Customer Ratings & Reviews
See more imagesLG - SIGNATURE 5.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and ezDispense - Brushed Platinum Steel
- Model:
- WM9900HSA
- SKU:
- 6631160
Highly rated by customers for:
Customer reviews
Rating 4.6 out of 5 stars with 18 reviews
Top Mentions
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- Rated 5 out of 5 stars
Large capacity washer!
Dannypeeee Posted
The features of this signature washer make washing a breeze! Love the interface and love the auto dispensing pump. The capacity of this washer is like none other!! Will never go back to something smaller!
I would recommend this to a friend - Rated 5 out of 5 stars
Great new washing machine
NicoleB Posted
High tech, large load capacity, easy to use, very sleek looking
I would recommend this to a friend - Rated 5 out of 5 stars
Spectacular Machine!
ScottyP Posted
Extremely well-built and beautiful machine! The color is more stunning than in the photo. You do have to be somewhat tech-savvy to navigate the controls, but, once you do, you won't be sorry. Very large capacity which will fit comforters, quilts, etc., which is what I wanted. Bought this and the the matching dryers for $200 off each. Also got the pedestals but from LG directly since Best Buy didn't offer them yet (they do now).
I would recommend this to a friend - Rated 5 out of 5 stars
Best High End Washer
Aggie Posted
Definitely can wash a king size comforter without any issues. Nice new design on this machine!
I would recommend this to a friend - Rated 5 out of 5 stars
Awesome
TATYANAP Posted
Love my washing machine so quick and quiet love it
I would recommend this to a friend - Rated 5 out of 5 stars
modern looking washer with large capacity
BRANDONB Posted
This washer looks great and so far it has worked great. For some reason we had to reset the circuit breaker feeding it twice the first two times we used it but have not had to do that again since. The large capacity allows us to wash our king size bedding. Hopefully these will last as long as our last set of washer and dryer did (18 yrs)
I would recommend this to a friend - Rated 5 out of 5 stars
So quiet!
JARODY Posted
Works like a commercial machine and has a massive capacity!
I would recommend this to a friend - Rated 5 out of 5 stars
Great new sleek modern design
Diesel Posted
Love the new modern sleek design with no buttons and the modern display. Bought this as a set and you hey have been up and running about a week and no problems.
I would recommend this to a friend - Rated 5 out of 5 stars
Amazing
JULIEH Posted
Best washer I have ever owned. Beautiful and love the smart features. Does a great job. Best!
I would recommend this to a friend - Rated 5 out of 5 stars
Clean clothes
ReggieS Posted
I’ve had it for a month now and this thing is absolutely amazing
I would recommend this to a friend - Rated 1 out of 5 stars
Worst experience with Best buy I have ever had!
SHANNONNR Posted
Worst experience with Best Buy I have ever had. I bought a 4K stackable washer and dryer set, and the dryer broke after just one day of owning it. Since then I've been waiting for them to properly schedule and complete the replacement, and it's been an absolute mess. This is the third time they've changed my scheduled delivery date, and nobody can give me a straight answer on why. No explanation, no accountability, just another canceled date and another wait. I spent $4,000 on this set and I've been without a dryer for over a month now. That is completely unacceptable. If you're thinking about buying appliances from Best Buy, think twice. The purchase is easy, but if anything goes wrong, be prepared to fight for weeks just to get it fixed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Shannonn. Thank you for sharing your experience regarding your LG Washer (WM9900HSA) delivery. We understand the importance of reliable appliance operation, transparent scheduling, and prompt merchant accountability, and we are dedicated to helping address these ongoing delivery and service delays with you.
To address repeated delivery cancellations or early unit failures of a new laundry set, check your purchase records and exchange order status to create direct escalation paths. (1) Find your original Best Buy receipt, exchange invoice, and initial technician or delivery notes to verify your order number and customer ID. (2) Log into your Best Buy account or check your email to see if the replacement dryer order is marked as "Scheduled," "In Transit," or "Backordered." (3) Compile a record of all rescheduled delivery dates and cancellation notifications received by email or text for escalation. Also, if you haven't done so yet, we recommend contacting Best Buy customer service at 888-237-8289 to know the date cancelation of your purchase. If you’d like further assistance or want us to help check the replacement record with you, please email us at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
- Rated 4 out of 5 stars
Great
Miguel Posted
……………………………………i love it ………………………………………………………………..
I would recommend this to a friend - Rated 4 out of 5 stars
Must have
Nadia Posted
Good product great tec screen I like you can cut off or add different cycles
I would recommend this to a friendThis review is from LG - SIGNATURE 5.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and ezDispense - Brushed Black Steel
- Rated 5 out of 5 stars
Amazing washer
VeronicaF Posted
This machine is amazing! It is very quiet and efficient. Works very well.
I would recommend this to a friend - Rated 5 out of 5 stars
Machine wash
ViewSonicXGgamemonitor Posted
It works very well. I love it. I recommend to eveyone. It is very easy to set up
I would recommend this to a friend - Rated 4 out of 5 stars
Love the Look and Functionality!
Tyler Posted
I love the look of this and the functionality! The only downside is some may struggle with the detergent down low. You don't have to refill it often, but when you do it's very far down. Waiting for my pedestal still, so maybe it won't feel as difficult once it's up higher.
I would recommend this to a friend - Rated 5 out of 5 stars
Laundry
BarbaraH Posted
I love this washer! It dispenses the detergent and fabric softener according to the setting you use. Love the melody when its finished
I would recommend this to a friend - Rated 5 out of 5 stars
Great set!
KeithD Posted
Recently had to replace my older washer and dryer with this new set. So far, this set has been great! Love that there are options for how many extra rinses you want to add.
I would recommend this to a friend
