
Rating 4.3 out of 5 stars with 113 reviews
4.3- Image Quality (61)
- Setup (14)
- Night Vision (9)
- Storage Capacity (4)
- Field of View (3)
- Motion Detection (8)
- Audio Recording (7)
- Connectivity (4)
- App Performance (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Nice system for under $500
Bought Lorex security cams after reading many reviews over several sites. Many buyers had highly rated the cams/DVR but, not so much praise for the Lorex Home app to do remote viewing which is why I was buying. Best Buy's sale price was the deciding factor for me. The package was in stock locally & picked up same day. Had a master electrician friend help with the installation of the 8 wired cams. I already had 1 cable in place at 410-ft to my entry gate. Used 4 of the provided cables at 60-ft. But, had to buy from Lorex 3 more 120-ft cables for job. All worked out fine in the end. However, the added cables from Lorex came 3 days late even though I paid $24 for UPS Next Day Air. Lorex would not refund that cost which is why I took off a star. I also emailed their tech support & never heard back. The cameras work just fine - actually better than expected. They are 4K HD and the clarity is excellent. I downloaded the home app myself & loaded on my cell phone. Again, it works much better than expected esp. after reading the bad reviews. And, it was very easy to install and use. You have multiple views, can remotely activate lights/sirens with 1 touch, scan/zoom, and take pics/videos during events which go to your SD card. It alerts you to events instantly wherein it sees people, cars, or other large objects movement within 120-ft of cam. The only small issue I had was the length of cable at the gate. Cables over 100-meters (327-ft) sometimes have trouble xmitting video. But, my guy boosted it with a device & works fine. Overall a very good purchase so far. Not certain if Lorex will be a dependable source for tech assistance or other issues that may arise. NOTE: Instead of using a cheap monitor for home, I went & bought a nice Samsung 32-in Smart HD TV for $199 to use as a monitor. Can also use to play Wii or other uses.
Posted by BetsyO
- Rated 1 out of 5 stars
Be prepared for this
Dispute how great these cameras are and the quality is amazing but read this before you purchase it. There is no AUDIO recording as advertised. And you can only rigister one smart phone to browse your cameras.
Posted by Alieng
- Rated 5 out of 5 stars
Highly recommend
Highly recommend. Picture quality day and night are fabulous.
Posted by BrettK
- Rated 5 out of 5 stars
Great deal
Great product. The setup was simple and the camera quality is great. The only downside is having to make multiple accounts to view from different mobile devices.
Posted by AALL109
- Rated 5 out of 5 stars
WOW – BEST WIRED DVR / SURVEILLANCE / CAM I USED
WOW – BEST WIRED DVR / SURVEILLANCE / CAM I HAVE USED REVIEW: LOREX - 8-CHANNEL, 8-CAMERA INDOOR/OUTDOOR WIRED 4K UHD 2TB DVR SURVEILLANCE SYSTEM - WHITE - WHITE MODEL:YD862A82-8DA8-E Best Buy Tech Insider Network SUMMARY: This is not your “Father’s” clunky old security camera system. I was very impressed with the ease of setup and high quality in everything, software, equipment, documentation, apps, EVERYTHING. Am I gushing too much? I don’t think so. I did not expect this level of quality without spending 10X more. I have been deploying security cameras for about 15 years at home, our local homeowner’s association, my office and for family. I am not in the industry, but I have probably deployed about 7 different systems. I have always been skeptical about these “all in one bundles”, but LOREX seems to have gotten it right. As recently as last year I tried a bundle from a competing brand and it was only just OK but still clunky. LOREX paid close attention to the entire user experience from unboxing to setup and day to day operations. PRO’s - Bright Clear 4K Video and Pictures - Excellent Night Vision Quality - Great “People” and “Auto” recognition and Alerts - Everything you need is in the box (ethernet, hdmi, mouse, wires, power, etc) - 8 Cameras should be enough for most people - Alexa Integration if you have a “Video Alexa Device”. UNBOXING: (see picture) INITIAL IMPRESSIONS: Everything was well packaged and very secure. Instead of “a box of loose parts” everything has its own box. Each Camera, and the DVR and cables are all packaged separately. In effect, everything is triple boxed. (it is a big box). SETUP: No Instructions needed, but there is a quick start guide. There is only one way to plug everything together, so you can’t really make a mistake. BE CAREFUL WHEN YOU RUN THE