This has given us a great sense of safety for my mother for many years. We also have fall detection which is a great feature. It also works away from the home. We were so grateful that Best Buy had this at such a good price because the battery on my mother's old one finally died and would have taken a couple weeks at least to deliver a new one from GreatCall. She had just had a stroke prior to this, and I did not want her to be without it that long. Thanks to Best Buy, we found this. None of the other drug stores which were supposed to have it did (were out of stock) and had it at twice the price as Best Buy. We highly recommend this, if for no other reason than to have a sense of security and safety for your loved one. It is also easy to use and hangs as a necklace so you do not have to worry about finding a pocket for a cell phone type device. It is great and at an affordable price each month and very much worth it for the added safety.

I have been putting off buying a medical alert device for 9 years, I recommend to all of my friends who live alone that they should buy one. I do not like to wear a cumbersome item around my neck and did not want a central box so this was perfect. I can clip it on my pants or bra, it has a built in GPS so it goes wherever I go and it is very light in weight. Bottom line is, this little device gives me so much confidence. Customer service has been wonderful . Should have bought it years ago.

I’m really impressed with this device. It had a activation fee just like a cell phone which I expected, but I only paid $25 for the device. I would have paid a lot more for the device to give me a piece of mind when it comes to my grandmother. This device gives her some of her independence back and I can tell she feels safer having it on. The activation was simple, and they did a test call on the device to make sure everything was working properly. My grandmother is very hard hearing and this thing is loud. And it’s VERY simple for her to use. ONE BUTTON. that’s it. They offer 3 different plans $25, $35, $45/month. I went with the top tier plan which has 24hr access to a RN with a push of the button, but also auto fall alert. It works by knowing the users center of gravity, if they fall the device automatically contacts the company. The company then calls the device and if there is no response, they automatically send an ambulance to the address as well as contacts me. This could be a critical life-saving feature if the user was knocked unconscious, and/or bleeding from a severe head wound. It’s given me such a piece of mind, and you can’t put a price on that.

I bought this for my father in law. It was easy for him to use. I like that it has GPS and fall detection. I also like that you can call a call center by pushing the button quickly, or call 911 by holding the button longer.

This is the second one I have gotten for my mother. She wears it around her neck so it is always with her. Customer service is great. If Mom falls, she presses the call button and a representative immediately answers her call through the device to determine what she needs. They can call fire or ems or just a friend or family member. You can give them emergency contact info in advance so they have it on file if the client is not able to speak when they activate the call button. Mom has had to use it several times, and the representative stays on the line with her until help arrives. Very simple and user friendly. It works anywhere there is cell service (like the grocery store parking lot) and she does not need to be within range of a desk unit like the first system we tried. It is lightweight and much easier for my Mom than having to use a cell phone to call for help. Comes with a belt clip and a lanyard for the neck. My only complaint is that the rechargeable battery is not replaceable, but the last device lasted several years. There is a reasonable monthly charge for the service but it is well worth it for the peace of mind it gives us that help is just a press of the button away.