
Rating 4.4 out of 5 stars with 435 reviews
4.4- Quiet (45)
- Door-in-door (38)
- Counter depth (32)
- Space (23)
- Design (21)
- Poor customer service (10)
- Compressor (9)
- Expensive (4)
- Price (4)
- Instaview (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Good overall
We’ve had this LG fridge for about two months and we like the space in it and how it keeps everything cold. The freezer could have a bit more space but overall love it. Reason we gave it 4 stars was because the InstaView door latch sometimes doesn’t click and the door will not close. When that happens we have to gently hold the door shut and will latch on. We’ve contacted LG and now just waiting for a technician to contact us so they can come out and fix the issue. We’ve been waiting a few weeks now and due to the pandemic it might be a while. Overall we would recommend this LG InstaView fridge to family & friends.
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by Djgoofy
- Rated 5 out of 5 stars
Great Refrigerator
We needed a new refrigerator for the condo we were moving into and it had to be counter depth. Best Buy is my go-to for open box items and they did not disappoint. Got this for almost half the original price just for some minor (to me) cosmetic damage. Best Buy delivered it on time and the install went well. The refrigerator works great and we are loving the door in door feature and a lot of the features as well. There is ample room for what we need.
Posted by VinL
- Rated 5 out of 5 stars
So far our best refrigerator ever!
Really debated on the "knock knock" feature - everyone told me I'd get tired of it. NOT! It's fun, and it looks awesome on the front of the refrigerator. We put milk, iced tea and soda mostly in the front door, and it's nice not to have to open the whole refrigerator to retrieve those items. So far it's working great, and we are very pleased. We bought the "counter depth" which does decrease the drawer space, but there are only two of us, so it's plenty of room. And as far as the freezer, it has enough room also. The "counter depth" is also nice for us as we have a very small kitchen, and the refrigerator takes up less room than the larger one we had.
Posted by ladybug
- Rated 5 out of 5 stars
Awesome for couples or a small family
Even though I only had it a short time - I just ABSOLUTELY love this fridge!!! From the glass door that you can tap on to see what is inside to the separate ice and water dispensers - it is just absolutely perfect for me and my husband. The fact that it is counter-sunk (meaning that it is not as deep as some of the full sized fridges) is perfect for me as I'm not very tall and have short arms - I can reach everything in this fridge. I also feel nothing will be 'lost' in the back of the fridge the way the shelves are set up. The deep drawers in the the freezer are great for organizing your frozen foods. Like I said in my summary, this is a great fridge for a couple or a small family. It has just enough room for the amount of food we purchase and keep on hand. If you have a large family or tend to buy a lot of food then you might want to go with the full-sized of this style of fridge. The side panel (for choosing ice or the temp of the fridge) is very easy to operate and see as it lights up at a touch. When you tap on the glass door it lights up to show you what is in the one side and is great for storing drinks like tea and soda or what ever you reach for on a regular basis. I put my lunch for work in it so it is easy to grab the next morning. The door with the ice and water panel has a few shelves for condiments, but they are too wide so some things like pickle jar or large jars of jelly wouldn't fit. This is not a problem for me. If you purchase this fridge, keep in mind that you will have to plug it in and let the temperature get cold before you run water through the dispenser. Otherwise, it pretty much is a plug-in and start using once you have it delivered. I added a couple of picture before we got it home as you can see they pack it well. I did get the black stainless even though in the one picture it looks like regular stainless. I like the black stainless as it matches better in my kitchens and seems easier to keep clean (just wipe with damp cloth). I think if you purchase this fridge you will be very happy with it.
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by Kyrialei
- Rated 5 out of 5 stars
We love this refrigerator!
Counter-depth refrigerator looks fantastic in our new kitchen. Love the beverage door that opens separate from main door at the push of a button. We were surprised at how much we appreciate the width of the upper half of the refrigerator despite the smaller depth. We can easily view all of the contents and if necessary, can place a cookie sheet onto a shelf because of the ability to open both doors at once. The bottom drawer freezer is fantastic. So happy!
Posted by mawrn