from mild. This gave me some doubts as to whether or not they would be powerful enough for me, but I wanted the opportunity to experience the ability to try to tailor them to my liking on my own without having to make multiple trips back to the audiologist for programming tweaks. The Lexie B1 is designed as a “receiver-in-canal” (RIC) hearing aid which is one of the most popular, if not the most popular design of hearing aid today. “Receiver” is kind of a confusing name for what is essentially a “speaker” and is the part where the amplified sound comes out of. The main body of the hearing aid rests behind your ear and contains the microphone(s), battery compartment, amplifier and sound processing circuitry, and the button that controls the volume. The receiver is covered with a soft rubber “dome” that holds the receiver in your ear canal and is connected to the body of the hearing aid by a thin wire that lies flat against your skin. The Lexie B1 mimics the style of many “prescription” hearing aids that you buy from an audiologist. But like any electronic device there are differences in design and features due both to designer choice and the price point that the device is manufactured to be sold at. My hearing aids (a top-of-the-line model) from an audiologist were just over five times the MSRP price of the Lexie B1 OTC hearing aids, so is it fair to make a direct comparison? Absolutely not. But, it is inevitable that I do so if only to point out what Lexie got right and what a user might be shortchanging themselves on by going the OTC route. The User Manual that comes with the Lexie B1, Powered by Bose is very well done, especially the part that explains hearing loss, what to expect from using hearing aids, when to see a medical professional, how to fit and set up the devices, and all of the usual warnings and precautions. That being said, this style of hearing aid and the care and maintenance that goes along with it, is not really a device that you gift to your 80-year-old parent or grandparent and leave them to their own devices. There is a certain amount of manual dexterity and visual acuity required to use this product properly. I’m going to be upfront and admit that the amplification of the B1 is not enough for me to utilize them as a viable alternative to my prescription hearing aids, especially out in public. Maybe if I were using them in a quiet setting and watching TV or having a conversation with one other person they would be sufficient, but they just don’t have enough amplification for my individual needs. The nice thing is that Lexie gives you a 45-day money-back trial period just like the prescription aids do, so you really have nothing to lose in trying them. Some observations and inevitable comparisons - I was hoping for a tone control with more adjustability, kind of like a graphic equalizer with the ability to make a lot of different adjustments over the frequency scale rather than just a slider control that simply varies between bass and treble. Besides the “world volume” control, there is a balance control in case you need one side louder than the other. Volume is also adjustable via the buttons on the hearing aid bodies and the control on either aid will adjust the volume in both units. In addition to these adjustments, there is also a directionality setting so you can choose to have the microphones concentrate on sounds in front of you rather than all around you such as when trying to have a conversation in a noisy place. There are what Lexie calls “Environment Settings” which are a way of saving volume, tone, balance, and directionality settings as a group, custom-tailored to specific circumstances such as noisy indoor, outdoors, music, etc. This allows you to easily change a variety of settings with the push of one “button” on the phone app. Prescription aids also have these “programs” that your audiologist can create and some aids allow you to change these via the buttons on the hearing aids so that you don’t have to do it with the phone - the B1 requires you to access the phone app to make any change other than simple volume control. The wires that connect the body of the hearing aid to the receiver are much stiffer and more resistant to having their shape reformed than what I am used to. This seemed to make it harder for me to get the receivers inserted into my ear canals. Maybe this would get easier with more experience with this product. In the user manual, Lexie states that the “Expected Service Life of Product and Components” is two years, and the B1 comes with a one year warranty. Prescription aids commonly come with two or three year warranties and my eleven-year-old hearing aids still work - but with advancements in technology, five years is probably a more realistic life expectancy for prescription devices. I’m giving the Lexie B1 a rating of four stars because the design is better than a number of other OTC hearing aids I have seen in the marketplace, so it deserves better than an average (three star) rating. I’d like to give it five stars but can’t because of the rudimentary adjustability of its frequency response curve - I think if you’re going to make a product that offers user adjustability, you should allow it to offer true customization to the user’s needs. For those people that are reluctant to use a hearing aid because of the social stigma that is still attached to hearing aids, this design is so unobtrusive that when I got my first pair of aids, no one at work noticed them until I started telling people seven months later. I kid you not when I say people just do not notice these hearing aids, so put your concerns aside and quit cheating yourself by continuing to live with a major part of your live being compromised. An OTC hearing aid is a good jumping off point for those consumers still debating if they are ready to make a positive change in their lives.

