Microsoft - GS Cert Refurb Surface Laptop 4 - 13.5” Touch-Screen – AMD Ryzen 5 Surface Edition – 8GB Memory - 128GB SSD - Platinum
Specifications
- Screen TypePixelSenseScreen Size13.5 inchesScreen Resolution2256 x 1504Touch ScreenYesProcessor ModelAMD Ryzen 5 Microsoft Surface EditionStorage TypeSSD
- Key Specs
- Screen Type: PixelSense
- Screen Size: 13.5 inches (Size of the screen, measured diagonally from corner to corner.)
- Screen Resolution: 2256 x 1504 (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
- Touch Screen: true (Touch-screen devices make navigating more intuitive. Using a touch-screen display, you can do things such as tap to select, hold and drag to move items, swipe to scroll, and pinch to zoom.)
- Processor Model: AMD Ryzen 5 Microsoft Surface Edition (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
- Storage Type: SSD
- Total Storage Capacity: 128 gigabytes
- System Memory (RAM): 8 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
- Graphics: AMD Radeon Vega 9 (Often referred to as a "graphics processing unit" (GPU), this device is responsible for displaying image content and decoding/encoding video content in programs and games.)
- Display Connector(s): 1 x Thunderbolt 4 (The number and type of connectors used to connect to an external display.)
- Battery Life (up to): 19 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Battery Chemistry: Lithium-ion
- 2-in-1 Design: false (A laptop and a tablet combined in one lightweight, portable device. Sometimes referred to as "convertible" or "hybrid" laptops, these devices deliver the processing power and keyboard of a laptop. When you're ready to play, either detach the screen or fold your 2-in-1 into tablet mode to comfortably watch movies, play games, read an e-book and more.)
- Backlit Keyboard: true (Integrated lights allow for visibility of the keys in low-light conditions.)
- General
- Brand: Microsoft
- Model Number: TI-GSRF 5M8-00001/5M8-00022
- Product Name: GS Cert Refurb Surface Laptop 4 - 13.5” Touch-Screen – AMD Ryzen 5 Surface Edition – 8GB Memory - 128GB SSD
- Color: Platinum
- Year of Release: 2021
- Display
- Display Type: LCD
- Screen Type: PixelSense
- Screen Size: 13.5 inches (Size of the screen, measured diagonally from corner to corner.)
- Screen Resolution: 2256 x 1504 (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
- Stylus Input: Built for Windows Ink (Active) (An active stylus/pen is able to communicate directly with a compatible device; active electromagnetic resonance (EMR) pens are powered via a device's screen and active electrostatic (AES) pens require an additional power source. A passive stylus does not have electronic features and is compatible with most capacitative touch screens.)
- Touch Screen: true (Touch-screen devices make navigating more intuitive. Using a touch-screen display, you can do things such as tap to select, hold and drag to move items, swipe to scroll, and pinch to zoom.)
- Processor
- Processor Brand: AMD
- Processor Model: AMD Ryzen 5 Microsoft Surface Edition (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
- Processor Model Number: 4680U
- Number of CPU Cores: 6-core (A core, or "brain" of a CPU, allows it to receive and execute instructions. Each core can work independently or together to perform parallel operations.)
- Storage
- Storage Type: SSD
- Total Storage Capacity: 128 gigabytes
- Solid State Drive Capacity: 128 gigabytes (The amount of data that can be stored on the device's solid state drive (SSD). SSD is a flash-based storage with faster speeds than a hard disk drive (HDD).)
- Memory
- System Memory (RAM): 8 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
- Type of Memory (RAM): LPDDR4X (Each type of RAM delivers a different level of speed, bandwidth, energy efficiency and performance.)
- Number Of Memory Slots: 0
- Number of Memory Sticks Included: 0
- Graphics
- Graphics Type: Integrated (Dedicated graphics uses a separate graphics card for processing video images. Because it does not use memory from the system's RAM, there is no extra burden on the CPU and graphics are processed more efficiently. Integrated graphics shares system RAM to process video images.)
