Customer Ratings & Reviews
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Top Mentions
would recommend to a friend
- Rated 3 out of 5 stars
Ok product
DeeDee24 Posted
Bought this for my mother-in-law. They are a little on the larger side so they stick out of your ear more. Sound quality was ok. She needs something that can be adjusted more. This only has 2 volume adjustments. Probably good for someone with just slight hearing loss. We had to return these in search of something a little more customizable.
I would recommend this to a friendBrand response from Lucid Hearing
Posted
DeeDee24, thank you for taking the time to leave a review. Our customer service team is available to assist you in choosing a model for your mother-in-law that may help to address her needs to a greater degree. Please call us at 1-800-785-6052 and we will be more than happy to help! <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 2 out of 5 stars
Not A Hearing Aid
VictorK Posted
This is not a hearing aid. The box, in large letters, states it is a hearing amplifier. It has two adjustments, loud and very load. It whistles frequently, distorts sound and is uncomfortable to wear.
No, I would not recommend this to a friendThis review is from Lucid Hearing - Enlite OTC Hearing Aids - Clear
Brand response from Lucid Hearing
Posted
Thanks for the feedback. May I have you consider the FIO, another OTC devices that comes with generic settings but has the ability to be personalized with your audiological thresholds for a more prescriptive fitting done by providers in the hearing aid centers inside most Sam's Club locations. Call 800.785.6052 and press the number "2" for more information. <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
Didn't fit
John Posted
Didn't fit in one ear. Amplification was good but they didn't fit.
I would recommend this to a friendThis review is from Lucid Hearing - Enlite OTC Hearing Aids - Clear
- Rated 3 out of 5 stars
Hurts my ears.
LindaB Posted
They do not fit well because the tube is straight and hurts my ears. Would be better if tube was curved so it would go in easier.
No, I would not recommend this to a friendThis review is from Lucid Hearing - Enlite OTC Hearing Aids - Clear
Brand response from Lucid Hearing
Posted
LindaB, thank you for the feedback regarding the Enlite hearing aids. Our Enrich Pro BTE has a thinner tube that is curved, like you mentioned. Please contact us at 800-785-6052 if you would like to discuss the options available with one of our team members. <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
Some discomfort
CurtisB Posted
The part that goes in the inter ear. Made my ear hurt. Seems to be to long.
No, I would not recommend this to a friend - Rated 2 out of 5 stars
Not worth the money or effort
brownbear Posted
I assumed that this was rechargeable seeing as everything is now days. I was wrong, it takes batteries and they need to be changed every week!! What a waste. The package was misleading.
No, I would not recommend this to a friendThis review is from Lucid Hearing - Enlite OTC Hearing Aids - Clear
Brand response from Lucid Hearing
Posted
brownbear, thank you for providing your feedback regarding our Enlite hearing aids. We appreciate your comments and will take your feedback into consideration regarding packaging. <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 2 out of 5 stars
Ring of not fitted correctly.
Memberverified Posted
They worked, however, they ring if they are not fitted correctly. So if they even slightly disengage from the ear, they just ring constantly. Would work better if they have an outer ear support.
No, I would not recommend this to a friendBrand response from Lucid Hearing
Posted
We are sorry to hear that you had difficulty in getting a correct fit and that, as a result, you experienced ringing. Our Customer Soultions Team may have additional suggestions to help improve your success! They can be reached at 1-800-785-6052. <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Not much to them
SteveG Posted
Ok for the price. They dont fit as good as I would like them to.
I would recommend this to a friendThis review is from Lucid Hearing - Enlite OTC Hearing Aids - Clear
Brand response from Lucid Hearing
Posted
Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve. <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 2 out of 5 stars
Ms.
Service Posted
my hearing not bad and need to reduce volume a lot sometimes when I don't need it, but not easy to do. Had to return the item.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Could not be happier with this set of hearing aids
Miamish54 Posted
Great PRICE and they work as well as my $5K old hearing aids that I have had for 10 years. One does have to find the best "adapter" to use to put in ones ear, but after that they work GREAT. The "buzzing" sound when the battery runs low is pretty funny the first time one hears it. Also, my batteries (same as my old units) last a lot longer even on the highest setting which is a plus.