The Lexie B1 hearing aid is an over-the-counter (OTC) hearing aid solution for those people with perceived mild to moderate hearing loss. I fortunately (unfortunately I guess) fit into that group as I have mild hearing range loss in my right ear coupled with tinnitus. I have been living with loss of higher frequency sensitivity in my right ear for the better part of the last 15 years. I have seen an ENT and gotten testing done by audiologists to confirm my specific hearing deficit. Unfortunately, my hearing loss was mild enough that I would not be eligible for any assistive devices covered by insurance. My hearing loss affects me during conversations - especially if I am driving since its my right ear that is affected - and watching TV with other external noises present. I went through the procedure for setting up the Lexie B1’s starting with downloading their app. I was assisted by my girlfriend during the setup process, since she had prior experience with hearing aids as a home health nurse. I could have done it on my own, but having another person there to help with the ear/wire sizing was very useful. The B1’s come with the #2 (per the fitting guide) size wire, and multiple sized eartips (small/medium/large in open and closed style). I actually landed right in between #1 and #2 for wire sizing, so The #2 size works for now. You have to go to Lexie’s website to order different wire sizes, and any additional replacement parts. The guide recommends replacing the wires yearly and replacing the wax guards and eartips every 3 months. There are no extras included with the hearing aids, so plan to order these ahead of time. The package also includes batteries – size p312 QTY of 8. Battery life is stated to be around 4 days at 14hrs of wear time each day. I got about 5 days, but I wasn’t wearing them for 14 hours – closer to 5. Unfortunately, I forgot to open the battery door (which powers the aids off) overnight 2 times, which drained the battery significantly – lesson learned. As far as use and comfort goes the B1’s were easy to live with. I wear glasses (fairly thin framed) so the body of the hearing aid rested between my frame and ear. The first day that I wore the hearing aids I lasted about 2-3 hours before my ear started itching like crazy, and I needed to take a break. Over the course of a week I was able to extend my wearing time to 6-7 hours without much fuss. The only thing I am still trying to get used to is the fatigue from hearing the pumped up sound – I have been used to diminished hearing for so long that hearing the world at proper sound levels is taxing. I don’t suspect it will be a problem long term, but it is something I am still adjusting to. Each hearing aid body has a single button for volume +/-, which bumps the world volume up/down by 5 for each press. I didn’t notice anywhere that I could adjust the increase/decrease amount – it would be nice to set the button to adjust by 2 or whatever for a more granular tuning. Within the app I set up my custom hearing modes to tailor the B1’s to my needs. I played around with the directional settings, volumes, and bass/treble. It honestly took some time to figure it out because not every situation is identical. The app allows you to save 10 custom modes. I went through and made modes with different combinations of bass/treble and directionality, and then I toggled through them to see what worked best for me. I found that adding treble really helped with conversations, while adding base made for a less fatiguing listening mode for regular listening purposes. I mostly used the ‘Everywhere’ directionality setting, but for conversation with my GF at a noisy restaurant I switched it to ‘Forward’. I did find improvement in my ability to hear conversations and TV volume. Conversations in the car saw the most improvement especially when talking to my kids in the backseat. Walking outside I also picked up on noises that I was apparently missing out on – birds in the trees being the biggest one (higher frequencies being my deficit). I also found a side benefit - I noticed a reduction in how loud I perceived the tinnitus in my right ear. Very quiet spaces are a chore with the ringing and sometimes just a little extra ambient noise is enough for me to drop focus of it. The bumped up sound from the hearing aid provided enough lift for the environmental noise to help drown it out. Some things to note for me: since my deficit is localized to my right ear it would be nice to see a single ear version offered. I know I am not the only one out there with hearing loss in just one ear. Hopefully if these gain enough traction that could be something available further down the road. If you are setting these up for use with just one ear you can do that, but I had to power both left and right devices the first time I connected them to my phone. After that I was able to connect with just my right ear powered. Overall, I found the Lexie B1’s to be pretty useful for my needs. I feel like I fit the profile for the type of person that would need something like this because I can’t easily get hearing aids through insurance. I found them comfortable enough, and easy to setup and configure. The carrying case is nice, and the devices are barely noticeable on your head when in use (I was self-conscious of this to start).

