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Lively® - Lively Mobile Plus All-in-One Medical Alert - Silver

Model: LIVELY MOBILE+/5STAR4RTLSLV8IN
SKU: 6395607
This item is no longer available in new condition. See similar items below
  • Key Specs
    • Subscription: Required but not included
    • Connection Type: Cellular
    • GPS Enabled: true
    • Medical Incidents Detected: Fall
    • Medical Incident Notification: 911/EMS, App alert, Contact call (Receive notifications for detected medical incidents that enable you to contact emergency services if needed. In some cases, emergency services and/or preprogrammed emergency contacts may be notified automatically. May be reliant on whether wireless network coverage is available.)
    • Two-Way Talk: true (This feature allows users to hear received audio and talk back through the device.)
    • Water Resistant: true (Resists some degree of water penetration.)
  • General
    • Brand: Lively®
    • Model Number: LIVELY MOBILE+/5STAR4RTLSLV8IN
    • Product Name: Lively Mobile Plus All-in-One Medical Alert
    • Color: Silver
  • Connectivity
    • Subscription: Required but not included
    • Connection Type: Cellular
    • GPS Enabled: true
    • Unlimited Transmitter Range: true (Indicates whether the device is able to transmit data over any range, typically via connection to a cellular network.)
  • Alert
    • Medical Incidents Detected: Fall
    • Medical Incident Notification: 911/EMS, App alert, Contact call (Receive notifications for detected medical incidents that enable you to contact emergency services if needed. In some cases, emergency services and/or preprogrammed emergency contacts may be notified automatically. May be reliant on whether wireless network coverage is available.)
  • Features
    • Wearing Style: Clip, Pendant
    • Two-Way Talk: true (This feature allows users to hear received audio and talk back through the device.)
    • Water Resistant: true (Resists some degree of water penetration.)
    • Ingress Protection (IP) Rating: IPX7 (A 4 to 6 character code classifying a product's degree of protection against intrusion of solid particles and liquids as well as impact. Each number in the IP Code denotes a level of protection, determined through testing and published by the International Electrotechnical Commission (IEC). The first digit represents the degree of protection against solid foreign objects or particles and the second digit represents the degree of protection against water ingress.)
    • Lockbox Included: false
    • Waterproof: true (Designed or treated to be impervious to water in certain situations. Products are tested under controlled laboratory conditions and then assigned an Ingress Protection (IP) rating to denote the degree of protection from water ingress. The level of protection may decrease over time with natural wear of the product.)
  • Power
    • Power Source: Battery-powered
    • Battery Life: 80 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Backup: false (Provides power if the main power source is unavailable.)
    • Low-Battery Indicator: true
    • Rechargeable Battery: true
    • Charger Included: true
    • Replaceable Battery: false
    • Battery Chemistry: Lithium-ion
  • Other
    • UPC: 895531001127

In emergencies big or small, press the button on the Lively Mobile Plus medical alert to get help 24/7. The Lively Mobile Plus gives you one-button access to Lively services and the Lively caring team. The enhanced GPS technology tracks user location and the optional Fall Detection can detect falls and automatically call Lively Urgent Response in the event of a fall, keeping you safe at home or on the go.

