Be extra careful with installing this unit! L brackets are so small and flimsy making it very difficult to sit bottom inserts on them which creats the possibility to slip unit off your hands and dropping it out the window because of it's long design most of the weight is in the back, meanwhile the brackets are at the very front. I strongly recommend having it install by store professionals and avoid injuring someone bellow. Otherwise this air conditioner is awesome! If installation was easy and safe, I will give it five stars.

This is an outstanding model. Cools off fast, quiet, looks modern and sleek, easy to install and awesome in working as it is wifi and Alexa enabled

I got this for my apartment since it is an older one and the air conditioner is not the best in my apartment. I would say this little unit is amazing. I keep it on energy saver and have it attached to my google account and I can control the setting on my phone. Such a great buy. I highly recommend it.

The one I purchased works just as good as the model (14,000 BTU) I have in my living room window. Excellent model!!

Pretty heavy although once installed it cools quick and is much mlre quiet tjan a traditional window air conditioner. The L brackets that come with this air conditioner are a joke. We got a window air condtioner support bracket on Amazon to support on the outside and it works great. We got this unit for our bedroom. We have central air although when sleeping at night we bump the temperature up in the house and like to sleep cold in the bedroom. This air conditioner is the same noise level as a fan. In fact our Dyson fan is actually louder than this air conditioner. I hooked this up to the wifi and the LG app and works great. I can be at work or in my living room and turn the air conditioner on or temperature down/up with tje spp. The energy saver mode works great as well. I know some people dont like that energy saver mode turns on and off every now and then although i enjoy the white noise. Nightime mode also is great because you can turn all the lights off on the front panel to have the room pitch black. I recommend for anyone that wants a modern definitely more quiet air conditioner that is a smart product to use in the home. By the way, works with Alexa to turn on and adjust the temperature.