Customer Ratings & Reviews

Posted 6 months ago

We really appreciate you letting us know about the issues you're experiencing with your Maytag® Dryer. We're truly sorry you're having these concerns. You're a valued customer, and we'd love the chance to look into this for you right away.

To connect with us, please feel free to use any of the options below:

Facebook: https://tinyurl.com/Maytag-Facebook
Instagram: https://tinyurl.com/Maytag-Corp-Instagram
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)

We're ready to help and look forward to speaking with you!

Posted 3 months ago

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience with your Maytag® Dryer, as we always try to do our best to provide our customers with the best support possible. Please see below for some troubleshooting for this concern.

Is the Lint Screen clean?
The lint screen will be located in the door opening of the dryer. A screen blocked by lint can increase drying time. It is imperative to clean your lint screen after every use. https://youtu.be/1ZlmHCFaCnQ

Is there an AF Error Code or Check Vent Light on?
A clogged exhaust vent system slows moist air from leaving the dryer and extends drying time. Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check the air movement. If the air movement is less than a hair dryer on high speed, clean the lint from the entire length of the system and the exhaust hood. https://youtu.be/Ge0JUp9zUvo

Does the home venting line need to be cleaned or tested?
If a dryer is heating but still has long dry times, the likely cause is a vent issue or restricted airflow. The venting going from the dryer to the outside of the home must be cleaned every one to two years or as needed when dry performance has decreased. You can also contact a professional vent cleaning service and have your vent inspected for obstructions.
Regular dryer vent cleaning will:
Reduce Drying Time
Increase Air Flow
Reduce Energy Cost
Dryer Vent Testing Kit
At Maytag, we understand the importance of keeping your home safe and your appliances running efficiently. That's why we offer a convenient and reliable option for ordering a dryer vent testing kit directly from our website, Maytag.com. Our dryer vent testing kits are designed to help you easily assess the performance of your dryer vent system, ensuring optimal airflow and reducing the risk of fire hazards. https://youtu.be/-5vGoc6v_xQ

What cycle was selected?
Cycle selection is important. If the clothes don't reach the desired dryness level, try selecting a different cycle, such as "More Dry" or "Regular."
Quick Dry and Rapid Dry are timed cycles designed to dry smaller loads. If clothes are too wet after the cycle has been completed, try running the Quick Dry or Rapid Dry cycle again. For best performance, use an automatic cycle.

Was a Steam Cycle selected?
Steam cycles are optimized for large, normal, or heavy loads. Using this feature with smaller loads could result in wet spots or condensation on the door or interior drum. The dryer will automatically tumble, pause, and introduce a small amount of moisture into the load to help reduce static and relax wrinkles. This option adds approximately 3-8 minutes to the total cycle time.
It is recommended to use this cycle, with wrinkle-free cotton, cotton-polyester blends, common knits, and synthetics, as it is best for smoothing out wrinkles and reducing odors from dry loads. Refer to garment care label instructions. Dry-clean-only garments are not recommended.

Is the dryer level?
If the dryer is not level, clothes may not come into contact with the moisture sensors during Automatic cycles. See your Owner's Manual for leveling instructions. https://youtu.be/_qbgpmGh1wo

Have you tried changing your Factory Dryness Level?
You can make adjustments to your Automatic Cycles by adjusting the Factory Dryness Level: If all your loads on all Automatic Cycles are consistently less dry or drier than you would like, you may change the default settings to increase or decrease the default dryness level. Refer to your Owner's Manual for information on your model number.

If this does not resolve your concerns, we would greatly appreciate it if you could please contact us directly via:
Facebook: https://tinyurl.com/Maytag-Facebook
Instagram: https://tinyurl.com/Maytag-Corp-Instagram
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)

We're ready to help and look forward to speaking with you!

Posted 5 months ago

We really appreciate you letting us know about the issues you're experiencing with your Maytag® Dryer. We're truly sorry you're having these concerns. You're a valued customer, and we'd love the chance to look into this for you right away.

To connect with us, please feel free to use any of the options below:

Facebook: https://tinyurl.com/Maytag-Facebook
Instagram: https://tinyurl.com/Maytag-Corp-Instagram
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)

We're ready to help and look forward to speaking with you!