I bought these Lexie B2 a month ago. They were described as refurbished but that just meant a new model had come out and these were new as you can't buy used hearing devices. They are life changing. For the money I can't imagine a better deal on a wonderful set of OTC hearing Aids. I can hear birds again. I can hear my car blinker. Best of all I can hear my new granddaughter.I can talk on the phone without taking it out of my pocket. My phone has never been more clear. Trust me. Get them before they are sold out. You will never regret it.

Problems with left hearing aid on original set. Customer service was super responsive and led me through process. New set received very quickly.

Aweful, these are noise amplifiers,app on phone doesn't work properly and they say you can return them if dissatisfied....you can't.