Customer Ratings & Reviews
See more imagesLG - 77" Class B6E OLED AI 4K Smart webOS TV with Perfect Black and Vivid Color (2026)
- Model:
- OLED77B6EUA
- SKU:
- 6680626
Customer reviews
Rating 3.4 out of 5 stars with 5 reviews
would recommend to a friend
- Rated 5 out of 5 stars
Good TV
DAWN Posted
The picture and sound quality are very good with this tv. Options you won’t like such as the preview and movie/tv ads can be disabled easily in settings. Screen saver gallery has free and paid options. If you have Dish Network, TDS, DirectTV etc then you can set the option to go directly to that input instead of the LG start screen when you turn on the tv. The only real limitation is the audio output that may affect gamers or early risers. This tv only really allows one audio output at a time. We had a sound bar and Sony headphones set up with our last tv but that does not work with this tv. This is an issue for very early risers to watch news while others are sleeping or for late night gamers. To make this work, you need Bluetooth headphones or AirPods in our case and you have to select the sound output to use Bluetooth and tv speakers. They do not work well together. If you’re using the Bluetooth then the tv can’t be heard. If you turn up the tv volume then the AirPods blow out your ears. Basically, it’s one or the other at a time and the sound bar is now a decorative piece. If your audio needs are simple and you only need the tv speakers or sound bar then this is a nice tv and will work well for you.
I would recommend this to a friend - Rated 4 out of 5 stars
Great tv
Henry Posted
Great tv we got a discount with the membership but if we hadn’t we would have gone with a bigger tv. The tv with Works really good. We love LG televisions!
I would recommend this to a friend - Rated 2 out of 5 stars
Quality is lacking for price
Lana Posted
For the price you pay you’d think it at least comes with a smart remote. You also need to play with the settings for the picture as it appears dark. It is pretty clear though. The sound is atrocious. Get a sound bar.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Lana. Thank you for sharing your review regarding the LG OLED TV (OLED77B6EUA). We understand how important exceptional picture clarity, intuitive controls, and clear audio performance are for your viewing experience. We want to help you get the best performance out of your unit. To address dark picture settings and audio performance on your TV: (1) Navigate to Settings > Picture > Picture Mode Settings and select Standard or Cinema. Set Energy Saving to Off or Low (under Settings > General > Energy Saving) to prevent dimming of the OLED panel. (2) Go to Settings > Sound > Sound Mode and select Clear Voice III or Cinema for improved vocal clarity. (3) To connect an external audio device, go to Settings > Sound > Sound Out and select Optical or HDMI ARC for optimal signal. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034?. If you need further support or assistance with settings or warranty details, please email us at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
- Rated 5 out of 5 stars
Great TV
Cannonjr26 Posted
I would say this is a very good TV. Have no complaints at all and this is also my first LG tv!
I would recommend this to a friend - Rated 1 out of 5 stars
Wasted $1800
MassEffectFan Posted
When setting it up a light plastic foot slipped out of my hand, dropped 3 feet to the ground, bounced off the ground and tapped the screen. That was enough to slightly crack it and destroy the display. Because it is my fault there is no recourse. Just lost money.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hello, there! Thanks for sharing your experience with us about the LG TV (OLED77B6EUA). We appreciate you letting us know what happened during setup, and we understand how it is to see the screen damaged from such a small accident. Because the crack occurred from impact during installation, it unfortunately falls outside of warranty coverage, and service options would be limited. For situations like this, we recommend contacting your retailer to check if they offer accidental damage protection or exploring professional repair services, though replacement is often the most practical solution with OLED panels. You may contact Best Buy's Customer service 1 (888) 237-8289. You can explore the full feature list and support details here:
https://www.bestbuy.com/product/lg-77-class-b6e-series-oled-ai-4k-smart-webos-tv-2026/JJ8VPZZJ35.
If you receive a new unit, be sure to handle the stand and accessories carefully during installation, and consider assembling the base on a soft surface to avoid accidental drops. For any appliance‑specific support, please email us at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly.
— Avril