Customer Ratings & Reviews
Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Sandstone
- Model:
- 5GB-00001
- SKU:
- 6455200
Highly rated by customers for:
Customer reviews
Top Mentions
would recommend to a friend
- Rated 1 out of 5 stars
Constant crashing, look somewhere else.
Nick Posted
The laptop run amazingly fast for a couple of weeks. Also, the battery life was surprisingly good, more than expected. After the return period passed the computer began crashing and showing BSOD errors. Up to 10 times in a day! I contacted Microsoft service and after resetting, reinstalling, and wiping my computer the issue persists, moreover the issue has worsened. If you are looking for a great package with lots of power do yourself a favor and buy a X1 carbon. At this pricepoint you shouldn't have this issues and expect better service... not the case.
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Faulty mic and haptics
JCE10 Posted
It loooks great. As good or better than the last surface laptop 2 I have. Unfortunately the mic doesn’t work on all my conference calls and so I have had to buy a mic and a speaker to use. When typing it also self-deletes words or letters. I have checked all the possibilities and I think the mousepad might by so sensitive it’s Moving the mouse when I’m typing without any contact even with around 1“ of air it’s happening. Extremely frustrating when typing any emails. The sensitivity also is causing the emails to jump into archive midway through typing. I will be bringing it back to Best Buy and possibly it needs replacing.
No, I would not recommend this to a friend - Rated 2 out of 5 stars
Is not the greatest
AdanC Posted
Not the greatest, we buy it and it was heading. It was over heading and it we were having issues with the display
I would recommend this to a friend - Rated 5 out of 5 stars
Love this thing
Jgalvi001 Posted
Road warrior - love this unit. Super light with a ton of horsepower under the hood. Most conferencing programs continue running in the background crippling your RAM. This has more than enough to the job.
I would recommend this to a friend - Rated 3 out of 5 stars
Multiple monitors?
Multiplemonitors Posted
Really needed this due to working at home needed to connect with multiple monitors just can’t get it done. I read reviews prior to purchase said it was capable have purchased docking and still can’t get it done
No, I would not recommend this to a friend - Rated 5 out of 5 stars
My Surface
AbdinHPFada Posted
Handy to work with and slim, light weight to carry
I would recommend this to a friend - Rated 5 out of 5 stars
High Quality & High Price Tag
Robert Posted
Excellent machine. This thing is lightning quick! If you can afford, I highly recommend.
I would recommend this to a friend - Rated 5 out of 5 stars
ease of use.
vacuum Posted
my niece was so happy for the gift. She loves it and very convenient for school use.
I would recommend this to a friend - Rated 5 out of 5 stars
Great laptop
Robert Posted
Fast with great screen resolution. Highly recommended.
I would recommend this to a friend - Rated 5 out of 5 stars
Microsoft Surface Laptop
GSAntivirus Posted
Excellent Product and Amazing Customer Service from Best Buy
I would recommend this to a friend - Rated 5 out of 5 stars
MS Laptop
JMFried Posted
Quick and easy to use. It should work well for college.
I would recommend this to a friend