Rating 3.6 out of 5 stars with 5 reviews
3.6The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 3 out of 5 stars
It was an okay deal
It was more used than I had hoped for. A couple scratches on front. But it has worked well.
Posted by REBAM
- Rated 5 out of 5 stars
Loved it so much I brought myself one
Was working remotely and my company sent me this MS Surface. Loved it so much I brought one for my personal use. I scored on on Open Box for sooo much cheaper too. Score!!
Posted by Aprilshowers
- Rated 3 out of 5 stars
Not for me
Was a good price but unfortunately i lost the lottery on refurbished laptops.
Posted by ThomasN
- Rated 5 out of 5 stars
Never going Back!!
I am never going back to my old laptop!! Love it so far, where has this laptop been all my life??!!!
Posted by SpottyDottie
- Rated 2 out of 5 stars
Not that reliable and a nightmare to service
The most important thing to know about the Surface Laptop line is they are a nightmare to service. I wish I had known this, as I never would have purchased this. Right after the warranty expired the speaker started buzzing and the Microsoft tech support churns up valuable time making you chase solutions that clearly have no merit (hint - it is not software, my speaker is obviously blown or damaged). When I searched online I discovered these are not designed to be serviceable. Nobody wants to touch this Microsoft product outside of warranty.
Posted by ABTex