Customer Ratings & Reviews

When I tried to redeem it following the instruction, the number provided with the email was no longer use for redeeming card. Then they referred me to another number which is in Spanish and I can't get my card redeemed. Then after calling customer service, they tried to redeem the code to my account and they failed. After 15 minutes of hanging, they said it would take 24-48 hour to redeem the code as this code has 10 digit number. Fortunately after 48 hours it waiting, it added to my account and I believe I will try not to make this mistake again.

Direct recharge number not working. Need to call a number from different mobile and then provided code. You will get the number calling lyca customer care

Very handy and very each to recharge my phone. …….

I think BestBuy is a great place for the recharge of Lycamobile sim card. The sim can be recharged online through the BestBuy website. Thanks.

Recharge is quick. Received email in few mins and process is simple

It was very simple and quick recharge. I will recharge my mobile with best buy only.

Bought this online and it worked as promise. Easy enough.

This refill was ready to use right away and easy to load to my Lycamobile SIM card.

Great sim card, my only recommendation would be to call the customer service number to get the card working immediately

Excellent way to recharge. Lycamobile recharge for 19$ code got delivered very fast and got the recharge done!

Fast digital delivery and I successfully recharge to my plan

Lyca with Tmobile network with 5G and LTE networks

Faced the difficulty while doing recharge. The number mentioned to recharge 626 was constantly giving me message - Account isnt active. Customer Care was always have their technical issue while trying to contact them. Finally done the recharge using my other phone.

Got it within 5 minutes. Easy to add as a plan. Overall happ

I bought it last Monday night, it didn't work either by following the voice instructions on the recharge line, or with the on-screen recharge option. I had been calling many times on Tuesday and Wednesday to support line, on every call they say will fix the problem in less than 2 hours, but they didn't. Finally on Wednesday night the support line told that the pin is expired, and I have to contact Best Buy for a claim/refund. Don't waste time with this.

very bad your service I purchase November 29 2023 today January 9 still not activate your plan. plan $19:00 Fee $2:00

Quick and easy top up to do online instead of visiting any retailer.

Bought this for my brother-in-law who ran out of service while on board a vessel in the middle of Atlantic Ocean. Texted him the number and he’s back online in less than 10 minutes.

The buying experience was excellent and easy as always

This is a digital item and I received in email which is not useful for me. I called Best buy for refund and they refused to refund it.