  • Fastest call response time: Features 24/7 access to highly trained Urgent Response Agents who can respond to emergencies and provide help.
  • Nationwide mobile coverage: Powered by fast and reliable nationwide coverage and 100% U.S. based customer service.
  • Fall Detection available: With available Fall Detection, you'll automatically get connected to an Urgent Response Agent if you fall when you wear your Lively Mobile Plus around your neck with our specially designed lanyard, even if you're unable to press the button.
  • Lively Link App: Friends or family can get alerts when you contact Urgent Response through the Lively Link app. They can be reassured knowing they’ll be notified of an emergency.
  • Enhanced GPS location technology: Lets agents quickly confirm your location in case of emergency.
  • Two-way communication: The built-in microphone and speaker allow you to hear and talk back through the device.
  • Water-resistant design: Wear it in the shower. The Lively Mobile Plus is IPX7 rated for immersion in up to 3.3' of water for up to 30 minutes.
  • Lightweight construction: The package includes a belt clip and lanyard so you can wear it both ways.
  • Long-lasting battery: Works up to 80 hours on a single charge and includes an easy-to-use charging cradle.
  • No landline needed: No installation costs or additional equipment to buy.
  • Nurse On-Call: Nurses or doctors can provide medical advice anytime, even nights and weekends. Simply contact Nurse On-Call to ask a medical question or to get prescriptions and refills for common medications. Available with the Lively Premium Plan.
  • Care Advocate: Care Advocates can develop a personalized plan to improve your overall health and well-being. They can connect you to community programs, financial resources and more.
  • Activate with Lively: Choose a plan by phone or via the Lively website to take advantage of these features and services.
  • Fastest call response time: Features 24/7 access to highly trained Urgent Response Agents who can respond to emergencies and provide help.
  • Nationwide mobile coverage: Powered by fast and reliable nationwide coverage and 100% U.S. based customer service.
  • Fall Detection available: With available Fall Detection, you'll automatically get connected to an Urgent Response Agent if you fall when you wear your Lively Mobile Plus around your neck with our specially designed lanyard, even if you're unable to press the button.
  • Lively Link App: Friends or family can get alerts when you contact Urgent Response through the Lively Link app. They can be reassured knowing they’ll be notified of an emergency.
  • Enhanced GPS location technology: Lets agents quickly confirm your location in case of emergency.
  • Two-way communication: The built-in microphone and speaker allow you to hear and talk back through the device.
  • Water-resistant design: Wear it in the shower. The Lively Mobile Plus is IPX7 rated for immersion in up to 3.3' of water for up to 30 minutes.
  • Lightweight construction: The package includes a belt clip and lanyard so you can wear it both ways.
  • Long-lasting battery: Works up to 80 hours on a single charge and includes an easy-to-use charging cradle.
  • No landline needed: No installation costs or additional equipment to buy.
  • Nurse On-Call: Nurses or doctors can provide medical advice anytime, even nights and weekends. Simply contact Nurse On-Call to ask a medical question or to get prescriptions and refills for common medications. Available with the Lively Premium Plan.
  • Care Advocate: Care Advocates can develop a personalized plan to improve your overall health and well-being. They can connect you to community programs, financial resources and more.
  • Activate with Lively: Choose a plan by phone or via the Lively website to take advantage of these features and services.
Whats Included
  • Lively Mobile Plus Water-Resistant Medical Alert Device
  • Drop-in charging dock
  • Magnetic lanyard
  • Belt clip
  • Owner's manual
  • Lively Mobile Plus Water-Resistant Medical Alert Device
  • Drop-in charging dock
  • Magnetic lanyard
  • Belt clip
  • Owner's manual

Q: tried to reach someone at my local store No Answer .How much is monthly fee.For Lively Mobile Great Call .Want one for my Mother and would like to know ..Thanks ..

A: Hello, I am not from Best Buy, however, I too am looking for a device on behalf of my Mother. Since there is a delayed response from the retailer, I looked up the company on their website: www.greatcall.com. There are 3 individual monthly prices from $24.99, $29.99 and $39.99, it all depends on your needs. I believe the monitoring is also conducted by the same company. I hope this information helps and answers your question.

Q: Why are you not being transparent about which cell network your device uses? I live in an area that receives one network but not the other, so I need to know if your device is on either AT&T or Verizon before I purchase. Previous answers have evasive.

A: Hi, the GreatCall network is powered by the nation’s largest and most dependable wireless network, Verizon. For more information about the Lively Mobile Plus please visit our website, www.greatcall.com.

Q: is it necessary to have your fone right at you side or can it be several feet away or in another room

A: The Lively Mobile Plus is a stand-alone device and you do not need to have a cell phone to use the service.

Q: Are the monitoring agents located in USA?

A: Hi, thank you for your interest in our GreatCall products. Our Customer Service and 5Star Urgent Response Agents are 100% U.S. based. For more information about our Lively Mobile Plus and our 5Star Urgent Response service please visit our website, www.greatcall.com.

Q: Approximately how long does it take to charge the Lively Mobile Plus from a completely discharged state, to fully charged? I'm looking for a ballpark range. 2 hours? 4 hours?

A: Thank you for your interest in our products and services. The charging time for the Lively Mobile Plus is approximately 2-4 hours.

Q: Hi ...is this the latest Lively Mobile Plus model?

A: Hi Nancy, this is our latest model. If you have any further question, please call our Customer Service at 1-800-733-6632 between 5am and 10pm, Pacific time.

Q: If I already have a unit active with a current and I purchase this new unit because the old unit broke. How does the new unit get activated?

A: When you get the new one just call them and they will activate the new one and deactivate the old one for free. No activation charges.

Q: Who monitors the device??

A: Hello, thank you for your interest in our GreatCall products. The Lively Mobile Plus is used with service provided by GreatCall. We understand each individual will have different needs and as such, we offer a variety of rate plans. Our most up to date plans can be viewed on our website.