- GPU Brand: AMD Radeon
- Graphics: AMD Radeon Vega 9 (Often referred to as a "graphics processing unit" (GPU), this device is responsible for displaying image content and decoding/encoding video content in programs and games.)
- Compatibility
- Operating System: Windows 11 Home (The operating system manages all software and hardware, including files, memory and connected devices. Most importantly, it lets you interact with your device and your programs in a visual way; otherwise, you'd be typing computer code to get anything done.)
- Voice Assistant Built-in: No (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
- Connectivity
- Display Connector(s): 1 x Thunderbolt 4 (The number and type of connectors used to connect to an external display.)
- Number of HDMI Outputs (Total): 0
- Number of DisplayPort Outputs (Total): 0
- Number of Thunderbolt Ports (Total): 0
- USB Ports: 1 x USB-A 3.1 (The number and type of USB ports the product has.)
- Number of USB Ports (Total): 2
- Headphone Jack: true (The device features an interface that allows for the connection of headphones.)
- Microphone Input: true (The device features an input for connecting an external microphone.)
- Wireless Connectivity: Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- Wireless Standard: AX (The wireless networking protocol used by the device. Each iteration of the protocol is based on the 802.11 standard developed by the Institute of Electrical and Electronics Engineers (IEEE) Standards Association. Denoted by letters following 802.11 (802.11a, 802.11ac, etc.), each version, published in alphabetical order, encompasses all previous versions.)
- Number Of Ethernet Ports: 0
- Power
- Power Supply Maximum Wattage: 65 watts
- Battery Life (up to): 19 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Battery Chemistry: Lithium-ion
- Camera
- Front-Facing Camera: true
- Front Facing Camera Video Resolution: 720p (Refers to the number of pixels, both horizontally and vertically, used by the camera facing the user to capture video. The higher the resolution the finer the video detail that can be seen.)
- Built-In Microphone: true
- Features
- 2-in-1 Design: false (A laptop and a tablet combined in one lightweight, portable device. Sometimes referred to as "convertible" or "hybrid" laptops, these devices deliver the processing power and keyboard of a laptop. When you're ready to play, either detach the screen or fold your 2-in-1 into tablet mode to comfortably watch movies, play games, read an e-book and more.)
- Backlit Keyboard: true (Integrated lights allow for visibility of the keys in low-light conditions.)
- Customizable Keyboard Lighting: No
- Touchpad Type: Multi-touch
- Media Card Reader: false (A hardware device that allows for access to data on a memory card and enables the transfer of its files to a computer. These devices may have one or multiple slots for various types of memory cards, and may be integrated into the computer or available as an external device.)
- Customizable Case Lighting: false
- Audio Technology: Omnisonic Speakers with Dolby Atmos
- Speaker Type: Omnisonic Speakers
- Security Features: Facial recognition
- Cable Lock Slot: None
- Stylus Dock: None
- Casing Material: Aluminum
- Dimensions
- Product Height: 0.57 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 12.1 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Depth: 8.8 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
- Product Weight: 2.79 pounds (The out of box weight of the item.)
- Certifications Listings & Approvals
- ENERGY STAR Certified: true (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
- EPEAT Qualified: true (The Electronic Product Environmental Assessment Tool (EPEAT) was designed to provide an environmental assessment tool for purchasers. In order to qualify for EPEAT, a product must meet all 23 required criteria.)
- EPEAT Level: Gold (The Electronic Product Environmental Assessment Tool (EPEAT) was designed to provide an environmental assessment tool for purchasers. In order to qualify for EPEAT, a product must meet all 23 required criteria. Products are rated Bronze, Silver or Gold based on how many of 28 optional criteria they meet (below 50%, 50%, 75%).)
