Customer Ratings & Reviews

I bought this biggest memory and speed which helps me keep this for two years before it becomes so slow I need a new one. I have had no troubles with this Surface pro, and it gets roughly handled at home, This is the third one I have had, the screen is big enough and it is light. that is really important as I lug it around to see clients. Great for a small biz person

First, the rose pink color is beautiful. Then thin and light weight is plus. Speed is fast n clear screen. I wish it comes with case will be a good customer service for $2000 price....

The Microsoft Surface Laptop 3 is a great laptop. I purchased the sandstone color and it is beautiful. The laptop is light and is very easy to carry around. It also comes with a “clean” install so you don’t have to worry about a lot of free trials preloaded on the laptop. My only disappointment is that it has only one USB-A port so I’m still looking for a hub to add more ports. Otherwise, I really like it!

I actually got this at the Best Buy outlet store. I was a GREAT deal - but that's not what this review is about. This unit is great! Very light and portable - touch screen just like a surface but with an integrated keyboard. Works well with the pen (purchased separately). I would recommend for anyone that needs a mobile laptop with some power (i7 is great)!

The Surface Laptop 3 is very light, appears to be sturdy and is a solid product overall. There are a few irritating features. One is the power cord which is EXTREMELY short which requires me to drag along an extension cord everywhere. Another dysfunctional aspect is the unuseful placement of the Home, End, PgUp and PgDn buttons. Those keys should be near the arrows and their placement is so bad, they are not used. I am used to using these keys often. I also need to learn how to increase the font size in certain programs, such as Quickbooks that has many unreadable screens (looks like 3-4 size font). I have been using Quickbooks since 1999 and laptops since 1996. These characteristics are irritating. Having only one regular USB port and one USB-C port means that I have to drag around a multi-port adapter. While these are irritations, I have been getting used to them in the 3 weeks I have owned this laptop on which I work 10 hours each day minimum.

I am a longtime MacBookPro user. For a windows-based machine, I love the weight, facial recognition and touchscreen. The color is great, too. Highly recommend this machine.

It's been a month and so far it's been great! I love the weight and how compact it is when it's closed. And it opens easily and is the right size, good battery life. I got the Sandstone color and I really love it.

I love the laptop but it’s too early to be seeing issues. When it overheats, the text on the screen gets jumpy and starts moving, and I’ve had to uninstall the Intel Wi-Fi driver because it wasn’t working and I wasn’t allowed to connect to my Wi-Fi. Other than that it’s fast and does everything I needed to do. I just hope it doesn’t give me any other problems and it last for a long time. I do enjoy how sturdy the frame is and it’s a good size for me.

Exactly what I needed! Lightweight, and very easy to set up. I love the touchscreen feature, and am happy with the face recognition login. Great purchase!

Very speedy - boots up and loads rapidly; sharp pictures and resolution; comfortable keyboard. Sandstone is a nice alternative for a lighter, brighter color machine. Although I had and really liked a Surface Pro 4, two of them essentially burned out the hard drive in about 2 to 2 1/2 years (second was a warranty replacement). Based on reviews and Geek Squad advice, upgraded the laptop as these have not had the same issue.

I have used a Surface Pro 3 for years with no complaints. I debated back and forth on whether to purchase this laptop or a MacBook. I'm very happy with my choice on the Surface Laptop 3 and catching it on sale made it even sweeter! There was no learning curve and I was able to set it up within a few minutes and to work I went! The battery life is pretty good for my use and its very user friendly. No complaints at this point and I love the sandstone color!

I was very scared about many negative reviews I have read, but this machine seems to be working really well. It's a very beautiful machine and it definitely has a premium build. It's fast and powerful which is what I expected. the material seems durable, and I hope it will continue to work well for years to come. If I never edit this review assume the best. cheers.

It is a very nice quality laptop compared to all the Dells I have used at work. The speed is very satisfying. I have also figured that by subscribing to OneDrive, I get MS office for free. the battery life is average - nothing too impressive. I did get the blue screen for a few times during the first week, but the issue was manageable.

I love this light weight and compact laptop! I use it for my day to day work and have yet to use all of its functions. So much to offer and it will make my work more efficient! I would highly recommend this laptop if you are using as a student or personal use.

I bought this laptop to replace a Dell with a desk, chair and a lot of wasted space. This computer is fast, easy to get around and I'm still trying to catch up with all it can do. My buddy is into computers and this is on his wish list. Thanks so much for a great product. John

The sandstone colour is amazing and the sleekness and speed of the laptop makes this ones of the best pieces of tech we own now.

I love this laptop. It's fast and quiet. Plus, the picture quality is fantastic. It's also very light to carry.

I like the Surface platform because I use them for work. Touchscreen and quality screen make it easy to use.

Really like the size, speed and everything about this laptop. We have changed six of our older computers for these laptops.

Light, great battery life, responsive touch screen and so much more! Would recommend to any professional on the go!