I would recommend this to a friend - Rated 1 out of 5 stars
Not a good cheap option
Scoots Posted
They are bulky and don’t stay in the ear very well. Great concept but not as small as they claim
No, I would not recommend this to a friendBrand response from Lucid Hearing
Posted
We appreciate you taking the time to write a review for us. As a tech business, we're constantly looking to develop and expand. Your input is crucial to the development of our products. Please call our Customer Solutions Team at 1-800-785-6052 if you have any questions or issues. 8:00 am to 5:00 pm CST, Monday through Friday. <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 2 out of 5 stars
Lucid Hearing - Enlite OTC Hearing Aids - Clear
ZhenhuiZ Posted
too much noise battery easy to install but hard to take out
No, I would not recommend this to a friendThis review is from Lucid Hearing - Enlite OTC Hearing Aids - Clear
Brand response from Lucid Hearing
Posted
ZhenhuiZ, thank you for providing us feedback regarding your experience with our Enlite hearing aids. For improved hearing in the presence of background noise at a similar price point we would recommend you consider the Enrich Pro BTE hearing aids. Please call Customer Solutions at 800-785-6052 if you would like to speak to one of our team members about the options that are available to you! <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Stopped working
AugustS Posted
Stopped working after few months, would not recommend
No, I would not recommend this to a friendThis review is from Lucid Hearing - Enlite OTC Hearing Aids - Clear
- Rated 4 out of 5 stars
Hearing aids
BrandiH Posted
Nothing I bought a gift for someone and she didnt like them
I would recommend this to a friendThis review is from Lucid Hearing - Enlite OTC Hearing Aids - Clear
Brand response from Lucid Hearing
Posted
Thank you for your review. We would like to speak with you further regarding your purchase and understand better what the concerns with the product were. Please contact our Customer Solutions Team at 1-800-785-6052, Monday - Friday, 8am-5pm CST. We would be happy to speak with you. <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 2 out of 5 stars
Hearing
Chucky Posted
Didnt like it. Beetle bussing in ears ............
I would recommend this to a friendThis review is from Lucid Hearing - Enlite OTC Hearing Aids - Clear
Brand response from Lucid Hearing
Posted
Thanks for the feedback. Can you please elaborate on your statement? <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
In church congregation
Brent Posted
Wife says they work "really well". She had trouble hearing speakers from the pulpit but no longer has that problem using these amplifiers.
I would recommend this to a friendThis review is from Lucid Hearing - Enlite OTC Hearing Aids - Clear
- Rated 1 out of 5 stars
Useless
GaryB Posted
Do not work well. Have been of no use to me at all.
No, I would not recommend this to a friendBrand response from Lucid Hearing
Posted
Thank you for your feedback. We regret learning that your experience with our product has not been the best. We aim for all of our items to be of excellent quality. Your input is really valuable. Please call our Customer Solutions Team at 1-800-785-6052 if you have any questions or issues. 8:00 am to 5:00 pm CST, Monday through Friday. <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Pleased customer
Kathy Posted
I am impressed with the clarity of the hearing aid and how well they can be adjusted. Truly enjoying this product.
I would recommend this to a friend - Rated 5 out of 5 stars
Better hearing aid tech
Ness Posted
A much better value then buying hearing aids from insurance. Grama was happy
I would recommend this to a friendBrand response from Lucid Hearing
Posted
Ness,
Thank you very much for your 5 star review. We are committed to providing outstanding customer service and ensuring that our customers are completely satisfied. Should you have any questions or need any assistance, please feel free to contact our customer solutions team at 1-800-785-6052. We are available Monday - Saturday, 8am-6pm CST. Have a wonderful day! <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
I can hear again
RobertB Posted
Delivers great sound with clarity. Easy to to turn up or down.
I would recommend this to a friendBrand response from Lucid Hearing
Posted
RobertB, we are glad that you have found the Enlite aids easy to use and the sound quality excellent! Thank you for taking the time to write! <img src="https://s3.amazonaws.com/stratos-logos/logos/LucidHearing.png" alt="LucidHearing" title="LucidHearing" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />