
The Smart Water Leak Sensor is Ideal for use under sinks, next to washing machines, water heater, air conditioning units, basements, or anywhere water could cause damage. With use through the MOBI App it will send notifications anytime there is an event of water leakage to one or more persons simultaneously as well as sound and light notifications on the device itself.
A: Hello and thank you for reaching out. Yes, the MOBI Smart App provides the ability to receive notifications of a water leak in or out of WiFi while you are away from the home.
Q: What is the average life expectancy of batteries for this unit?
A: Hello, Thank you for reaching out to us. While every device will vary with its battery life. We expect at least 6-8 weeks of battery life on average for the MOBI Water Leak Sensor.
Q: Can the alarm be turned off by your phone if you are away?
A: Hello Keith, Thank you for reaching out. Yes, within the MOBI App, you can choose to activate or deactivate notifications for the Water Leak Sensor. If you would like assistance on how to do this, feel free to contact our Support Team at (323) 904-3000. We are available Monday - Friday, 8:00 a.m. to 4:30 p.m. PST.
A: Hello and thank you for reaching out. We don't recommend outdoor use for the MobiCam as the firmware is not made for that and any condensation that was to seep into the device could cause irreversible water damage to the device.
Q: Is it compatible with a 5 gb router? We do not have a combination 2.4 and 5 GB router. Thanks
A: Hello and thank you for reaching out. Our current line of products are all ONLY compatible with a 2.4GHz WiFi network.
Q: Can it be used with Google or Alexa ?
A: Hello Alex, thank you for reaching out to us. The device will pair with Google or Alexa but the features of using it with the device with Google or Alexa are very limited.
Q: Does this plug into a wall outlet or just batteries
A: Hello Pete, thank you for reaching out. The Smart Wi-Fi Water Leak Sensor is battery operated. It will give notifications through the App when batteries are getting low.