- Included
- Included Software: Windows 11 Home version and Microsoft 365 Family 30-day trial
- Optical Drive Type: None (An optical disk drive (ODD) uses a laser light to read data from or write data to an optical disc. These discs include CDs, DVDs, and Blu-ray Discs. This allows you to play music or watch movies using prerecorded discs.)
- Numeric Keypad: false
- Stylus Included: false
- Warranty
- Warranty - Parts: 90 days
- Warranty - Labor: 90 days
- Other
- UPC: 400065614301
Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Geek Squad® Certified Refurbished products.
Stand out on HD video calls backed by Studio Mics. Capture ideas on the vibrant PixelSense touchscreen. Surround yourself with immersive, theater-like Dolby Atmos audio⁶. Do it all with a perfect balance of sleek, ultra-thin design, and more speed, now up to 70% faster – with significantly longer battery life than before¹. Two sizes. Two keyboard finishes. Plus, choice of 11th Gen Intel Core or exclusive AMD Ryzen Microsoft Surface Edition processors².
- Windows 11 brings you closer to what you love: Family, friends, passions, music, creations – Windows 11 is the one place for it all. With a fresh new feel and tools that make it easier to be efficient, it has what you need for whatever’s next.
- Get the most out of your screen space: Choose 13.5” for the perfect balance of productivity and portability; or 15” for the best streaming, split-screen multitasking, and gaming experiences. The Surface signature 3:2 ratio gives you the most vertical screen real estate on a laptop³.
- AMD Ryzen Microsoft Surface Edition processor: Power to do what you want with up to 70% more speed than before.
- 8GB system memory for advanced multitasking: Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.
- 128GB solid state drive (SSD): While offering less storage space than a hard drive, a flash-based SSD has no moving parts, resulting in faster start-up times and data access, no noise, and reduced heat production and power draw on the battery.
- Make it your own: Slim, sleek design with rich tone-on-tone colors in warm Alcantara material or cool metal finish. Choose from new Ice Blue, plus Sandstone, Matte Black, and Platinum².
- The best of Microsoft, all in one place: Protect your files and photos in the cloud with integrated OneDrive storage. Work seamlessly across devices with Microsoft 365.* And, get started right away with the Windows you know⁴.
- AMD Radeon Graphics: Integrated graphics provides everyday image quality for Internet use, video streaming and casual gaming.
- Improved all-day battery life: Go from low battery to full faster with Fast Charging – up to 80% in about an hour⁵. Feel free to move about your home or workspace easily with significantly longer battery life than before¹.
- Show your best side on video calls: Sharp video and image quality, even in low light, thanks to a front-facing 720p HD camera and be heard loud and clear with dual far-field Studio Mics that capture your voice and reduce background noise.
- Connect in more ways: Plug in the accessories you use today with built-in USB-C and USB-A ports, Surface Connect for charging, and headphone jack.
- Built for Windows Ink: With Windows Ink-compatible computers, you can take notes on screen, mark up photos and screen shots, or create content through Ink-enabled apps. Learn more ›
- Windows 11 brings you closer to what you love: Family, friends, passions, music, creations – Windows 11 is the one place for it all. With a fresh new feel and tools that make it easier to be efficient, it has what you need for whatever’s next.
- Get the most out of your screen space: Choose 13.5” for the perfect balance of productivity and portability; or 15” for the best streaming, split-screen multitasking, and gaming experiences. The Surface signature 3:2 ratio gives you the most vertical screen real estate on a laptop³.
- AMD Ryzen Microsoft Surface Edition processor: Power to do what you want with up to 70% more speed than before.
- 8GB system memory for advanced multitasking: Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.
- 128GB solid state drive (SSD): While offering less storage space than a hard drive, a flash-based SSD has no moving parts, resulting in faster start-up times and data access, no noise, and reduced heat production and power draw on the battery.
- Make it your own: Slim, sleek design with rich tone-on-tone colors in warm Alcantara material or cool metal finish. Choose from new Ice Blue, plus Sandstone, Matte Black, and Platinum².
