Customer Ratings & Reviews

The company I work for requires a Windows computer, the software doesn't work on a Mac. When I first started I bought a very inexpensive laptop for what I thought would be the 2 or 3 days a year I'd work from home. And it was good enough for a couple of days a year. Little did I know I'd end up working from home permanently. Eventually that cheap laptop's shortcomings became too much. Slow performance, laggy cursor, unimpressive screen, etc. So I decided to invest in a new, better, laptop. This 15" Surface Laptop 5 ticked all the boxes for me. My needs are not extreme. A couple of browser windows open, each with a few tabs. A program that shows me 100 or so stock quotes that update in real time with charting. Occasional Word & Excel work. The screen quality on this computer is sharp and vivid, ram & storage are more than adequate for my needs, the battery lasts almost the whole day, the computer looks and feels elegant and there's no preinstalled bloatware. So far there has never been as much as a hiccup. I'm very pleased with this purchase

This is my first Microsoft Laptop and I must say my research paid off in deciding the Surface laptop. I wanted something sleek and modern, but also powerful enough to handle my daily personal computing needs. The best thing I like about it so far is its aluminum finish with perfect curves, slim design, soft keyboards that feel good when typing, and the bright screen. The OS is very responsive and I get into the desktop in no time from the time I lift the screen up. I use Spotify while I'm working and the inbuilt speakers have been performing well in playing my music. The only worry I have is if I get dents on the edges easily from my daily use, but I have to wait and see. So far it has been all a positive experience and I would definitely recommend Microsoft Surface laptop to others.

This computer is perfect for my business needs. Large, great quality screen, lightning fast, and lightweight. Will be a great work computer for years to come. Love the touchscreen feature too.

Great screen size and clarity! Responsive touch screen and processing speed. Great for home or office! Replaced Surface 2 with this one.

It’s perfect, I like the looks, the materials, runs very smooth, I love it.

I had to pick up a laptop to travel with for an art class internationally, and this was able to support me very well. No issues with performance of the newest version Adobe Photoshop v25.3.1.241

Great computer. A true workhorse. I wish it had Windows Pro 11 instead of home but the upgrade was enough. Great laptop for commuting with back and forth to the office!

Love this laptop. The charging port is so much better of a design then I'm used to. seems like it will last much longer that other I've used. glad I bought this one

Great product. Definitely made the right choice, I use it for school and entertainment and it never lets me down. Fast, Powerful, and easy to navigate + touchscreen!!

sleek design, lightweight and a very reliable fast laptop. the keyboard also has this amazing feel to it.

Well in my opinion it is a new and renewed version and I say in my opinion why I would say that it has functions that did not exist in the previous ones and the previous ones do not appear. It's time to adapt to the new forms and but an excellent product.....

I recently purchased the Microsoft Surface Laptop 5 from Best Buy and have been thoroughly impressed by its sleek design and robust performance. The laptop’s lightweight and slim profile makes it incredibly easy to carry around, which is perfect for my daily commute. One of the standout features for me has been the vibrant display. The touchscreen is responsive and offers great color accuracy which enhances my viewing experience whether I'm working on school projects, office projects, watching videos or working on graphics. The keyboard is comfortable for long typing sessions, and the trackpad is precise and smooth. The performance of the Surface Laptop 5 has met all my expectations. Powered by the latest Intel processor, it handles all my applications seamlessly without any lag. This has been particularly beneficial for multitasking, which is essential for my workflow. Additionally, the battery life is impressive, easily lasting a full day on a single charge with moderate use. However, I have noticed that the laptop does get a bit warm when running heavy applications for extended periods, which is something potential buyers might want to consider. Overall, the Microsoft Surface Laptop 5 has been a fantastic purchase. It strikes a great balance between aesthetics and functionality, making it a great choice for both professional and personal use. I would highly recommend it to anyone looking for a reliable and stylish laptop.

Upgrading to the Microsoft Surface Laptop 5 from my 2017 13” MacBook Pro in April 2023 was an absolute game-changer. The transformation in my computing experience was immediate and impactful, elevating my productivity levels to new heights. The sleek black design of the Surface Laptop 5 was love at first sight. Its minimalist aesthetic conveys an elegant simplicity that matches any professional setting. Moreover, despite its larger 15-inch size, it retains the lightweight feel that made my MacBook Pro so portable, proving that bigger doesn’t necessarily mean bulkier. The touch screen is one of the highlights. The 15” panel is vibrant and responsive, offering a more interactive experience that I never had with my previous MacBook. It serves as a fantastic platform for creative tasks and multimedia consumption, providing a visual treat with every tap and swipe. The power under the hood of the Surface Laptop 5 is truly impressive. The Intel Evo Platform Core i7 processor and 16GB of memory combine to form a performance powerhouse that handles all tasks with ease. Whether I am multitasking across several heavy applications or simply browsing the web, the laptop remains quick, smooth, and responsive. With a 512GB SSD, I have more than enough room to store all my important files and applications, with plenty of space left over. The speed of the SSD also ensures that boot times are lightning fast and applications open almost instantaneously. Despite the switch from macOS to Windows, the transition was surprisingly smooth, thanks to the simplicity and intuitiveness of the Surface Laptop 5. It has made my everyday computing significantly more efficient and enjoyable. In conclusion, the Microsoft Surface Laptop 5 is a fantastic piece of technology that merges sleekness, simplicity, and powerful performance into a single device. It was a worthwhile upgrade from my MacBook Pro 2017 and one that I would wholeheartedly recommend to anyone considering a similar transition.

The microsoft Surface 5 is a really good laptop for college students. The battery lasts a decent time and I love that it is touch screen. It's a very fast latop and charges veery quick. Very lightweight and sleek. My only con is that the screen has a minor glitch that happens about twice within 4 hours.

This laptop is so light. Weighs nothing. The battery last for deal days with constant use. The graphics are amazingly clear and bright. Its super fast!

Perfect size and light weight. Beautiful sleek look! The battery life is also great and it charges really fast. Overall, I love this laptop more than my MacBook.

I own an older generation Surface Pro and needed an upgrade. I needed something similar with a bigger screen and the Surface Laptop 5 has been exactly what I need. Light weight, fast, solid technology. I don't miss using the device like a tablet at all and the touch screen is better than what was on the older gen Surface Pro I have. I would give it more than 5 stars if I could.

After reviewing many options I settled on the Microsoft Surface Laptop 5 and I'm glad I did. The screen is great for everyday use, the battery life is sufficient, this is a great laptop for productivity and office usage as well as average home usage, handles streaming well and can even handle light gaming with decent graphics for a non-gaming laptop. My only complaint is I would have like to have seen a higher quality webcam.

Laptop was easy to set up and very good quality. Nice features with some of the new software. My first laptop with a touch screen so I am enjoying that very much. Durable but lightweight and great for travel. The processor speed is excellent/very quick.

Very slick computer. I have an older, smaller Microsoft Surface Notebook (4 yrs old), and this one is faster and I like the larger screen better. Now that I've got to wear readers, this screen is much easier to see what I'm reading. Hoping the battery holds up better too!