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SeanH Posted
The fridge itself is fantastic and has more capacity than I expected for a counter depth size. I love the amount of storage on the shelves behind the doors and shelves are easy to move around. Interior temps stay consistent and no issues with the performance of the fridge/freezer. The issue is with the water maker and ice dispenser. Upon delivery everything seemed fine, thought the ice bucket did take 3-4 days to fill up which seems a bit slow to me. Recently the water dispenser has come down to a trickle and ice production is even slower. I have a service request submitted. I SHOULD NOT NEED NEED SERVICE ON A 1.5 MONTH OLD FRIDGE
Posted
Hi there, SeanH. Thank you for sharing your experience with us. We understand that your LG Smart Refrigerator (LF26C8210S) is experiencing issues with the water and ice dispenser. Your feedback is important, and we'd like to assist you further.
Regarding the slow water flow and ice production, you might want to check if the water filter needs to be replaced or if there's a kink in the water line behind the refrigerator. Sometimes, these simple checks can resolve the issue.
https://www.bestbuy.com/site/lg-counter-depth-max-25-5-cu-ft-4-door-french-door-smart-refrigerator-with-full-convert-drawer-printproof-stainless-steel/6573583.p?skuId=6573583
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions and discuss your service request. We appreciate your patience. —Renzo
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DennisD Posted
I wouldn't know if I like the refrigerator or not. We may have ordered it on 5/12, but it's not available until mid-June and to be delivered on 6/24. And we've already received a bill for the first payment!
Posted
Hello there, Dennis. We understand how concerning it can be to wait for a new appliance, especially when billing has already begun. Delays in availability can happen due to various factors, but we’d love to look into this for you and help ensure everything is on track for delivery. One step you might take is checking with the retailer or delivery service to confirm the estimated arrival and discuss any concerns about the payment schedule. You may contact Best Buy's Customer service 1 (888) 237-8289. Also, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist further. We appreciate your patience. —Avril <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
BethG Posted
This is really a review of Best Buy, which has been less than stellar. I ordered this model fridge, in part, because I was assured it was in the warehouse and would be delivered within a week. Then a couple of days later, I was informed that it would arrive in 5-6 weeks minimum. Still hasn't arrived. So I have no idea if this is a decent fridge or not.
Posted
Hi, Beth. Thank you for sharing your feedback. We understand your concern about experiencing delays with your LG Refrigerator (LF26C8210S) model delivery, especially after being told one timeline, only to face unexpected delays. We strive to provide high-quality products and ensure a smooth experience.
We recommend contacting Best Buy customer service at 888-237-8289 to get an updated delivery status or potentially escalate the issue. In the meantime, if you have any questions about the refrigerator’s features, setup, or performance once it arrives, we’re happy to assist you with that.
Please feel free to send us a private message on social media @LGUSSupport if there’s anything we can do to help.
We appreciate your patience, and we’re here to support you. ^Juvy
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