Customer Ratings & Reviews
See more imagesLG - 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner - White
- Model:
- LW1217ERSM1
- SKU:
- 6554411
Highly rated by customers for:
Customer reviews
Rating 4.3 out of 5 stars with 12 reviews
Top Mentions
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would recommend to a friend
- Rated 5 out of 5 stars
Cools even better than described.
NancyR Posted
We purchased this two years ago. It cools a connected living room and study very easily. Even the entryway has the benefit of the one cooling unit. Very quiet.. Filter easy to clean. Remote is great because of the location. I would recommend this unit
I would recommend this to a friend - Rated 5 out of 5 stars
AC Unit
VeronicaL Posted
Great Unit! Blows cold air. Energy efficient. Easy to install. I would recommend
I would recommend this to a friend - Rated 5 out of 5 stars
AC
Vicvires Posted
Really great unit awesome ease of use is very good cools like crazy
I would recommend this to a friend - Rated 4 out of 5 stars
Good ac
Noah Posted
Pretty good for what it does it cools down my large living room, bedroom and kids rooms
I would recommend this to a friend - Rated 5 out of 5 stars
LG air conditioner
jmg7586 Posted
It cools the room very fast. Just got it a week ago and loving it so far.
I would recommend this to a friend - Rated 5 out of 5 stars
Smart Window Air Conditioner
EdilmaC Posted
It's strong and and it does not sound strong, providing a calm and conformable environment.
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent
CLinares Posted
So efficient and quiet. Exceed my expectations. I highly recommend.
I would recommend this to a friend - Rated 5 out of 5 stars
Great A/C, bad shipping experience.
HeatherC Posted
So far the product is great. Unfortunately, it didn't get here when it was supposed to as it kept getting delayed. At one point it was in a different state when the sending store is only an hour away.
I would recommend this to a friend - Rated 5 out of 5 stars
Great BB service!
LeonardN Posted
Great service from BB. Unit had a dent in the case and they replaced it even though it ran.
I would recommend this to a friend - Rated 5 out of 5 stars
LG Window Unit
user104578 Posted
Very efficient. Smooth running and gets the job done
I would recommend this to a friend - Rated 1 out of 5 stars
LG customer service is Awful
JeanB Posted
Please don't buy this AC.. I bought it and it doesn't work only blows hot air, I contacted Best Buy but my return time was up, I was told to call LG because the warranty is for a year, I have been trying to get them to send out someone to fixed the problem or refund my money but 6 weeks later still haven't got it fixed or a refund
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hello there, Jean. We understand the difficulties you’ve faced with your LW1217ERSM1 air conditioner and the delays in getting the issue resolved. We understand how concerning it can be when a product doesn’t function properly, especially after several weeks of waiting. One troubleshooting step you might try is ensuring that the unit is set to cooling mode and that the temperature is adjusted lower than the current room temperature—sometimes, settings may impact performance. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-air-conditioner-why-is-my-ac-not-cooling--1342109440312. However, given the situation, we’d like to assist you further and help expedite the support process. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Avril
- Rated 1 out of 5 stars
Horrible
user193655 Posted
Horrible , not strong in blowing air not enough air
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi there, Thank you for reaching us. We're so sorry to hear that you're experiencing issues with your LG dryer's performance. I can imagine how frustrating it must be to not get the airflow you need, and I want to assure you that we take this issue very seriously.
I want to acknowledge your frustration and apologize for the inconvenience you're experiencing. A dryer that's not doing its job can be a major hassle, and it's not acceptable that you're not getting the results you expect. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