- The best of Microsoft, all in one place: Protect your files and photos in the cloud with integrated OneDrive storage. Work seamlessly across devices with Microsoft 365.* And, get started right away with the Windows you know⁴.
- AMD Radeon Graphics: Integrated graphics provides everyday image quality for Internet use, video streaming and casual gaming.
- Improved all-day battery life: Go from low battery to full faster with Fast Charging – up to 80% in about an hour⁵. Feel free to move about your home or workspace easily with significantly longer battery life than before¹.
- Show your best side on video calls: Sharp video and image quality, even in low light, thanks to a front-facing 720p HD camera and be heard loud and clear with dual far-field Studio Mics that capture your voice and reduce background noise.
- Connect in more ways: Plug in the accessories you use today with built-in USB-C and USB-A ports, Surface Connect for charging, and headphone jack.
- Built for Windows Ink: With Windows Ink-compatible computers, you can take notes on screen, mark up photos and screen shots, or create content through Ink-enabled apps. Learn more ›
Whats Included
- Geek Squad Certified Refurbished Surface Laptop 4
- Power Supply
- Quick Start Guide
- Safety and Warranty Documents
- Geek Squad Certified Refurbished Surface Laptop 4
- Power Supply
- Quick Start Guide
- Safety and Warranty Documents
Q: What type of storage does the laptop use?
A: The storage type of the laptop is SSD.
Q: Does the laptop have a built-in microphone?
A: This laptop has a built-in microphone.
Q: What are the dimensions of the laptop?
A: The Microsoft Surface Laptop has a product depth of 8.8 inches, a height of 0.57 inches, and a width of 12.1 inches.
Q: What is the screen resolution of the laptop?
A: The screen resolution of the laptop is 2256 x 1504.
Q: Can the memory be extended to 16GB?
A: undefined
Q: can you upgrade the SSD to one that has more storage
A: undefined
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| Pros for Microsoft - GS Cert Refurb Surface Laptop 4 - 13.5” Touch-Screen – AMD Ryzen 5 Surface Edition – 8GB Memory - 128GB SSD - Platinum | |||
|---|---|---|---|
| There were no pros for this product— | Portability, Processor Speed, Battery Life, Overall Performance, Weight | Portability, Battery Life, Processor Speed, Build Quality, Touchscreen | There were no pros for this product— |
| Cons for Microsoft - GS Cert Refurb Surface Laptop 4 - 13.5” Touch-Screen – AMD Ryzen 5 Surface Edition – 8GB Memory - 128GB SSD - Platinum | |||
| There were no cons for this product— | Storage Capacity, Screen Quality, Touchpad, Speakers | Storage Capacity | There were no cons for this product— |
Specs
Reviews
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 1 out of 5 stars
Worst experience purchasing from best buy EVER.
Ordered this item and it came with an apple charger block with an insignia brand usb-c cord which is not even the correct type of charging cord...the surface comes with the magnetic type charger. After spending an hour chatting with 4 different people through text (which is a terrible experience in itself) i was told to bring it into the store and they would give me the correct charger. I already own a surface 4 and bought this one for my mother so i used my surface charger to charge it and get it set up. After it was completely set up, i unplugged the charger and the laptop died immediately! So not only did i get the incorrect charger that was completely beat up, i also received a laptop that doesn't hold a charge whatsoever. I took everything back to the store and was told that they dont do returns on internet purchases. Ultimately they took it back. A complete waste of time! Best buy got ABSOLUTELY nothing correct at any step of the process. Obviously this laptop wasnt even gone through by the "geeksquad". I would give ZERO stars if i had the option. Best buy should be completely embarrassed. Take your business elsewhere!
Posted by wheresmys22
- Rated 1 out of 5 stars
Laptop arrived without charge and dirty.
I was very disappointed with this purchase. The laptop arrived without a charger, making it unusable right away. On top of that, it was dirty, which is unacceptable for a supposedly new or refurbished product. I would not recommend this seller.
Posted by Emy77