Customer Ratings & Reviews

I purchased this TV for my bedroom and it fits my stand that matches my bedroom furniture very well. The picture was fuzzy at first but then it become excellent. The sound is also excellent and has plenty of volume. But ive had some frustration with this TV. The fast talking Voice Guidance was driving me crazy. I finally found an LG post online that told me to press and hold the mute button on the remote. Sinc we I couldnt turn VG off, I tried it and found the speed control. There is Very Fast, Fast, Medium, Slow and Very Slow. I chose slow. I had to download ThinQ app to my Lenovo tablet which uses 2.4G WiFi as my 5G phone couldnt match the code numbers with the TV. Once set up I could use voice control but the TV says it hasnt been done. The TV worked well on a flat indoor antenna bringing in over 60 channels so it says. But either I goofed up or the set did and the set went totally internet and seemed to set LG Channels or Pluto TV as a default. So when I select Live TV, instead I get LG Channels and mostly Pluto TV. So right now I cannot tune in to my local on air broadcast channels, only internet channels. Ive also had problems downloading some apps to the TV including Hatch News. The TV requires a sign in to my LG account but theres been some problems with it accepting my password although I've reset it several times. Its almost as if the TV is turning off certain things like my local channels for example. Or it could be that I've turned on something undesirable in the settings menu. Sometimed when I hit settings on the Magic remote, it will show a different settings menu but not always. The TV says use the mic on Magic remote but I dont find one there but rather on the ThinQ app. I havr downloaded and printed out a 28 page manual which I hope will help me. I hope something helps me! I was really enjoying my new TV but now not as much as I was. There needs to be a better way to switch between broadcast and internet TV and the TV needs not to have such a mind of its own. Let me have control. Youtube dies work well on this TV and has clear picture and sound.

I love it! It came in 2 days, decent size, a perfect first tv. The only reason why I put 4 stars is because of the price being high when it’s not particularly out of the world.

The LG TV is by far the best quality for picture and sound! This is my third LG TV in my house.

Perfect 50 tv good deal love it LG ! I can apply Best Buy credit card anytime !

Works nice picture color seem bright and vibrant!!

Awesome TV!! No issues at all! It has everything you need!!

Awesome price & excellent customer service! (LG)

Better definition. Can be read from farther away. Love it

Very good quality and colors it fits in my room and wasn’t heavy to hang it

Online ordering was easy and efficient. Paid extra for the tv setup and adjustments, was well worth it since it was lifted and mounted. The Geek Squad even programmed my cable providers new remote too along with the new tv remote. Excellent service!

Everything was great the shipping was right on time,the purchase was easy and the price was great

Great tv! Nice vivid picture. Easy to set up, mount and operate!

It's a great tv for my bedroom. The TV speakers are just ok I bought an LG sound bar for mine.

LG 55” TV Warranty Issue only after 3 months. LG Customer service is terrible. It took them 2 months to resolve the issue. If you’re going to buy an LG TV insist on the Best Buy membership warranty coverage. Terrible Terrible customer service based in the Philippines.

The box and Tv screen appeared to be fine but after turning it on it already had multiple cracks :(

Good TV wish it had an aux port though or at least the red yellow and green port so that I could hook up speakers cuz it does say that it has a speaker output in the settings or something similar to that but I don't have things to use it so I just use the Bluetooth setting but other than that it's pretty good TV.

Overall, the UA77 is an excellent budget 4K UHD TV, and I highly recommend it. That said, please read my notes under the "Cons:"... There are a couple things to consider. Pros: Great picture, bright enough to watch when the sun is behind me, and big enough to be comfortable watching a movie from across the room. While I am quite pleased with my purchase and plan to enjoy it for a while, it does have a few cons... LG Channels has an excellent selection of movie and TV channels with commercials to choose from. Cons: The WebOS implementation on this model is slow as Christmas. I have a 6 or 7 year old LG UHD TV, and WebOS is fast and responsive on it. Now, I can't say whether it's slow hardware or if the software has become slow and bloated, but it does have lots of new features. It just takes a long time to get to them. I highly recommend using an external device (Roku, Chromecast, GoogleTV, FireTV, etc...) to watch any streaming services. Because, you will get frustrated with how long the UA77 takes to load. The slow response time for WebOS has been mentioned in other reviews, and I did take that into consideration. Though for me, I already have a Roku Streambar that I planned to use with it, so I was (and still am) not bothered by the slow response times. But I do recommend you take this into consideration before purchasing. It is serviceable, streams well, and does have a LAN connection without relying entirely on wifi. You may just have to be patient while navigating to your streaming services of choice.

Excellent TV for my purposes. I was downsizing my living situation and my old 70" TV was too large and hard to manage on my own. This one is a perfect size, was lightweight and easy to set up, and gives a great picture. Sound was improved by adding a sound bar and system.

My previous TV was an ONN, and I wasn’t satisfied with it. But this one is excellent. The picture quality is perfect, the colors look natural, and the contrast is great. I can also download more apps, and since it runs on webOS, I can easily browse other websites and search for anything I want. I’m very satisfied with my purchase from Best Buy. I bought it online and picked it up in-store, where the staff was kind and helpful and had my TV ready quickly.

Best Buy had a competitive price for this TV, which I had reviewed and searched for. Ordered it from BB online which was quick and easy. The unit delivered in 4 days. Installed it and it works fine. Easy setup, with sharp video and audio.