Miko - Swift Hands-Free Rolling Percussive Massager for Muscle Recovery, Tension Relief, and Relaxation - Black

This rolling massager is great for use anywhere on my body. I use it hands free or with the handles, depending on what area I’m targeting. I particularly like hands free for deep massage of my feet while I’m sitting at my desk. I use it on other areas as needed. I think it feels terrific! It is powerful and there are these rolling nodes that deliver percussive therapy wherever it is placed. The direction of rotation can be changed easily, without having to swap hands. It is portable to bring with me when I travel, or to the gym, etc.

This product looks good but is a disappointment. I purchased this for Mother's Day as an additional gift for my wife. She started off excited but after 5 minutes told me she didn't like it, and she preferred the leg massager by the same seller that we got a few months earlier. I tried this massager for a few minutes and quickly realized why she wasn't happy; it didn't do much. Despite having 5 speed settings, the difference between settings 3-5 was pretty insignificant. To compare, I took out a roller my daughter had for her sports and tried that one out. The manual roller worked better. On a side note, I'm just as disappointed with Best Buy as I was the product. As noted, I purchased this for Mother's Day, but the marketplace return policy is only 15 days. From the day I received the item to Mother's Day was about 15 days. I tried to return it a couple days later and I was told that the item was no longer returnable. I contacted the seller and they said to contact Best Buy because they couldn't override the return policy. I called Best Buy and got AI. When I did speak to a live person, he was polite but said he couldn't do anything and referred me back to the Best Buy webpage. As a Total Tech Member, I'm very disappointed all the way around with this purchase, especially when I've purchased at least 3 other items from this seller in the past year. When I purchase from the Best Buy website, I do so as a loyal customer and look at myself as purchasing from Best Buy. If I wanted to buy from a Market Place, I'd go to Amazon or another site. Going forward, it would help your customers if you make it more clear in the packaging or through a reminder email that the return date is much shorter for their marketplace sellers. Anyway, I'll save my breath. Best Buy; do better!!! Once again, don't waste your money or expect top level customer service for that matter.