Customer Ratings & Reviews
See more imagesLG - gram Max 17" 2.5K Touch-Screen Laptop - 2026 Intel Core Ultra 7 Processor 355 - 16GB RAM - 512GB SSD - Copilot + PC - Matte Bronze
- Model:
- 17Z90UB-H.AU75U3
- SKU:
- 6679776
Highly rated by customers for:
Customer reviews
Rating 4.3 out of 5 stars with 9 reviews
Top Mentions
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- Rated 5 out of 5 stars
LG Gram Max 17*
KEITHK Posted
We upgraded frim our old Gram to a newer model. The old one was still running fine but we have had it for a while. The new one is awrsome, love the big display and the touch screen.
I would recommend this to a friend - Rated 5 out of 5 stars
Super product
SeemaJ Posted
Very Light and super fast. Long battery life making it easy to work professionally. It ha s all it promised to be . I Love it.
I would recommend this to a friend - Rated 4 out of 5 stars
Love It
CAROLEE Posted
This is a great light weight laptop. It was easy to set up and is easy to use. I really appreciate the light weight. As a senior citizen this is so helpful. It is truly portable.
I would recommend this to a friend - Rated 4 out of 5 stars
Super light weight
ROSIED Posted
This is my first lap top, I've always owned PC's. The speed is excellent and the display is impressive for a portable device. Battery life is good and it does not overheat. I'm still learning all the whistles and bells, but I'm really enjoying this device.
I would recommend this to a friend - Rated 5 out of 5 stars
I like it.
SUNGK Posted
I like it. I recommend this for every student. Very comfortable.
I would recommend this to a friend - Rated 5 out of 5 stars
Great Computer
JordanM Posted
Unfortunately I had to return in because the job I had purchased it for fell through. I had used it a litter bit and it was great while I had it. Wish I would have been able to keep it.
I would recommend this to a friend - Rated 5 out of 5 stars
New Laptop
DOROTHYH Posted
This is the first laptop I have purchased in 10 years! I am now retired with vision issues so the size of screen was important to me and this one delivered!
I would recommend this to a friend - Rated 1 out of 5 stars
Defective, defective, and defective
Korte Posted
Bouht an LG Gram Sept 1. Touch screen was not working properly. Corrected it 3 times, finally, the 4th time, after 4.5 hrs with tech support, they deemed it defective. Ordered a replacement. Best Buy canceled the order day of delivery because they deemed it defective, I bought a replace online, drove to Warwick store to pick it up, brought it home, defective. Wouldn't load touch screen and already have 5 hidden HIDs. Followed direction to reinstall, used LG Update etc and it never worked. My wife has a Gram 6 or 7 years old that still works like a dream, but I can't trust the latest version.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Korte. Thank you for sharing your review with us regarding your LG 17Z90UB-H.
We understand the frustration of dealing with multiple defective units, recurring touchscreen failures, and complicated retail fulfillment hiccups, and we are dedicated to helping you achieve a prompt and effective resolution for your exchange and service needs. You may visit this link before returning the unit, https://www.lg.com/us/support/help-library/lg-laptop-troubleshooting-touchpad-not-working--20154785639614?.
To help ensure your replacement process or return goes smoothly with the retailer, please try the following troubleshooting steps: (1) Collect your original receipts, online order confirmations, and customer support ticket numbers from September 1 and subsequent visits to the Warwick store. (2) Reach out to the store manager or Best Buy customer service at 888-237-8289 to report a second defective unit and request a detailed inspection or exchange. (3) Record standard system diagnostics and driver reinstalls for authorized technicians to document ongoing HID and touchscreen failures for quality assurance. If you need further support with your product details, warranty guidelines, or manufacturer verification, please email us at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