I was on the lookout for a new hearing aid solution that would meet my needs. The Lexie B1 Powered by Bose Self-fitting OTC Hearing Aids caught my attention, and I was excited to give them a try. I have to say, I have been thoroughly impressed with the product and its features. The self-fitting process was incredibly easy and straightforward. The package comes with multiple hearing aid dome sizes and an ear measuring tool, making it simple to ensure a proper fit. I was also pleasantly surprised by how discreet and comfortable the hearing aids are to wear. The lightweight and behind-the-ear design make them almost invisible to others, and I can wear them all day without any discomfort. One of the standout features of the Lexie B1 hearing aids is the Lexie app, available for free on the App Store or Google Play. The app has proven to be an exceptional tool for customizing the hearing aids to my personal preferences. I can adjust the World Volume to turn up the sounds around me, so I can hear better, with quiet sounds being amplified more than loud sounds for a more comfortable listening experience. I can also adjust the treble and bass settings to make voices and sounds more natural. The app allows me to store my preferred settings for different environments, such as my favorite restaurant or popular walking trails. Another feature I particularly like about the Lexie B1 hearing aids is the ability to focus on sound coming from the front or everywhere. This feature has made conversations, especially in noisy environments, so much easier. The Lexie app also lets me store my preferred settings as environment settings for different places and situations, making it quick and effortless to adjust my hearing aids when I need to. In conclusion, I highly recommend the Lexie B1 Powered by Bose Self-fitting OTC Hearing Aids. The ease of self-fitting, tunable app, and discreet design make this product an excellent solution for anyone struggling with mild to moderate hearing loss. I have been extremely satisfied with my experience with the Lexie B1 hearing aids and would recommend them to anyone looking for a high-quality, easy-to-use, and customize hearing aid solution.

Note 50-84 A little about my own hearing loss - As clinically measured I have 45-60% hearing loss ( depending on range ) in one ear as a result of scarring, repeated rupture of eardrum etc. The other ear is essentially normal. This results in a very unbalanced world that I am adjusted to but it does present a lot of minor annoyances - especially when it comes to clarity of speech ! Overall Impressions - I opened the box, installed the batteries and walked through setup in a few minutes using the app and an online setup guide. After trying a few scenarios with my television, others having a conversation and using a speakerphone I found just the right spots for indoor use. I then took a walk and tweaked them a bit more for an outside environment. They work well ! The selective directional boost and "world volume" let me balance things out to around what would have been roughly normal prior to hearing loss. In my circumstance, I still have near perfect hearing in one ear and this works effectively to balance things out. To me the most important boost is clarity of speech both from speakers and live people which these do an amazing job of without being "Too loud". Maintenance and Batteries - Standard cleaning tools and replacement wires and cups are inexpensive. Battery costs are minimal, around a dollar a month for name-brand 312 batteries. Fit and Comfort - After a few minutes these just disappear and you will likely forget you are wearing them. While I don't need these in every situation, I can wear them for 12+ hours at a time without any discomfort. I also managed to fall asleep more than once while reading - I don't recommend that. If you sleep on your side you will likely wake up with a sore spot behind your ear ! Software - I tested the application and pairing on an Iphone. It took a a few minutes to setup and was simple to use. Push the buttons and move the sliders. The layout is well labelled and intuitive. It also works correctly with scaling / zoom enabled. What I love - IP67 Water resistance ! 4-5 day real world battery life - That's less than a dollar a month on batteries ! Could be improved - SOFTWARE - Please add independant tuning controls for those of us with hearing damage in only one ear ! Phone calls - Cannot be fed directly through to the hearing aids however I am able to use an iphone as normal on my left side now.

These hearing aides are similar to other models that my mother in law tried. For brief background, my mother in law has lost her hearing over the years and has had several hearing aids over the course of of her life. She hates to wear them because they don't fit, fall out or just flat out are not comfortable. So if she does not wear them, having conversations with her without them can be hard and frustrating for everyone! Bose's hearing aides helps resolve that comfort issue. So she is now more willing to use them because of those break through factors. Setup was easy. Follow the on boarding screen and you are in. I had to do this for my mother in law because she was not that familiar with doing this. Most users can do this but she is in her 80s and she couldn't. Operating these hearing aides was pretty easy. Easy to put in the ear and position. Didn't need to change anything. It did not fall out. Software use to find tune listening conditions easy. Various set programs and also treble and bass adjustments are easy. Battery life is undetermined. These are the disposable battery model. By the time of this review I can't tell how long the disposable batteries will last. Carrying case is nice to to have. Compact and small. Glad hearing aides are over the counter now.... Folks are less apprehensive to getting them on their own and being discreet in buying them. Base on all this I would recommend these hearing aides based on this experience.

