Customer Ratings & Reviews

Replaced a 20 year old Jenn Air that probably cost twice as much. We almost went Bosch but the racks felt like dragging metal on concrete and we loved the ball bearing racks on the LG. I've been using this dishwasher nightly for 2 weeks and am ready to review. TL;Dr - It's fantastic! We use equate brand liquid dishwasher detergent and dry aid. So no frills. I run auto > steam > dry boost > night dry options. Wash quality: Dishes come out spotless and most importantly, bone DRY. EVEN TUPPERWARE. This has never been possible before with our Jenn Air. Bonus: The 3rd rack is useful for big knives, small lids, and some other utensils. Size: This thing is huge!! But it sticks out less than 1/2 and inch from the counter. The metal prongs are extremely sturdy and easily folded to make room for other size dishes. I like the LG's more standardized layout vs the Bosch 800 which felt like pure chaos. Finish: We love the non finger print stainless. For those concerned it looks JUST LIKE STAINLESS and not a cheap sticker. Matches our unbranded Samsung fridge and Jenn Air appliances 100%. Lighting: We love the interior lights. It's a little extra touch. Noise: Sound? What sound. This baby is so quiet I can't even hear it while standing in the same room. Drying: The night dry option with the fan that blows moisture out of the interior throughout the night is GENIUS for people who aren't there to immediately put away clean dishes. Summary:For the price I think this is the Bentley of dishwashers and I'm very happy with our purchase. It's also easy to install yourself. You only need a new dishwasher water line. Everything else is in the box.

Cleans decent and is very quiet. Drying could be better especially at this price point of a dishwasher. I have found that you need to hit the dry boost button twice to put it in high mode. It has a night dry which runs a fan periodically at night too. I love that all of the tines fold down on the first two racks and some fold down on the 3rd rack as well. There is no spray bar for the 3rd rack so keep that in mind when loading it. Everything loaded into the 3rd rack has to be almost completely clean beforehand or you will be washing them again. First 2 racks clean fine. Love the height adjustments on the racks. I have included a picture to help you visualize the room available for washing. As you can see it will fit normal sizes dinner plates with an oversize slushi machine container and still fit the tumblers on the second rack. It also has a built-in light which i didn't realize how nice that is until i got this dishwasher. Overall its a nice dishwasher, i got it on sale display model for 450 and would definitely buy again at that price point. However if you're looking to spend 1000+ which is what it normally costs i would look to a newer model that pops the door open to help drying, and perhaps cleans a bit better instead of this one.

I replaced my 15-year-old Whirlpool, which was a total workhorse but had started shorting out. After a lot of research, I initially went with a Bosch 500. It was whisper-quiet, but I couldn’t stand the lower rack design and had alignment issues with the middle rack’s back nozzle. Since we were still within the Best Buy 15-day return window, we swapped it out for this 42dB LG, even though I was a bit hesitant due to LG’s reputation for reliability issues. PROS: Rack Design: Absolutely love it. Super customizable and user-friendly! Interior Lights: Game changer. Makes loading and unloading so much easier. Buttons: Intuitive, simple, great options! App: Easy to use CONS: Noise Levels: This was the biggest disappointment. Despite being rated at 42dB, the LG pumps water out multiple times during a single cycle! And it’s LOUD! Poor Sound Insulation: The fill line is positioned right at the front of the unit, so you hear everything. The kick plate does almost nothing to buffer sound, and the bottom of the unit is essentially open, allowing even more noise to escape. Inconsistent Cleaning: We rinse dishes thoroughly before loading, yet sometimes food residue still remains. We've had to stick to the Normal cycle, since the Heavy cycle seems to have 6–9 separate fill/drain cycles, which gets super annoying and LOUD. Drying: Dishes still come out with water on top of coffee mugs and on plastics. Need to test with longer dry functions. Summary: When it’s in a washing phase, it is quiet, but the frequent draining and filling really kill the peace you'd expect from a 42dB machine.

This replaced a 2017 Samsung model which was leaving crud on the plates and glasses. Very happy so far. Keeping the filter clean is key to top performance and this one is very easy to access. Runs very quiet, so noise isn't a factor. Love the interior light and the top rack is great for cleaning knives, spatulas, etc. Only negative factor is not being able to put taller glasses on the top rack, but putting them on the bottom works just fine.

I read so many reviews and looked at all the dishwasher brands/models on display in stores. This model has all the features and bells/whistles available without spending $2k+ #1 interior led lighting is a big plus! #2 built-in ph app control w/Alexa & Google with having to buy a separate module #3 real steam for pre-wash/wash cycles #4 10 cycles options & programs #5 changeable ending cycle songs #6 quad lower spray arm #7 real blower hot air drying #8 The best adjustable racks I've ever seen in a dishwasher. I've had different dishwashers for over 50 yrs and this one's been the very best at cleaning, drying plus so very very quiet too! And yes, I sure did buy the 5 yr service warranty coverage too for more peace of mind.

