Just like the Surface Pro, the Duo is evolving to perfection. I bought the first Duo 1 in October 2020 - loved and hated it. But I saw the potential and kept it. My main concern was MS giving up; thankfully they did not. The Duo 2 fixed a lot of the issues. I’ve tried the ‘other’ foldable on the market, and returned it. Here are my notes on the Duo 2: * powerful phone * the BEST foldable on the market. True dual screen capability in a format that is easy to see and interact with. The ‘line’ in the middle is NO big deal! Unless you are a cinematographer, get over it. * can open outlook mail and outlook calendar side x side. Huge for business. * multitasking. My god this is a multitasking powerhouse! * sexy. Yes, I said sexy. This phone is gorgeous, and everyone wants to know what it is. Lastly, I urge anyone on the fence to try it. Just try it. It takes a minute to get used to the ‘different’ interface, but you might just love it...like me.

I'll start with the negatives so we can focus on positives. Has much improved functions compared to Duo, but... - Still has UI bugs - some similar to the first. Biggest complaint by far, but overall not too bad compared to Duo Prime. - Screen still freezes from wake sometimes, and apps not optimized for dual-screen use can get confused with orientation changes. I'll chalk the above up to the hope that MS prioritizes bug fixes and software updates. - Still uses Your Phone instead of Continuum. Not a knock on the Phone, but YP is still a neg, IMO, compared to a full hand-held dockable Use Case. - Lastly on software... it's Android. Not WinMo. Sorry - once Play Store is on Windows, I fully expect the next Surface device to run on WinOS. (You'll have run out of valid excuses then, MS!) - Beyond software, I HATE that the new bumper has even less that it protects, than the first one! (Especially at the bottom - where it's completely bare by the spine) I miss having the volume buttons covered - feels more at risk with exposed edges, considering the curved glass on both sides of the phone. One unknown: - Whether the edges of the USB Port (and now, SIM) will crack, as in the first Duo. TBD... Good news - - Camera is MUCH improved. So is the app, for both preview and editing. - No more "confused camera" that has to decipher function and "which screen", or "screen on/off" with fold action. (thank God!!!) - So is effective use of real estate - less "black space" on the edges than the first Duo. - Dual Sim!!! Hardly anyone talks about this. - Yes, we all know - 5G and NFC. Honestly I can't tell the diff anyway. - Screen is indeed very responsive. Wish it didn't need to be covered up. (Afraid of scratching that curved edge) - The "gap" between the screens is even less. Still there - but you don't miss as much to the "gap" as the first. - Very much like the curved edges. The "notification spine" can be very helpful. - Love that the power button and biometric thumb scanner are now one. - Bluetooth seems so much more reliable than the first, as well. Less discos and "robot garble" connection issues. - On UI bugs - the "Wake on Press" / Lock Screen problem on Duo 1 is gone! MAJOR relief there. - OS seems much more refined and fine-tuned with Duo 2, and even Launcher seems to take better to this resolution (has slightly more adjustments than on Android 10). - The USB-C and SIM ports being on the same side (bottom) give it the appearance of more balance. Also, plugging it in the center helps with actually balancing the phone when on a stand or PopSocket (yes, I even have a megasized one, and it's hanging straight now) - MS apps like OneDrive and Launcher seem to have gotten a huge efficiency boost in terms of execution Use Cases - especially in dual-screen use. Hard to describe - but the functions seem more natural to the Duo 2, unlike with the Duo 1, where they seem "forced" and often clunky. - Finally, gestures have gotten a slight update. But they are so much more intuitive now. Again hard to describe - something you have to feel. Overall, I'm happy with this as a second iteration of Duo - so much so, that I really think trading in the old unit won't make me shed a single tear. For contrast, one pays $2k for a Samsung Z Fold xx with a large screen with a risky fold (still), and fully unfolded is still just a single large screen with a weird aspect ratio. With the Fold folded, you have a thick device with a weird aspect ratio on 1 screen. And even unfolded, it's still not as large as the Duo. So, what's the purpose of a small dual-screen phone again? The Duo 2 has 2 distinct screens that work more reliably than the first. Yes, there's a gap. But, I'd argue one screen on the Duo is better than 2 on the Fold 2. In "gaming" mode (for you weirdos), the second screen finds more use as a gamepad (Nintendo DS). And you can choose to use one or two at any time. Both folded and unfolded, it's still extremely slim and pocketable. It's still a multitasking "phone" at the end of the day that now has all the modern features you expect from a flagship device. Is it worth $1,600? Honestly, now that I can't imagine being on a single-screen phone - yes. Hardware is good, software is improved, and it shows much promise. Good way to settle until MS comes up with a Surface Mobile device that's back to running WinOS, with native integration to MS Services - including those for true Enterprise users. :)

Improvement all over. Software is better than it was at launch last year. Better cameras but not better than other smartphones in this price range. I received the device on launch day and I have had one or two hiccups with the software but otherwise I am enjoying it. There's no wireless charging. The USB-C port is in the middle on the bottom of the phone. The device is slippery and a fingerprint magnet. I added a matte black dbrand skin to add some grip. This is my daily driver. I like being able to multi-task using each screen. Along with the Surface Pen slim or my OG Surface Pen, I'm able to sign documents on the go without having to get back to my office. In addition to that, I go to online meetings and take notes from the same device. While these are just some of my use cases, these use cases and others may be beneficial to you. I would have loved to see the price start at $999 or at little less. Many are holding out to see how the software does and/or a price drop like the original Surface Duo last year. I recommend this device and hope that Microsoft will continue to build upon and improve this device in the coming years.

This phone is amazing.. At first, Ike all phones, it takes a it of time to learn some of its functions. But I'm glad I did. This is not for the faint of heart. This is for people who wish their surface could shrink and have a buildt in phone so they can take it everywhere. Be careful of reviewers who are compromised by other companies...slamming this phone because it doesn't do what other phones do exactly.. If I wanted the same old same old,.. I'd buy another apple.. I mean seriously. This is for people who need a PC first and a phone buildt in. The camera is amazing and with some added apps, this phone/pc.. Is worth more than I can even put into words. I'm loving every minute on it and enjoying learning all the amazing tech. Oh yeah.. I love the skins instead of cases.. I love turning the whole phone into a different look when ever I feel.

I would have to say this is an excellent business phone. I would give it a 4.5 out of 5 stars if I can. The phone is now $500 less than original price. If you’re someone who is used to using two monitors for work then this is highly recommended. It comes with an android system and works great with Microsoft office apps. The hinge is kind of a bothersome if you are trying to watch full span mode movies with the two screens, but that hasn’t been a big issue for me really since I don’t really use my phone for that. I’ve always had the iOS as my personal phone and using this phone has opened me up to all the awesome features and apps that android provides. Links perfectly with a newer Windows computer.