Customer Ratings & Reviews

[Employee of bestbuy] I absolutely love this washer! It looks sleek and modern in my laundry space, and it’s incredibly quiet—even during the spin cycle. The capacity is perfect for handling large loads, and my clothes come out fresh and clean every time. The control panel is simple to use and offers plenty of cycle options. Definitely a worthwhile upgrade. Highly recommend to anyone looking for a high-performing washer that doesn’t compromise on style!

Love the new washer. Easy and straightforward to use, simple programs, easy to change temperature. Runs very quietly AND most importantly, Clean clothes. Amazing large capacity. Helpful App.

Had machine for about two months, couldn’t be happier. At first I was concerned as I had read reviews that the machine created high pitched sounds. I have not heard any such sound coming from mine. We went with this machine because of many conveniences e.g. detergent and softener dispensers that hold 15-20 loads worth of liquid. An in tub faucet, great for pre-treating. And the App is great, it gives you useful data on machine performance and tells you when load is done, how much detergent remains, when to run a tub cleaning cycle +++

I have had several washers over the years and this one performs very well. It outperforms my Speed Queen 5000. I would recommend this product.

Definitely recommend! Quiet, efficient, large capacity washer! LG has some of the best washers hands down. Also like the app experience!

I will say I was a little nervous about getting a new washing machine but this one has been great. Washing good, not too loud. I had a front loader before so I enjoy the top loader! No bending down! But I did have an error when I tried to wash pillows with quick wash. It didn’t spin correctly at the end and they were still soaked so I rewashed them with the normal wash and it had no problems It does get lots of fingerprints on the area where you are selecting the wash cycle and also the lid but looks awesome when it’s all wiped down.

Love my new washing machine! It has so many washing options and is quiet and very classy looking!

LG’s AI washers bring meaningful value—quiet operation, big capacity, smart detergent dosing, and solid cleaning performance

Beautiful machine and very efficient! We switched from a front loader and are very happy with the change so far! This machine holds a lot of clothes, was very pleasantly surprised at how many clothes I could fit in one load! Definitely a time saver.

This new LG Machine replaced my prior LG machine that I had for over 20 years doing laundry for a family of 7. Now this new machine is a great replacement and I would not have bought a different brand. LG delivers what a household needs. Dependable, wonderful features and easy to use. Might cost more than other brands but trust me it’s worth every penny especially when he lasts. I don’t think I had my other LG machine serviced in 20 years maybe once. Love LG.

I am very pleased with this washer. Glad I exhanged the other washer I bought it was too high and hard to reach small items. Very quiet and it sure does wring out the water so there will be less time in the dryer. Very efficient. Wish it would have had the cup rinse feature but it’s find. Performance outstanding!!

I purchased this set a month ago and I am extremely happy. They work well and are esthetically pleasing to the eye.

I love the fact I can put a large load of laundry in this washing machine. Helps a lot on time I spend doing laundry. Big comforters no problem. However if your on the short side you might have to tippy toe to get the bottom stuff. I’m short but this isn’t a big deal to me. Haven’t tried every single feature yet. I don’t regret my purchase at all. My set is matte black and look stunning. The see through lid is also very cool with the soft close lid.

Excellent washer with a solid build! I bought this washer (and the matching dryer) to replace my 20 year old Maytag legacy series. I'm extremely pleased with the washer (and dryer). Not having a agitator taking up space is great! I'm able to wash bedding with no issues whatsoever. You really do get the full 5.5 sqft of room in this washer. It handles large loads without issue and clothes come out clean! I also really like all the wash options available on the washer. Additionally, you can get more wash options through the app. If you're not a app person, no worries as this washer comes ready to use with or without the app. The chime options are really nice too! I like how LG's appliances sing to you when your laundry is done. 10/10 highly recommend!

We love our new washer! It’s quiet and cleans the clothes well. It’s also large enough for lots of bedding.

This washer does just what it’s supposed to do. Clothes are clean just on the first wash. Looks great and is compact for my needs. The black matte color matches well with my other appliances. You can hardly tell it’s on, with the exception of the notification that it’s ended its wash. Love LG products.

It’s the best of the best I've never been so pleased with this excellent product

I didn’t want a washer that all the bells and whistles that I would probably never use and this one fit the bill. It’s large so I can wash comforters with no problem. This is the first time I had an impeller and I’m surprised how well it cleans my clothes This is the 2nd time I use it and I’m happy with it so far. The downside is it does leave fingerprints on the glass parts.

Beautiful washer. Super easy to use, there is a slot for soap and softener along with bleach in the front. The machine keeps track of how much is left and tells you whenever you need to fill it. My water bill dropped almost 30$ a month after i had this installed which is insane to me. Clothes come out just barely damp. All in all ive had no issues and im thoroughly impressed.

So far so good. I’d rather write a review in a year when the machine has actually been through some use. But I will never go back to a front load washer, this things washes huge loads adequately