I recently purchased the LG dishwasher with 42dba that allows for conversations to continue uninterrupted, even in close proximity to the appliance. This is a game-changer, especially for those who value a peaceful home environment. Besides its quiet charm, the cleaning capabilities of the LG dishwasher are commendable. It tackles tough stains and dried-on food with ease, leaving dishes spotless. The adjustable racks and well-thought-out interior design make loading and unloading so much easier.. if you're in the market for a quiet, high-performing dishwasher, the LG model is certainly worth considering. I am pleased with my purchase and would recommend it to those seeking a top-tier dishwasher with a focus on quiet functionality.

We got our LDPH7972S nearly two months and boy, is it fantastic! Actually, "game changer" sums it up best. Don't listen to the negative reviews - if you're like us and haven't upgraded your dishwasher in over 10 years, you will be completely awed by how AMAZING this LDPH7972S is in comparison. For starters, it is SO quiet! We never ran our old dishwasher at night, it was so loud. Not this one: we frequently run it on a delay after midnight for time of use savings on our electric bill and we never hear it running! Instead, we're greeted in the morning with sparkling dishes, cups and utensils to be put away. The LDPH7972S does an incredible job of cleaning and drying, especially compared to our old dishwasher. With Finish rinsing agent and quality dish detergent tabs, whatever we wash comes out sparkling clean. We've also found the Night Dry with Dry boost gets everything dry, with the only exception being the bottoms of upside-down coffee mugs or anything else that can collect water if not overturned and/or angled correctly. That's also vast improvement over what we were used to seeing with our old dishwasher. Another feature we like is how easy it is to lower or raise the second and third racks. I could go on about all of the great features of the LDPH7972S, such as the ThinQ app - but suffice it to say that every feature that LG describes on their website about this dishwasher are spot on and work just as described. But there are a couple of incredible features that might go unnoticed in other reviews, so we will mention them here. First, the LDPH7972S is a sleek and beautifully designed dishwasher that instantly upgraded our kitchen and forever transformed our experience with dishwashing. Second are the LED lights, both on the inside of the dishwasher as well as the external LED display that appears near the top center of the door when the machine is powered on. These latter two features are game-changers. Being able to see clearly inside the machine upon opening the door is obviously wonderful, and the exterior LED display is pure, high-tech sorcery. See our uploaded photo of the external LED: I can't stop marveling at how it magically appears without there being any hint of a display screen in the stainless-steel door. Thanks to this LED display, you’ll always know the time remaining on the selected wash cycle. It then displays “End” when done, so you’ll never have to open your dishwasher to find out if it’s really done. We love doing our dishes with the LDPH7972S and you will, too!

I don’t usually write reviews because I’m too busy wrestling raccoons off my compost bin, but I had to pause life and praise this LG dishwasher—which, I’m now convinced, is powered by some form of ancient, kitchen-based sorcery. This thing doesn’t just clean dishes. It erases sins. I put in a plate that had lasagna fossils from 2003—archaeologists had given up on it—and the LG made it sparkle like it had never known the horrors of microwave cheese. The first time I ran it, I heard a gentle hum… then saw a glow. My neighbor’s lights dimmed. I’m not saying this dishwasher siphons power from another dimension, but my Wi-Fi got faster and my back pain went away. Coincidence? I think not. The TrueSteam™ feature? Oh, it’s true all right. I opened the door mid-cycle (don’t do this) and got misted in the face—it was like being kissed by a thousand eucalyptus angels. My pores have never looked better. And the QuadWash™? Buddy, it doesn't just wash dishes. It interrogates them. Grease flees. Grime repents. It’s the Liam Neeson of dishwashers—"I will find you, and I will clean you." I once loaded it with just a spoon to test it. When I opened the door, the spoon was polished, the kitchen smelled like citrus, and somehow, it had folded my laundry. In short: 10/10. Would let this dishwasher babysit my kids.

This dishwasher is very elegant as well as efficient. I love how you can fit so many dishes inside. I especially love the top rack that is made specifically for utensils. The lights inside are a great addition as well. Dishes come out clean and dry every time. I can wash quickly in 1 hr! I highly recommend this LG dishwasher.

Nice dishwasher that cleans pretty well. Very quiet compared to our old one. It seemed to get a little louder until the filter/trap was cleaned. I dont know if that was it or just coincidental but it was quieter after. Interior light is nice. App gives you plenty of control.