I was a bit skeptical about Over The Counter (OTC) hearing aids. I had learned to read lips in restaurants and other noisy settings. It was things like the security system, door bell and smoke detectors that really had me worried. I love how much the Lexie B1 Hearing aids help me with hearing everything no matter where I am. It took me about three days to learn how and when to change the settings but once I got familiar with the hearing aids themself and the APP I was so much more at ease. I like that I am in control of what I hear. If I’m in an area where there is a lot of background noise I use the “front” setting so I can hear the person in front of me while softening the background noise. When I go walking I like to hear the sounds of nature so the “everywhere” directionality setting is my choice. The first day I could only wear them about 4 hours because my ear hurt where my glasses and hearing aid overlapped. The next day was the same. I wore them longer the 3rd day. Now I can wear them all day. The hearing aids themself are color coded so it’s simple to get them in the correct ear. I like that they run on batteries so I don’t need to worry about charging them when traveling or hiking. I simply put extra batteries in my backpack or purse. I have long hair and wear glasses. My glasses fall down really often on my nose and the hearing aid makes a lot of noise when I push my glasses back. That is The reason I rated these hearing aids a 4 star instead of a 5. I really do love these hearing aids but wish they were less noisy when adjusting glasses.

The Lexie B1 OTC hearing aids powered by Bose are one of the best purchases I have ever made. I could not be happier. After the regulations were approved for OTC aids I began searching for my pair. I first tried another, slightly cheaper brand, but returned them with disappointment. My friend with prescription aids visited and had me try them. I was surprised at level of quality compared to the discount brand. Then she told me to have a look at the OTC Lexie brand. I am so glad I did! First, the size is excellent. The discount ones were more than twice the size of these. So comfortable behind the ear even with glasses. Second, having the speaker in the ear is key. When you only have the hollow tubes piping sound into your canal, a lot is lost along the way. The wired tubes with the transmitter directly in your ear is the way to go. Very impressive sound. Third, the discount brand I tried, although also operated with a phone app, continually disconnected. They tried to sell me on picking up an iPhone for compatibility. Seriously ridiculous. These connected to my Samsung Galaxy S10+ without any problems. Every time I put them in my ears and open the app they re-connect. Much different than the hassle of my previous trial. Lastly, and this is simply a preference, although they sell the rechargeable model B2 as well, after having the previous rechargeable ones, I opted for the battery powered option. The battery powered aids are slightly smaller as there is no need for recharging technology. The other reason was, after having the previous rechargeable ones, the battery may go low in the middle of the evening and you have no option but to put them on the charger. I suppose the B2 could have better, quicker charging capabilities, but I love being able to pop out the old batteries and simply put in a fresh one with immediate response, not having to wait hours for a new charge. The Lexie B1 OTC are truly a fantastic set of hearing aids. It's amazing to be able to hear in a crowded atmosphere again. Even when someone is talking from across the room of 20 others. I 100% recommend these.

I have had these for about two months. I bought these as a second pair as my old ones were wearing out. I am very pleased with the fit and how they work. It took some getting use to the fact that I had to self adjust, but the helpline helped my with my questions. They fit perfect out of the box, no adjustment needed. The wires are a little tight, but that may be the way they are packed. Once I have them on, I cannot even tell I am wearing them, as they are so comfortable. For mild to moderate hearing loss they work great. I had tried other over the counter hearing aids, but was not satisfied with the sound quality.

I haven't had a chance yet to customize the sound settings for me, but so far they are very satisfactory for the price. I like the Bose sound.

This product met my expectations at offsetting my hearing loss. Volume control is easy and they fit comfortably behind my ears.

My stepfather loved his Christmas gift it feel good to see him not struggle to hear

Got these for my wife after she lost one of her very expensive prescription hearing aids. The Lexie hearing aids work great. They fit her comfortably right out of the box. The Lexie app links to the Lexie hearing aids much more reliably over a wider range than the prescription app and hearing aids did. The app is very easy to use. Delivery was prompt via UPS. Overall we're very pleased with the Lexie B1s.

My second pair of hearing aides. They aee much better than my last pair, easy to set up and fine tune with the app. I now have turned my TV volume down from 51 to 23. Further I’m reminding my wife not to talk so loud she said I’m not talking as loud as i use too. What a improvement in my day to day activities. Money well spent

Great product for the money. It does a pretty good job in most situations. Sometimes it has a tough time singling out voices in noisy environment, but for the money, it does good enough to be considered a good buy. Certainly a great first hearing aid, and less expensive than most in its class.

Everything is great.. but I'd like to see a bit more sound quality on mid and higher. This device is much better than prescription ones that created static noises and squeaks. Well engineered product and like I said they could have focused on merging with headphones technology line.

These are great. I loved how i could customize profiles and switch from full sound to just sound in front of me when background noise was too much. Apparently they taste good 2too because the dog ate them so now i am saving for replacement.