WIRES that the correct ends of the wire are at the camera end. This might be the only thing I could suggest to improve upon in user friendliness is to color code which end “faces” the camera. Of course, I got one of them backwards and had to pull the wire and start over. In the end, not a big deal. Like a modern Computer or TV once you power on the DVR (The main unit) it takes you step by step through setting up the device, connecting it to the network, doing a firmware update, naming the cameras, setting up alerts. It is all really easy. Again, other brands, and DVR’s of old you really had to hunt around for these settings. (Motion Detection, Camera Names, Etc). LOREX even went as far as to make premade camera names that you can “apply” without a keyboard. It sounds like a little thing, but it is the little things that make this a breeze to set up and start using in minutes. FEATURES AND USAGE: It will be a while before I get to all the features and have the system 100% operational. You can read the feature list for yourself. What I have used so far…. Motion Detection – It was very easy to “paint” the areas where I wanted motion detected, and then I could tell the DVR if I wanted to be alerted for Vehicle, or People, or Both. It works and it immediately started sending accurate alerts (to the phone app) and which type of alert it was. Remote Lights / Siren – You can trigger lights and sirens from the App or the DVR. The alarm is not overly loud, and might even be a touch quiet, but that is OK, it is just a causal deterrent. Viewing on the phone – Works great (toggle SD vs HD), the images are great. You can also take snapshots and store the images on your phone. It even works when you are away from home (not only on local wifi). Phone APP – Pretty much does it all. While other brands only let you do basic view, you really can control your entire DVR without a head end monitor. This enables you to set up the DVR and then tuck it away in a corner and forget about it. Some of the “very advanced” settings need to be done one time at the main DVR (Email Configuration if you need that, or advanced camera quality settings). If I ever get an Alexa enabled video device I look forward to trying commands to show “who is at the door” on the device. NOTES: The LOREX 4K resolution cameras max out at 7fps. This is 100% OK for a security camera, but don’t expect to make 30-60 fps movies with these cameras. My other “Medium - High End” cameras that each cost as much as this entire bundle only do 20fps at 1080p resolution. 7fps is a perfectly fine tradeoff for 4K resolution. If I had one wish, I wish the DVR had built in WiFi. I get why it does not. You don’t want to kill your home WiFi with 4K video streams. But instead ,I had to dig through my box of cables to find a long enough ethernet cable to perform the initial setup. It took me longer to find a long cable, than to setup the unit. In the end, I ended up repurposing and old WiFi Router and turned it into an Ethernet Bridge so that I could put the DVR anywhere I wanted. With a wired setup, you have to figure out where the “center” of all of your cables can best fit, and that is where you have to park the DVR. Technically, you don’t need a network, but if you want the latest software, and advanced alert capabilities, then you need to connect it to a network. With a “wired” system (like LOREX), most of the smarts are in the DVR. The BNC cables are mostly just carrying the video signal. The advantage is that each camera does not have to be its own super computer / web server. The DVR does almost all of the heavy lifting. With IP based Cameras (not proprietary to a specific DVR), the cameras need to have computers, network adapters, and web servers, in each camera, making them much more expensive. IP cameras can quickly saturate a network LAN or Wi-Fi as most of these networks are not meant to carry 8 simultaneous 4K video streams. Both type of systems have their strengths and weaknesses. With my existing (previous) IP based system I had to put in a completely dedicated (separate) network from my “home” network to keep from killing my home network with traffic, just for the security cameras. SUMMARY / RECOMMENDATIONS I absolutely recommend the LOREX system for anyone wanting a turn key “wired” security system at a good price. Yes, you have to run cables, but every camera system needs at least power cables, so you are going to have to run cables not matter what. Other than FPS, the LOREX outperformance my my existing system that cost about 10X as much. Anyone can set this up. If you can program a TV you can set up this system.
Posted by TheOffice1234