First off, Pros. - Cleans really well - Easy installation(water, electrical & rear feet adj are accessible in the front. - Quiet - lit tub - The only ball bearing 2nd rack I could find ( the smoothest) - Best in industry 2nd rack height adjustment grips Cons: - Drying power below Bosch crystal dry - Small rinse aid reservoir - s

This is the quietest dispatcher I've ever owned and the dishes come out very clean. The only questionable performance area is the third tray at the very top. I love that there is a light that turns on when you open the door like a refrigerator.

I wanted to love this. I found the app completely useless other than to add missing options. They clearly ran out of space on the panel. It is super quiet. If you use the third rack at the top, it inhibits the second rack from getting its cleanest. It works well but I wish I went with a brand I prefer, like KitchenAid. No matter how much research you do, you just don't know until you're using it. Too much technology and by the way, it takes an average of 2 and 1/2 hours per load.

Honestly, yes its a bit more pricey and I’m absolutely happy that I decided to go with this dishwasher instead of one that cost less. This thing is going above and beyond my expectations. theres three racks , heated coil to dry, and even a light on the interior !!! Its wifi enabled and does a spectacular job cleaning the dishes. Best buy even confirmed delivery and installation ( figured might as well get a third party to install) and they were professional and even installed an outlet underneath the kitchen cabinet to ensure the dishwasher sits correctly in the designated spot. Whole process was painless, honestly.

What I love most about this dishwasher is how quiet it is compared to my last one. The third rack comes in handy for extra small items and utensils. I love the adjustable second rack as well as the wine glass holder. What I'm having an issue with is the adjustable drawer not fully extending out without a little bit of a tug. Will be calling about this soon. It seems like it may be off track on just the left side. Would have given 5 stars if I didn't have this minor issue. Doesn't affect wash quality at all.

The top rack comes in handy for spatulas, etc. & the inside light on this dishwasher is useful. It does a good job of cleaning the dishes & spots are not an issue if you choose the dry boost x3 cycle & use a rinse agent. It’s not as quiet while running as our previous Kitchen Aid. You can definitely hear it while it’s running, but certainly not loud either. It has a really sleek appearance & the fingerprint- proof finish is great. The handle matches my LG French door refrigerator perfectly & the dishwasher controls are nicely hidden when the door is closed. A tiny green light appears when the cycle is complete.

I had a lot of trepidation about a dishwasher purchase after reading the reviews of various across multiple retailer websites, including this very model. I read a lot of complaints about this dishwasher’s ability to thoroughly dry the dishes, the noise level, unclean dishes and error messages. I am happy to report that this far, I thoroughly disagree with the negative reviews. Noise Level: Our previous Kitchen Aid dishwasher was 14 years old, and our new LG is significantly quieter. We installed the sound buffer under the stainless toe kick, both packaged with the dishwasher. We did note that the noise level of the 1-hour wash and heavy wash cycles were slightly higher than a normal wash cycle. Drying Capability: Our old KitchenAid had incredible drying capability, and we feel the new LG is comparable; again, we’re puzzled by the negative reviews. We’re cautious to tilt dishes down to avoid water collection, and the few times a bowl or tray was left tilted up, naturally and understandably, there was water collection. We usually run the dishwasher when we head to bed, so we also don’t usually unload immediately, albeit, we have a few times and the drying capability met our expectations. Dish Cleanliness: We always rinse dishes before loading into the dishwasher and never load dishes with dried on food, and thus far, no issues with unclean dishes. We’ve even tested it with a very light rinse with some visible food residue, and still, the dishes were clean once the cycle was complete. Error Codes: We’re a little over 30-days in with no error codes to date. Other Features We Like: The dishwasher is connected to wifi, so we receive notifications on our phone when the cycle is complete, and to remind us to add JetDry if running low. In the app, we can even change the end cycle tune :) We also LOVE the top rack for low profile items like knives, utensils or container lids. Overall, we’re very pleased with our purchase. For reference, we’ve had our new LG for just over a month. We purchased the Geek Squad protection in the event that we needed it, which had better feedback than competitor appliance retailers’ customer service.

Great dishwasher. Cleans the dish’s well and has a light in the inside for when you are loading it.

This dishwasher is as advertised!! So quite that one can stand directly next to it and cannot tell if it is running or not. Dishes always come out clean and dry, with the dry boost option it makes the dishwasher money well worth spent...definitely recommend to family and friends.

Wasn’t sure what we were looking for went to two other stores first they all had us waiting 2 to 3 weeks. Not sure even what to buy got here had so many people helping us out even the manager came which was not the first time in the last couple months. After a few choices decided on this one and couldn’t be happier so quite (much quieter than my Bosh) and the dishes come out unbelievably clean.