Customer Ratings & Reviews
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Rating 4.4 out of 5 stars with 8 reviews
would recommend to a friend
- Rated 5 out of 5 stars
Time saver, great dryer!
Dannypeeee Posted
What use to take my old dryer 5 hours to complete this dryer did it in an hour and a half! Took a king size comforter like a champ and made my day! Love the signature look and features!
I would recommend this to a friendThis review is from LG - SIGNATURE 9.0 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Sensor Dry - Brushed Platinum Steel
- Rated 4 out of 5 stars
Large enough for bedding
BRANDONB Posted
We really like the large capacity which enables us to dry our king size comforter. We have only had this for about a week but the AI dryer setting seems to leave the clothes still quite wet but that could be user error on us for not changing some settings somewhere. There are lots of setting changes users can make on the touch screen. The unit looks very modern and we installed a wooden top over the washer and dryer and it works great.
I would recommend this to a friendThis review is from LG - SIGNATURE 9.0 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Sensor Dry - Brushed Platinum Steel
- Rated 5 out of 5 stars
Modern sleek design
Diesel Posted
First off the new clean sleek modern design plus the LG reliability was the reason I purchased this. My previous set of LG washer/dryer had lasted me more than 15 years and is still going. Everything is going great so far it’s been up and running for a little over a week and can’t complain.
I would recommend this to a friendThis review is from LG - SIGNATURE 9.0 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Sensor Dry - Brushed Platinum Steel
- Rated 5 out of 5 stars
Love this
JULIEH Posted
Excellent dryer. Love the smart features and look of it.
I would recommend this to a friendThis review is from LG - SIGNATURE 9.0 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Sensor Dry - Brushed Platinum Steel
- Rated 5 out of 5 stars
Beautiful Dryer!
ScottyP Posted
Bought this to match the coordinating washing machine and couldn't be happier! The quality and build of this dryer and the matching washer is incredible. You do have to be somewhat tech-savvy to navigate the controls but, once you have, you won't be sorry. And the color is gorgeous. Splurge and get the LG Signature pedestals, too!
I would recommend this to a friendThis review is from LG - SIGNATURE 9.0 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Sensor Dry - Brushed Platinum Steel
- Rated 1 out of 5 stars
Worst experience with Best Buy I have ever had.
SHANNONNR Posted
Worst experience with Best Buy I have ever had. I bought a 4K stackable washer and dryer set, and the dryer broke after just one day of owning it. Since then I've been waiting for them to properly schedule and complete the replacement, and it's been an absolute mess. This is the third time they've changed my scheduled delivery date, and nobody can give me a straight answer on why. No explanation, no accountability, just another canceled date and another wait. I spent $4,000 on this set and I've been without a dryer for over a month now. That is completely unacceptable. If you're thinking about buying appliances from Best Buy, think twice. The purchase is easy, but if anything goes wrong, be prepared to fight for weeks just to get it fixed.
No, I would not recommend this to a friendThis review is from LG - SIGNATURE 9.0 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Sensor Dry - Brushed Platinum Steel
Brand response from LG Digital Customer Care
Posted
Hi, Shannonn. Thank you for sharing your experience with the LG Dryer (DLEX9900S). We understand the importance of having your unit operating perfectly right out of the box, and we are committed to helping you get your laundry setup fully functional without further delay. To verify your electric dryer’s operation and electrical connectivity, follow these checks:
(1) Check the circuit breaker box to ensure both poles of the 240V dual-breaker are fully ON.
(2) Make sure the power cord is securely plugged in and the dryer door closes tightly, as an open latch will stop the cycle from starting. For more guidance, visit https://www.lg.com/us/support/product/lg-DLEX9900S.ANDEEUS?. If you need assistance expediting service options and warranty support, please email our dedicated team directly at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
- Rated 5 out of 5 stars
Drying faster and less wrinkly.
hbmandels Posted
Very happy with the dryer. No issues after a week, clothes are drying faster than our old one (and less wrinkly).
I would recommend this to a friendThis review is from LG - SIGNATURE 9.0 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Sensor Dry - Brushed Platinum Steel
- Rated 5 out of 5 stars
Great set
KeithD Posted
Recently had to replace my older washer and dryer with this new set. So far, this set has been great!
I would recommend this to a friendThis review is from LG - SIGNATURE 9.0 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Sensor Dry - Brushed Platinum Steel
